THE RIGHT TRAINING FOR THE RIGHT JOBS

Daniel Connolly, Ph.D.University of Denver

connolly@du.edu

Tanja Hinterstoisser, Ph.D.Champlain College

thinterstoisser@champlain.edu

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Setting the Stage - Discussion

1) Will your position exist 5 years from now? Why or why not?

2) If no, why so?

3) If yes, what will be the primary skills and competencies needed to succeed in it?

“Over 40%

(90,000 hours) of

our waking lives

are spent at

work”

Going where ever

the wind blows –

2012 Harvard Study

Mindlessness Scale

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The New Role of the Workplace

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Generational Differences

Matures(Traditionalists)

Baby Boomers Gen XMillennials

(GenY)

Who’s In • Born Before 1946 • Born 1946-1964 • Born 1965 – 1977 • Born 1977-1995

Core Values • Discipline• Respect Authority

•Optimistic•Value Involvement

•Value Fun• Skeptical

• Extreme Fun• Social•Confident

Family •Traditional Family •Traditional or Disintegrated

• Both Parents Work• Latch-Key Kids

• Blended• Merged Families

Education • Not the Norm• Dream for Many

• Birth Right •Way to Get There •Great Expense• Multiple Degrees

Communications& Media

• 1-on-1• Rotary Phone• Memos

•Call Any Time•Touch –Tone Phone

•Cell Phones• Internet

•Technological Evolution• Digital Natives

Dealing with Money

•Good Savers• Pay by Cash

• Buy Now, Pay Later •Conservative•Cautious

• Earn It/Spend It

Source: Adapted from AG Careers.com

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Workplace CharacteristicsMatures

(Traditionalists)Baby Boomers Gen X

Millennials(GenY)

Attitude Towards Work

•Work Is an Obligation•Work Hard

•Work Is an Exciting Adventure•Competitive Spirit

•Work Should BeChallenging• Entrepreneurial Spirit

•Work Is a Means to an End

Leadership Style • Directive•Command & Control

•Consensual•Collegial

• Entrepreneurial•Ask why

• Still to Be Determined

Interactive Style • Formal •Working in Teams• Face-to-Face

• Direct & Immediate Feedback•Autonomy &Freedom

• Participative Style• Inclusion

Feedback & Rewards

• No News Is Good News• Satisfaction in Job Well Done

• “You Are Valued and Needed.”

• “Do ITYour Way”• “Forget the Rules…Demonstrate Results”• Freedom

• Immediate (Positive) Feedback• Frequent Promotions•Meaningful Work

Messages that Motivate

• “Your Experience IsRespected.”

• Job Title• Monetary Rewards

• “Invented” the TermWork-Life Balance

• Seek Meaningful Work•“You Will Work with Bright and Creative People Like You.”

Work & Family Life

• Frown Upon•Other GenerationsDon’t Work as Much

•Work to Live• Don’t Necessarily Live by Work-Life Balance Concept

•Work Hard and Efficiently So More Time for Fun

• Balanced

Source: Adapted from AG Careers.com

6 Big IT Trends Digital Life Styles

Big Data

Social Media

Collaborative Technologies

Green and Sustainable

Security and Privacy

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Technology is both an enabler and a support tool.

Don’t get hung up on coolness. Focus on meeting business needs—solving business problems, creating new opportunities, and adding business value.

Be sure to train people on how to use technology properly.

Remember, IT’s all about the business!

Points to Consider

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1) Will your position exist 5 years from now? Why or why not?

2) If not, why not?

3) If yes, what will be the primary skills and competencies needed to succeed in it?

Mine? “Smart, capable, relationship-builder (gregarious)”

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There goes the ‘smart’ part of my equation.

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What is one key take-away?

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Every morning in Africa, a gazelle wakes up. It knows it must outrun the fastest lion or it will be killed.

Every morning in Africa, a lion also wakes up. It knows it must run faster than the slowest gazelle or it will starve.

The bottom line is that it doesn’t matter whether you are a lion or a gazelle. When the sun comes up, you’d better be running!

Parting Shot!

Daniel Connolly, Ph.D.

Senior Associate Dean

University of Denver

Daniels College of Business

Phone: (303) 871-2478

E-Mail: connolly@du.edu

Tanja Hinterstoisser, Ph.D.

Director, Career Services

Champlain College

Phone: (802) 651-5896

E-Mail: thinterstoisser@champlain.edu