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Problem-solving techniquesfor groups
Tomek Kaczanowski
ACE! Conference 2015
fatkot.wordpress.com
stuffpoint.com
Waterfall?!I will show you waterfall!
●only some people contribute●first voice●who is the alpha male?●moderator +10 strength●monotony, boredom●takes lot of time
“pairing is like meeting,but you have to pay attention”Jessica Kerr
wskg.org
5 whys
Isihkawa diargram
vepser001.wordpress.com
6 hats
Groupthink is a psychological phenomenon that occurs within a group
of people, in which the desire for harmony or conformity in the group
results in an irrational or dysfunctional decision-making
outcome.
topstepconsulting.com
● discussion● 5whys● Ishikawa● 6 hats●
● brainstorm● metaplan
● diversity is good● divide the group / write● start with facts● solve real problem● find a moderator
