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Results from the first in-depth study of how Canadian MPs use online communications & respond to grassroots campaigns.
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the e-politics projectan in-depth consultation with parliamentarians
presented by:
the first in-depth consultation of Canadian MPs on their uses and views of online communication tools and grassroots campaigning.
methodology
methodologyIn April of 2009 all Canadian MPs plus 63 former MPs who lost their seat in the last election were sent a letter introducing the e-politics project and asking for their participation
The introductory letter included a written endorsement of the project from a member of the MPs caucus (with the exception of the Bloc)
Over the span of 4 weeks, MPs were sent 3 email invitations to complete an online/paper survey
63 current MPs and 8 former MPs participated in the survey
Current MPs: 20.5% response rate
Former MPs: 12.5% response rate
Aggregate: 19.3% response rate2006 UK MP survey 12% response rate
how parliamentarians are using online communication tools
the state of play
a personal touch
40.8%Four in ten current MPs report they share responsibility with their staff for handling correspondence from constituents.
data mining
94.3%Almost all parliamentarians are collecting personal information from constituent correspondence for future uses.
technology useweb 1.0
mp website e-newsletter
technology useweb 2.0 - mps have only partially embraced social media to build relationships with their constituents
surfing parliamentarians
92.5% have visited a website for a political election campaign
71.2% have visited a news aggregator website like bourque.com
Parliamentarians are more likely to visit a website advocating a public policy option (81.1%) than a social networking site dedicated to a public policy issue (52.8%)
it’s about politics, news and public policy
email risingamong current MPs, e-mail is the preferred method of hearing from constituents.
how do MPs feel about grassroots campaigning?
parliamentary perceptions
local counts
three quarters of MPs (75.9%) place a higher priority on communications from constituents over non-constituents
surprise, surprise
the value of emailemail is given as much weight as other forms of constituent communication.
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
changing minds?
92.2%of parliamentarians reported that an online campaign has never changed their mind on an issue.
But...
personal counts
Parliamentarians report they are more motivated to act on issues that have been brought to their attention through personal communication from their constituents such as meetings, phone calls and letters
motivating to actionwhen motivating an MP to act, the more personal the approach, the better.
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
pers
onal
non-
pers
onal
motivating to action - letterswhen motivating an MP to act, the more personal the approach, the better.
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
numbers countalmost all MPs compare the number of communications they receive on issues
44% use this info to estimate relative support
18% use this info to prioritize time on issues
38% consider this info but does not influence work
numbers countform messages from constituents are given almost as much weight as media attention
non-
pers
onal
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
campaigningalmost half of MPs will weigh a message that is part of an orchestrated campaign the same as a “organic” constituent message
campaign websitesMPs see websites for advocacy on public policy as making a contribution to their work
51.9% - Researching for policy
51% - Learning about people/organizations supporting an issue
45.3% - Understanding an issue
26.4% - Gauging support of an issue
21.5% of respondents report that advocacy campaign websites are not valuable to their role as a parliamentarian
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
facebook groups vs websitesMPs see Facebook as better for “gauging support of an issue”
% of parliamentarians that selected 4 or 5 where 1 was “no weight” and 5 was “very much weight”
0
15
30
45
60
Researching for policy People/orgs supporting an issue Understanding an issue Gauging support of an issue
Campaign website Facebook group
campaignscampaigns that made a POSITIVE impression
Copyright reform
Animal cruelty
Environment
Hepatitis C campaign
Burlington Chamber of Commerce
Obama
CBC issues
Make Poverty History
Support of gun registry
Grannies in Africa
Right to Repair
Rally for Canada
campaignscampaigns that made a NEGATIVE impression
Pooping puffin
Anti-gun registration
Same sex marriage
“Perceived” clawback of benefits for veterans
Life Before Profit
IFAW anti seal hunt
Release of murderers in foreign prisons
Real women
for campaigning organizations to influence MPs
4 key lessons
#1 remember “kissin’ babies...”
Tools & tactics may have changed, but the basics of politics in Canada has remained constant. Building in-riding support is essential.
“There are only two kinds of people in this world... those who can hurt you at home, and everybody else...”
~MP
#2 get personal. get direct.
! face to face! phone calls! personal letters! targeted messages
Use new technologies to make constituent contact with mps as personal and direct as possible. The campaigns that rise above the noise make personal connection with MPs.
#3 demonstrate visible support
BUT don’t neglect the power of more generic communications when you can generate large numbers. Make sure you track everything.
! form email! petitions! public opinion polls! facebook groups! campaign websites
#4 approach from all angles
More and more organizations have tools for online advocacy. The groups that use an integrated approach will be the most effective.
! Grassroots/online! Government Relations! Media! Research/data! Collaboration
in their own wordssuggestions on how to engage MPs from MPs themselves.
Meet face-to-face with their Member of Parliament, or send personalized communications as opposed to a form letter.
They should correspond with them directly and forget the form letters.
Personal communication via e-mail, letter or fax stating why you feel passionate about an issue rather than form letters.
Contact me directly, by which ever means is best for you.
Write a letter, call or send an e-mail. Don't send a generic letter.
Keep at the member - make your issue front and centre
Arrange a face to face meeting or an event
Show up; be prepared; mobilize like-minded citizens