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ISSUE
No matter how big your company is,Field force management is always a complicated process.
Miscommunication, lost paper documents,complicated planning process, no real time statusupdate, lack of transparency, lack of control, slow feedback,
lack of flexibility, efficiency measures, paperwork
ISSUE
We researched the needs of these businesses, immersed ourselves into the issues they face,
and came up with a solution.
Process inefficiencies can cost companies up to 20-30% of their revenues.
Information management problems and miscommunication loweremployee performance in field services industries.
SOLUTION
TASKER is a flexible and effective tool for managing tasks, processes and employees.
It connects the office employees with field force executives in real time:1. the mobile employee uses a personalized app on his Android device,
2. the office employee manages the process through the web portal.
is a fully developed solution with a user friendly interface, already proven in the market.
WHAT CAN WE DO FOR YOUR BUSINESS?
FREE AUDIT Before starting we execute a short audit of your field workers’ management, so we can…
ROI
CALCULATION
… calculate what benefits you will get from TASKER, and how fast you start saving costs.
INTEGRATION/ SETUP Integration with your other systems can be done to streamline the processes even more
SUPPOR
T
We provide technical and operational support to ensure you get most of our App
Product Features
Job history statsand reports
Real timereports
Integration with other management systems
Time tracking
Surveys
Offline mode
Client satisfaction evaluation on the spot
Real timewarehousemanagement
Digital signatures
Locationtracking
Documents digitalization
Tailored Development forspecific business needs
Transparency,Efficiency, andRemuneration
Employee performance management
How TASKER is different?
Mobile application with very high UX and full package functionalitiesIntegrative with any other systemTailored development to suit any business needOnline/offlineDocument digitalization
Delivers Operational Efficiency for any company with active field force.Provides Speed, Mobility and Productivity.
How TASKER works?
How TASKER works?
• TASKER enables more efficient resource management
and optimization of workflow processes.
• Employees are able to respond and accomplish tasks
quicker no matter where they are.
• Stock level, assignment status, issue resolution, or
performance can be monitored and managed real- time.
• All documents are digitized and have e-signature enabled;
• Invoicing and payments can be done a lot faster - saving time spent
on paper work.
Tasks Panel as Seen on Mobile Device
New tasks instantly appear on the device of mobile employees.
Execution of Assigned Task
Users can add supplemental materials, photos, and remarks to each task entry. Materials usage and remarks are instantly available to review for office-based users.
Reporting Task Completion from Mobile Device
After your mobile employee has accomplished the task, clients can rate their customer experience and confirm/accept the pro-forma invoice with a signature on the mobile device. A report is sent to the office at once.
Report in PDF Format
Office-based employees receive the reports from mobile employees in .pdf or .xls formats. These reports can be exported to other systems if necessary.
Integration of TASKER, CRM, and Accounting Systems
• Access to all necessary TASKER data is
provided through API, XML or JSON formats;
• Integration can be complete by client’s IT
department or… ;
• ….TASKER support team is available to
complete the integration.
Data Exchange
When the configuration process is complete, client‘s data, materials, objects, and tasks are imported from the Company‘s databases.
Methods of data import:1. Manual: Data is formatted in .xls format according to examples listed at the
system and imported through wizard just as described in Tasker user guide.2. Automatic: If TASKER is integrated with company’s accounting system and/or
CRM, data import is processed automatically.
API scheme
Configuration of the Software
On a computer (PC or MAC): • Application is available through all web browsers.• No software installation is needed.
On a mobile device: • Client installs Tasker from Google Play store...; • ...or gets customized app version throught the special link. Software is installed as a
standard Android app.
Suitable Devices
• Desktop computer or laptop (PC or MAC)• Mobile phones and tablets that have at least an „Android 4.0.0 Ice Cream
Sandwich“ operating system.• Interface adjusts itself to different screen sizes*.
*Note that there can be a slight mismatch of user interface display on a mobile device with screens smaller then 4.3 inches.
Testimonials:Konekesko Lietuva UAB
Heavy duty vehicles and equipment distributor and service contractor
In the space of first half a year, we saved over 20,000 euros, eliminated work backlogs, and minimised problematic situations by using TASKER. The savings total about 600 working hours during that
Testimonials:Alwark UAB
Industrial machinery distributor and service provider
All information is immediately systematized into the service database and becomes the maintenance logbook for each machine. This helps us not only to quickly identify the possible causes of failure, but also to plan preventive maintenance work and regular technical maintenance. All this saves time and money for us and for our customers,” Tomas Mockus, the service manager of Alwark UAB, said.
Testimonials:Grifs AG UAB
Security services provider
Both employees and the customers find this system intuitive and easy to use. The quality of service has increased significantly, reflecting the increasing rate of customer satisfaction in the services provided by the department.
The most important thing is probably that over the first few months the solution enabled us to save an average of 300 working hours a month. This means that with the same staff levels we can process significantly more requests at the department and at the same time ensure high quality.
The Team Behind TASKER
23IT specialists
60% PHP
40%Mobile
70%Seniors
30%Juniors
