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EXPLORING Business leaders want to see results... What are the barriers to demonstrating learning ROI? Employees are finding different ways to meet their learning needs: LEARNING TODAY WHAT DOES LEARNING LOOK LIKE IN ORGANISATIONS TODAY? ARE ORGANISATIONS KEEPING UP WITH LEARNING NEEDS? HOW SHOULD WE ENGAGE LEARNERS TO DELIVER BUSINESS RESULTS? Organisations are investing over $130bn in learning & development globally... (3) 96% of the C-suite want to know the value of learning... (5) Two thirds of Learning professionals have trouble engaging employees (7) Sharing knowledge is the #1 learning preference of employees today (5) Collaborative, social learning 54% of employees want to learn anywhere, anytime (7) Mobile-optimised learning Our average attention span is now shorter than a goldfish at 8.25 seconds (14) Bite-sized microlearning People have very little time for learning – less than 1% of their working week (15) On-demand based learning 87% of employees say that sharing knowledge with their team is critical for learning (7) Only 34% of L&D organisations are investing in social learning tools (7) 80% of people use their mobile phone to search for information (9) and 99% of mobile learners believe the mobile format enhanced their learning (10) Only 10% of companies have a significant mobile learning offering (11) and only 6% rate themselves as ‘excellent’ at providing mobile learning (12) Employees want information in short, sharp bursts. Nearly 70% learn from peers or by reading blogs and articles and 53% access videos to learn (8) Microlearning is just starting to get traction. 25% of learning execs believe that podcasts, wikis and social networking will have a significant impact on learning over the next year (2) 81% of employees say on-demand learning is important (7) - learning needs to be available when, where and how people want it Only 20% of companies intend to allocate funding to on-demand learning. (13) Traditional training methods continue to dominate spend ...and most L&D departments endorse the 70:20:10 framework, but this isn’t reflected in their learning spend... ...but only 8% of CEOs have good insight into the real impact of L&D investments... (6) 3 out of 4 employees are investing in their own work-related learning (8) ...as 93% of external investment in learning content is still spent on formal learning. (4) ...and less than 5% of L&D leaders are confident in their ability to demonstrate the business impact of learning. (6) People spend up to 5x more time on self- directed learning than L&D-led learning every week (8) 10% formal learning 20% learning through others 70% informal, on- the-job learning Employee lens Company lens 58% of L&D professionals admit that employees don’t engage with learning because they can’t find what they want. (7) Understanding today’s learner is key to optimising the learning experience... More mature L&D departments deliver 20% less learning via traditional training and eLearning, and 90% more via on- demand resources. (16) They engage people to learn anytime, anywhere and build capability for superior business results. This infographic was produced by PageUp, a leader in HR & people management software pageuppeople.com Lack of integration between LMS and related systems Difficulty connecting learning to business outcomes Inadequate tools for reporting / analytics data Difficulty capturing data from informal learning activities 0% 10% 20% 30% 40% 50% 60% 70% 62% 59% 56% 50% % of organisations surveyed experiencing these challenges (6) 93% $130billion CEOs 8% L&Ds <5% C-suite 96% 5x References: 1. PwC, 2015. People Strategy for the Digital Age: A New Take on Talent: 18th Annual Global CEO Survey. 2. Association for Talent Development, 2015. Learning Executive Confidence Index, Q4. 3. Bersin J. 2014. Spending on Corporate Training Soars: Employee Capabilities Now a Priority. http://www.forbes.com/sites/ joshbersin/2014/02/04/the-recovery-arrives-corporate-training-spend-skyrockets/#3b98bf724ab7 4. Calculated information from Tauber, T. 2015. Investing in Learning Content: Redefining Priorities to Keep Up with the Modern Learner. Bersin by Deloitte, 2015. 5. Johnson, D. (Lead Author), 2015. Aligning L&D to the Rest of the Organization. Bersin by Deloitte, 2015. 6. Tauber, T. and Wang-Audia, W., 2015. The State of Learning Measurement: Evaluating for Impact. Bersin by Deloitte, 2015. 7. Tauber, T., 2015. Investing in Learning Content: Redefining Priorities to Keep Up with the Modern Learner. Bersin by Deloitte, 2015. 8. Degreed, 2016. How the Workforce Learns in 2016. 9. Chaffey, D. 2011. Mobile Marketing Statistics Compilation. http://www.smartinsights.com/mobile-marketing/mobile- marketinganalytics/mobile-marketing-statistics/ 10. Knowledge Anywhere, 2016. Corporate Learning Trends for 2016 Infographic. http://elearninginfographics.com/top-5- corporatelearning-trends-2016-infographic/13. 11. Brandon Hall Group, 2015. The State of Learning and Development 2014. 12. Deloitte, 2015. Global Human Capital Trends 2015: Leading in the New World of Work. Deloitte University Press. 13. Training Magazine, 2015. 2015 Training Industry Report. http://www.trainingmag.com 14. Statistic Brain, 2015. Attention Span Statistics. http://www.statisticbrain.com/attention-span-statistics/ 15. Bersin by Deloitte, 2014. Meet The Modern Learner (Infographic). 16. Bersin by Deloitte, 2015. Corporate Learning Factbook. 80% Search... talent technology people love to use

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EXPLORING

Business leaders want to see results...

