IBM’s Innovative Implementation MethodEnabled w/ IBM Smarter Process for SAP

IBM’s Method with IBM BPM: OverviewInnovate and present business value

IBM GBS’s delivery process using IBM BPM guides Practitioner blueprint activities

enabled with orchestrated BPM processes to ensure consistency, compliance and Excellence in Delivery and allowing SAP Implementation teams to work smarter provides innovative tooling to capture, understand, document, collaborate, reuse, and optimize any business

process

IBM BPM facilitates development of process models that execute the process while capturing process metrics and key business data for improved visibility and control ‘Live’ playback during all phases of process design and rollout allows for a more complete blueprint

Delivers agile SAP business processes that are easy to change

Connect Strategy to Executionwith GBS’s refreshed Method combined with key tools, leading practices and process templates.

Rapid IterativeDelivery Process

Standard E2E Business Process Confirmation

Prototype during the Business  Blueprint Phase covers Business Process 

redesign & baseline  configuration 

Client Specific E2E Business Process Redesign

PrototypeWorkshop Preparation IBM SAP Smarter Process accelerators (pre-configured processes in

BPM/SAP)

IBM’s Innovative Implementation MethodEnabled w/ IBM Smarter Process for SAP

IBM Smarter Process for SAP drives SAP Solution Design in a consistent, managed, and highly collaborative way:

Visualization with SAP integration of the “to‐be” business process during the design phaseEnterprise‐wide business process visualizationProcess “playback” during design workshops fosters business participation & ownershipProcess Monitoring and Optimization enabled where applicableMaintain SAP Solution Manager as the Book‐of‐Record.

IBM BPM Simplifies and Accelerates SAP Business Blueprinting

FIFinancial

Accounting

COControlling

PSProjectSystem

WFWorkflow

ISIndustrySolutions

HRHuman

Resources

MMMaterialsMgmt.

SDSales &

Distribution

PPProductionPlanning

QMQualityMgmt.

PMPlant 

Maintenance

SMServiceMgmt.

ECEnterpriseControlling

AAAsset 

Accounting

SAPApplications

PDDs, FDDs, etc.

Document creation tools are used to build text documents 

and process pictures

The Business Process Hierarchy (BPH) is built and maintained manually in 

Solution Manager

Documents and process pictures are manually loaded 

into Solution Manager

Process designers draw a picture of the business process and store all process details in a reusable database

The process picture can immediately execute the process in SAP, providing 

immediate feedback to process designers and owners

Process documentation is generated automatically from the process metadata in the BPM tool

The Business Process Hierarchy (BPH) and process documentation are built automatically by BPM and maintained automatically in Solution Manager

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Solution Manager Only Solution Manager With IBM BPM

Before IBM BPM After IBM BPM

GBS uses BPM Process Orchestration to enhance Business Blueprint

GBS uses IBM BPM Process Orchestration to drive SAP Solution Design in a consistent, managed, and collaborative way. Some of the GBS driven Blueprinting enhancements are: Methodical guided content capturing and stored as model objects in BPM

i.e. Each business requirement is an entity that can be used by many processes

Centralized information updateChange in a business requirement is immediately reflected in all associated processes

Business process and reporting is accessible in visual formatWhole solution can be analyzed, not just a single processProcess can be orchestrated and executed for the business during designProcess Monitoring and Optimization is enabled

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Method guided design

Visual reporting  illustrates process integration

IBM BPM leveraged at multiple points in a project implementation lifecycle – from Design to Build to Run

Blueprinting Realization Deploy Sustain

Minimize SAP customizationsMaintain process consistency

Guided workflow & embedded collaboration

reduces training and adoption challenges

Reduce functional testing durationHelp in coordination of global delivery

Establishes a foundation for continuous optimization of

process

Iterative “playback” based prototyping of complex process designs, work flows, and/or collaborations & Business/User Validation of specifications

Reduced blueprinting timeFull LOB Engagement

Visualize the process directly – no ‘simulation’

Project Phase/Aspect Qualitative Benefit

Project Prep Accelerate Project Startups and establish & deepen the Client relationship.

Project Asset reuse High quality starter deliverables accelerate blueprinting.

Iterative Blueprinting Business Led change and streamlined delivery.

Process Design & Development Dynamic, flexible processes with reduced SAP config complexity/

Realization Configure & build basics during Blueprinting.

Final Prep Simplify and Reduce effort and complexity of Final Prep.

Go Live Made more efficient by Orchestrating and managing mission critical deployment tasks.

Support Transition Made more seamless with Process transparency and robust management reduce transition complexity.

Bringing It All TogetherThe IBM Value Driven Transformation Framework – operationalized with BPM

IBM Value Realization Dashboard Asset

Executive Stakeholders

Global Process Owners

Business Unit & Functional Leaders

Example Supply Chain KPI’s KPI Operational PlaybooksDemand Forecasting Supply Planning Inventory & Materials Management

Forecast Bias (Units) As reported in SIOP

Days to sell

Inventory Accuracy (%)Demand Unit Attainment

Weighted Forecast Accuracy

Excess Inventory

Logistics & Transportation

Inbound transportation cost as % of sales

Days of supply / months to cover

Manufacturing Execution

Destruction as % Net Sales

Cost of Goods as % of SalesProduction Attainment (PAR)

Manufacturing VarianceSupply Attainment(SAR)

Frozen Period Changes

Increase Operating Margin

Increase Capital Efficiency

Net Sales Growth

•KPI’s are valued•KPI’s are benchmarked vs. peers

• What KPI’s should be tracked• Who is accountable for performance • When and How KPI governance will take place

Multiple views (value, function, site/ region)

SAP / non-SAP data

BI & Hana enabled

Business Alignment & Ownership