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Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

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Page 1: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups
Page 2: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Get in touch:

www.event2mobile.com

www.twitter.com/event2mobile

www.facebook.com/event2mobile

[email protected]

Varun Kashiv

Director - Business Solutions USA

For a Quick Chat with Varun in Twitter: @VKashiv

Joining with Varun, are:

Mihir Shah

Product Manager

Stephen Blandon

Senior Mobile Consultant

Page 3: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Our Global Presence

Email: [email protected]

168 Robinson Road,

#12-01 Capital Tower

Singapore 068912

Phone: +65 8428 4499

22 Cortlandt Street, Suite 1635

New York, NY 10007

USA

Phone: +1 800 385 1422

Faraday Wharf,

Innovation Birmingham Campus,

Holt Street, Birmingham Science Park

Aston,

Birmingham, B7 4BB

Phone: +47 46577716

SIN

GA

PO

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EW

YO

RK

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Page 4: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Difficulties in Lead Follow-Up

Source: 2010 Sales Lead Survey by EXHIBITOR

98% of exhibitors collect sales leads at the trade shows and events

Less than 70% have any formalized plan to follow-up leads after the show

Page 5: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Difficulties in Lead Follow-Up

Source :2010 Sales Lead Survey by EXHIBITOR

34% of exhibitors have a formal lead-scoring or lead-ranking process

Only 47% of companies track leads generated at trade shows and events throughout the sales cycle

Page 6: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Ways to Collect Lead Information

Survey indicated

➔ large number of exhibitors still rely

on fishbowl method of collecting

business cards

➔ Those who use lead retrieval app,

more than 70% rent it for some time

during event

Source :2010 Sales Lead Survey by EXHIBITOR Image source: http://slma.podbean.com/

Page 7: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

10 Must-Dos for Lead Management

1. Record lead details

2. Send prompt follow up mails after booth visit along

with collateral like brochure, white paper

3. Try to set-up meetings / appointments while engaging

visitors at the booth & send calendar invites

4. Rank or qualify leads

5. After event follow-up email should be tailored

specifying show & lead name

Page 8: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

10 Must-Dos for Lead Management

6. Follow up mails should not be rehashed

press releases

7. Send white paper, ebook or interesting links during

follow-up mails

8. Keep 2-3 options available for - Demo, collateral,

subscription to newsletter

9. Follow up calls should not start with sales pitch but

reference to event conversation

10. Make a proper nurturing program for next 3 months

Page 9: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Mobility Solution for Lead Retrieval

Quick way to

keep record

Scan the business card or QR code

Prompt, tailored mail to the lead after the visit

No loss of data

Easy to qualify leads

Page 10: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Benefits for Exhibitors from event2mobile EE

➔ Go Green

➔ Showcase product collaterals

using the app

Page 11: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Benefits for Exhibitors from event2mobile EE

➔ Scan business cards or QR codes ➔ Save the record ➔ Record is not lost

Page 12: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Benefits for Exhibitors from event2mobile EE

➔ Send prompt mail to leads

after booth visit

➔ Send collaterals ➔ Helps in brand recall value

Page 13: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Manage Reports, Templates from CMS

➔ See reports on leads in CMS ➔ Help to qualify leads ➔ Manage email template,

collateral, theme of app through CMS

Page 14: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Case Study: COGNIZANT

Highlights:

1. Exhibitors were able to upload and showcase their latest marketing collaterals in digital format on iPads using event2mobile EE

2. Exhibitors were able to scan QR codes off attendee badges using e2m EE and save and download these leads in REAL TIME

3. Exhibitors were able to send instant followup emails including their marketing collaterals as attachments to all their leads directly while interacting with them using the event2mobile EE app

4. Exhibitors recorded a total of around 350 leads in a 2 hour session

Cognizant a Global technology giant wanted to provide their partners with the latest state of the art lead retrieval system at their annual GAPS summit in Orlando, FL.

Page 15: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

Case Study: TD Ameritrade- Self-Service Kiosk

Highlights:

1. Client used event2mobile EE’s self service Kiosk mode to showcase their marketing collaterals

2. Attendees could scan their business cards directly on the app in order to receive the marketing collaterals in instant emails

3. Over 600 attendees scanned and downloaded collaterals from the Kiosk

TD Ameritrade a leading brokerage firm wanted to provide their attendees an easy way to get access to their marketing collaterals by browsing on self service kiosks powered by event2mobile EE

Page 16: Stop Losing Booth Visitors - A Look at Smarter Lead Retrieval & Real-time Follow-ups

event2mobile clients