What are the barriers to demonstrating learning ROI?

Employees are finding different ways to meet their learning needs:

LEARNING TODAY

WHAT DOES LEARNING LOOK LIKE IN ORGANISATIONS TODAY?

ARE ORGANISATIONS KEEPING UP WITH LEARNING NEEDS?

HOW SHOULD WE ENGAGE LEARNERS TO DELIVER BUSINESS RESULTS?

Organisations are investing over

$130bn in learning & development globally...(3)

96% of the C-suite want to know the value of

learning... (5)

Two thirds of Learning professionals have trouble engaging

employees(7)

Sharing knowledge

is the #1 learning preference of

employees today(5)

Collaborative, social learning

54% of employees want to learn

anywhere, anytime(7)

Mobile-optimised learning

Our average attention span is now shorter than

a goldfish at 8.25 seconds(14)

Bite-sized microlearning

People have very little time for

learning – less than

1% of their working week(15)

On-demand based learning

87% of employees say that sharing knowledge with their team is critical

for learning(7)

Only 34% of L&D organisations are investing in social learning tools(7)

80% of people use their mobile phone to search for information(9)

and 99% of mobile learners believe the mobile format enhanced

their learning(10)

Only 10% of companies have a significant mobile learning offering (11) and only 6% rate themselves as

‘excellent’ at providing mobile learning(12)

Employees want information in short, sharp bursts. Nearly

70% learn from peers or by

reading blogs and articles and 53% access videos to learn(8)

Microlearning is just starting to

get traction. 25% of learning execs believe that podcasts, wikis and social networking will have a

significant impact on learning over the next year(2)

81% of employees say on-demand learning is important(7) - learning

needs to be available when, where and how people want it

Only 20% of companies intend to allocate funding to on-demand

learning.(13) Traditional training methods continue to

dominate spend

...and most L&D departments endorse the

70:20:10 framework,but this isn’t reflected in

their learning spend...

...but only 8% of CEOs have good insight into the real impact of L&D

investments...(6)

3 out of 4 employees are investing in their own work-related learning(8)

...as 93% of external investment in learning content is still spent on

formal learning.(4)

...and less than 5% of L&D leaders are

confident in their ability to demonstrate the business impact of

learning.(6)

People spend up to

5x more time on self-directed learning than L&D-led learning every

week(8)

10% formal learning

20% learning through others

70% informal, on-the-job learning

Employee lens Company lens

58% of L&D professionals admit that employees don’t engage with learning because they can’t find what they want.(7) Understanding today’s learner is key to optimising the learning experience...

More mature L&D departments deliver 20% less learning via

traditional training and eLearning, and 90% more via on-

demand resources.(16) They engage people to learn anytime,

anywhere and build capability for superior business results.

This infographic was produced by PageUp, a leader in HR & people management software

pageuppeople.com

Lack of integration between LMS and related systems

Difficulty connecting learning to business outcomes

Inadequate tools for reporting / analytics data

Difficulty capturing data from informal learning activities

0% 10% 20% 30% 40% 50% 60% 70%

62%

59%

56%

50%

% of organisations surveyed experiencing these challenges(6)

93%

$130billion

CEOs8%

L&Ds<5%

C-suite96%

5x

References:

1. PwC, 2015. People Strategy for the Digital Age: A New Take on Talent: 18th Annual Global CEO Survey.2. Association for Talent Development, 2015. Learning Executive Confidence Index, Q4.3. Bersin J. 2014. Spending on Corporate Training Soars: Employee Capabilities Now a Priority. http://www.forbes.com/sites/

joshbersin/2014/02/04/the-recovery-arrives-corporate-training-spend-skyrockets/#3b98bf724ab74. Calculated information from Tauber, T. 2015. Investing in Learning Content: Redefining Priorities to Keep Up with the Modern

Learner. Bersin by Deloitte, 2015.5. Johnson, D. (Lead Author), 2015. Aligning L&D to the Rest of the Organization. Bersin by Deloitte, 2015.6. Tauber, T. and Wang-Audia, W., 2015. The State of Learning Measurement: Evaluating for Impact. Bersin by Deloitte, 2015.7. Tauber, T., 2015. Investing in Learning Content: Redefining Priorities to Keep Up with the Modern Learner. Bersin by Deloitte, 2015.8. Degreed, 2016. How the Workforce Learns in 2016.9. Chaffey, D. 2011. Mobile Marketing Statistics Compilation. http://www.smartinsights.com/mobile-marketing/mobile-

marketinganalytics/mobile-marketing-statistics/10. Knowledge Anywhere, 2016. Corporate Learning Trends for 2016 Infographic. http://elearninginfographics.com/top-5-

corporatelearning-trends-2016-infographic/13.11. Brandon Hall Group, 2015. The State of Learning and Development 2014.12. Deloitte, 2015. Global Human Capital Trends 2015: Leading in the New World of Work. Deloitte University Press.13. Training Magazine, 2015. 2015 Training Industry Report. http://www.trainingmag.com14. Statistic Brain, 2015. Attention Span Statistics. http://www.statisticbrain.com/attention-span-statistics/15. Bersin by Deloitte, 2014. Meet The Modern Learner (Infographic).16. Bersin by Deloitte, 2015. Corporate Learning Factbook.

80%

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