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by Emma Vaughn | Local Outreach at
@EmmaWantsPizza
@MainStreetHub
Tweet Me! #LaughAndLearn
Social Media IS Word of Mouth
Boost Loyalty: Grow organically
Boost Loyalty: Improve first impressions
“Getting great customer engagement is a function of inputs
like post structure, topic, timing and great writing.”
What makes a good first date?
Types of posts:
Product promotion
Educational
Offerings/giveaways
Pop culture based
Question-based posts
Boost Loyalty: Post engaging content
Posts: Promotional
Posts: Educational
Posts: Good writing
Posts: About your area
Posts: Call to Action
Posts: Call to Action
Word of Mouth Marketing
Boost Loyalty: Re-share content
Boost Loyalty: Ask for reviews
Boost Loyalty: Respond to reviews
Proactive Outreach
Boost Loyalty: Build relationships
Boost Customer Loyalty:Get more personalized
• 1. Be where your customers are• 2. Improve first impressions• 3. Respond to your customer reviews• 4. Post engaging content• 5. Reach out & engage on Twitter
Win an
