32
We are Marketing in an Age of Digital Disruption

How To Look People In The Eye Digitally #RIC15

Embed Size (px)

Citation preview

Page 1: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

We are Marketing in an Age of Digital Disruption

Page 2: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

TM  

Disruption is Everywhere!

Page 3: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

TM  

What’s the Problem? Define the problem first.

Page 4: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Social Has Made Marketing Hardand Tools Are Making it Look Too Easy.

DON’T FORGET THE PEOPLE!

Page 5: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

TM  

Page 6: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

You know what doesn’t work for a social media strategy? 

NOT BEING SOCIAL!

Page 7: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

We need to start ���Looking People in the Eye Digitally.

Page 8: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

We are super connected, yet disconnected.

Page 9: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

When people are not present in a conversation, there can be no true

connection.

Page 10: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Online relationship requires the same attention as physical relationships.

Page 11: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Customers don’t trust brands… Customers don’t want more products.

Customers do trust people…Customers do seek NEW experiences.

Page 12: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Old marketing was dictation, new marketing is communication…

Change from Convince & Convert to Converse & Convert!

Page 13: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

A “Brand” is what a business does, and a “Reputation” is what people

remember and share.

Page 14: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

If you are only focused on the Money���You risk completely overlooking the People

Just Be Nice!

Page 15: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Get to Know your Customers and Prospects!

If you don’t know who your people are, you might as well toss your marketing and sales time and money

down the drain.  

Page 16: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Page 17: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Most consumers are inviting you into their living room…

Page 18: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Page 19: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

JetBlue Gets It!

Return on Relationship

Page 20: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Duane Lives It!

Return on Relationship

Page 21: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Page 22: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Amplify Customer Experience

•  Always address them by name•  Find something in their bio and mention it•  Show’em you’re listening to what they’re saying •  Make it personal and authentic•  Find them on all possible channels •  Send a note with a helpful link or photo “just because”•  Take it off-line

Page 23: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Find something in their bio and make a mention of it.

The need for recognition goes beyond just names.

Page 24: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Engage/Captivate... and Make Remarkable

Page 25: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Awareness = Revenues Differentiators = Margins

Authenticity = Loyalty/Advocacy

All Measurable AND = Increased Sales/Profits.

Page 26: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

���Empower Your Employees and They Will

Power Your Brand.

Page 27: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

A brand will become critically valuable to consumers & employees if they invest

their own time & resources in it.

Page 28: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Page 29: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

TM  

At the end of the day, these platforms are built for fun. Have some!

Page 30: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Page 31: How To Look People In The Eye Digitally #RIC15

Welcome to the ‘Age of Influence,’ where anyone can build an audience and effect change, advocate brands, build relationships and make a difference.

@TedRubinTedRubin.com

[email protected]

Page 32: How To Look People In The Eye Digitally #RIC15

The Leading Employee Advocacy Platform

Sponsored  by  

#RIC15