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CONDUCTOR: EXPANDING A BEST IN CLASS WEB PRESENCE MANAGEMENT TEAM Brian McDowell Director of Search Intelligence

Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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Are you looking to build or expand you Web Presence Management team? Talented resources are scarce within our industry. In this session, Brian McDowell breaks down the best ways to identify what talent is needed, how to attract the talent and where to find them. This track is designed around years of real world experience coupled with first hand insight into how successful organizations grow their teams. We will also share some valuable insight on how to qualify candidates to get a true evaluation of their depth of knowledge within your marketplace. Attendees will take away a better understanding of the talent needed internally along with some resources on measuring the depth of investment needed from their organizations.

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Page 1: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

CONDUCTOR:EXPANDING A BEST IN

CLASS WEB PRESENCE

MANAGEMENT TEAMBrian McDowell

Director of Search Intelligence

Page 2: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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#C3NY

AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

Page 3: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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2006 20121900%

Job Listings including SEO Profiles with SEO listed in job description

249,59607/2011

1,540,454

10/01/2014

500%

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MANAGING A WEB PRESENCE HAS MANY DISTRACTIONS

Page 6: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor
Page 7: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

Web Presence Management is not a One Man

Task.

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REACTIVE EXECUTION

Ideate Create & Publish

Promote

Measure & Iterate

The Content Creation Lifecycle

WPM is often an after thought

Page 9: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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Product Manager

PROACTIVE EXECUTION

Ideate Create & Publish

Promote

Measure & Iterate

Content Writer Technical Team Social Media Team

Page 10: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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WHAT QUALITIES ARE NEEDED?DO AN INTERNAL SWOT ANALYSIS.

ON

SIT

EO

FFS

ITE

TECHNOLOGY MARKETING

SALES

Technician Architect / ManagerAnalyst

INTERNS!INTERNS!

DIRECTOR

Page 12: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor
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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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WHERE FOR ART THOU?

CONFERENCES YOUR NETWORK LINKEDIN ROBOTS.TXT NICHE JOB BOARDS

INTERNAL TRANSFER

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

Page 16: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

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WPM TEAM CENTER OF EXCELLENCE

LeadershipStakeholders

ContentStakeholders

TechnicalStakeholders

ProductStakeholders

Sharing & Enabling

Sharing & Enabling

Sharing & Enabling

Sharing & Enabling

CANDIDATES LIKE COMPANIES THAT ARE BOUGHT IN

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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• There is a lot of Smoke and Mirrors• Ask about a time they won and why they won• Ask about the time they lost (did they recover) and why they lost• Bring up an ecommerce site around a hobby they mentioned• Bring up a publisher site around a hobby they mentioned• Make them use their own computer (What tools/platforms do

they use?)• What recommendations do they give?• Ask about a time there was a simple solution to a complex

problem.• Ask a predictive analysis question (How many gas stations in the

US?).• Ask a creative thinking problem (billiard balls / jugs).

WHAT QUALITIES ARE YOU LOOKING FOR?

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• Here are the 5 P’s of the “Entrepreneurial DNA” that an MBA course won’t teach you:– Passion– Paranoia– People– Process– Perseverance

THE OPTIMAL CANDIDATE WILL PERSONIFY THE 5 P’S

http://www.youthkiawaaz.com/2014/09/know-5ps-entrepreneurship/

By: Manvir Singh

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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AGENCIES SHARE MANY SIMILAR PRINCIPLES WITH INTERNAL SEO TEAMS

CLIENT’S LEADERHIP

TEAM

CLIENT’S SEO TEAM

CLIENT’S TECH TEAM

Sharing &

Enabling

Sharing & Enabling

Sharing & Enabling

Agencies Internal SEOContact

Sharing & Enabling

Sharing & Enabling

Sharing &

Enabling

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• Communication is key.– Tell them everything and expect the same from them. – Speak up if you are unhappy with respect.

• Understand the business relationship.– Expect them to be flexible but also understand you are not their only

client.– Understand that extra work is hard for them to take on with short

notice.

• Define SOW and Redefine– Sometimes a redefinition is necessary.

MANAGING AN AGENCY RELATIONSHIP

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AGENDA

• Is it time to invest in human resources?• What professional qualities are you looking for?• Where can I find qualified candidates?• Why should a prospect be interested in my organization?• How can I be sure the prospect understands the industry?• When is it time to bring in third party assistance?• Q & A

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QUESTIONS?

Page 27: Expanding and Building a Best In Class Web Presence Management Team | Brian McDowell – Director of Search Intelligence, Conductor

BRIAN MCDOWELLDirector of Search Intelligence, Conductor@[email protected]