Relationship between Employee Counseling

And Coaching

2011/BS/93

What is employee coaching?

Coaching is a form of employee training and development.

Coaches in the workplace are not counselors, psychotherapists, or consultants – although they may use some of the same skills and tools.

what is employee counseling?

• It is a process of providing help and support to people to face the difficult times in life.

• A counseling session is a meeting between the supervisor and the employee.

Comparison of employee counseling and employee coaching

Counseling CoachingGoal is to help people to understand the root cause of long-standing performance problems or issues at workplace.

Goal is to improve an employee performance at work.

Define the performance problems

1st step in Coaching

Employee Personal Problems

• Tough time at home• Emotional Issues• Substance addiction

Substance addiction

Impact of Substance addiction at workplace

• Low productivity• Absenteeism• Injuries• Fatalities• Theft• Low employee morale• Tardiness

Impact of personal Problems on workplace

• Depression, frustration, anxiety and stress

• Excessive absenteeism• Theft• Dissatisfaction at workplace• Alienation from co-workers• Low concentration• Hypertension

Providing counselling at workplace

• Increases self-awareness

• Increases the effectiveness

Counseling as aSupportive Service

for clients t

Frank discussion , face –to- face

communication t

Coaching Versus Counseling

Identify the need of

coaching

Motivation problems are the cause of poor performance

Personal issues may be the cause of motivation problems

Deciding whether to

provide counseling or

not

Productive

workers

Healthy

workers

Thank you