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Increase your response rates across platforms
THE ART OF AN EFFECTIVE APPROACH
#HRUKrakow 2016, Kasia Borowicz
the message
information about you
information about the company
What influences your response rate?
the context
How do you build trust online?
Make yourself available
Share relevant information
Be human!
Information relevant to target audienceInterests outside of
work
additional contact channel
How do you read your candidates’ profiles?
Be honest!
How could you read a profile?
Think of people’s career as a journey...
Don’t dismiss their experience just because it doesn’t seem relevant to the role you’re trying to fill.
Try to understand the narrative they’re building.
Pay attention to what information they decide to share...
...and in what order they share them.
What are the benefits of understanding your potential candidates better?
Personalised messages can increase your response rates
Doing your research helps you build a relationship with potential candidates
You can use your research to craft a message using simple linguistic and psychological mechanisms
Source: http://emberbecky.deviantart.com/art/The-Tigger-in-the-Mirror-417624431
Mirroring occurs when one person subconsciously imitates the gestures, speech pattern, or attitude of
another.
You can use this mechanism to increase your response rates when dealing with high
volumes by introducing a smarter way of building templates.
Smart templates
1. Write down bits and pieces instead of entire messages:
• Introduction
• Desciption of the role
• Company overview
2. Arrange the information into the right order based on the patterns used by your potential candidate.
Smart templates
1. Highlight the words that you use that could be replaced by synonyms
Recruiting/ Recruitment/ Resourcing/ Talent Acquisition
2. Personalisation doesn’t have to be limited to using the recipient’s name or inserting one of their interests in the message. Read through their profile and try using the same language as your potential candidate.
ENJOYED THIS PRESENTATION
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Get in touch!
Kasia Borowicz+44 7514 911 216+48 793 272 999 [email protected]
www.lightness.pl
