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© 2014 Email Marketing: Simple Strategies for Success

Email Marketing: Simple Strategies for Success

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Proactive, outbound email marketing should be an important, key component of your overall marketing or customer/member communications strategy. Email marketing is cost effective and easy to measure. Suitable for all experience levels, this session will teach you how to master email marketing communications with a comprehensive look at best practices and winning strategies for getting and keeping quality subscribers, increasing deliverability and open rates, writing good headlines and content, saving time, getting readers to take action, and more!

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Page 1: Email Marketing: Simple Strategies for Success

© 2014

Email Marketing:Simple Strategies for Success

Page 2: Email Marketing: Simple Strategies for Success

© 20142

Shelly CedarbladeOwnerWoo! Social Media Marketing

[email protected]

facebook.com/woosocialmediamarketing

@SCedarblade

Page 3: Email Marketing: Simple Strategies for Success

© 20143

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

Agenda

Page 4: Email Marketing: Simple Strategies for Success

© 20144

Grow with Constant ContactGet results fast, with affordable, easy-to-use engagement marketing

tools and free coaching.

Send personalized email newsletters and expand your audience with our list-building

tools.

Manage your events online: send invites,

create an event homepage, and

promote registration.

Turn fans into customers with coupons, downloads, and contest on Facebook

and get new likes and email sign-ups.

Reward loyal customers with shareable local deals

and capture contact info every time

you sell.

Get found by millions online and manage your business info across the web, all

from one place.

Transform your communications into conversations with online surveys and

polls.

Email Marketing EventSpot Social Campaigns SaveLocal SinglePlatform Online Survey

Page 5: Email Marketing: Simple Strategies for Success

© 20145

Facebook LinkedIn InstagramTwitter Pinterest Youtube

Page 6: Email Marketing: Simple Strategies for Success

© 20146

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

agenda

Page 7: Email Marketing: Simple Strategies for Success

© 20147

at its core, marketing is abouteliciting a physical and measureable

RESPONSE

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© 20148

1. Define an audience 2. run a campaign that targets those people

it’s pretty simple

3. Elicit a physical, measurable response

Page 9: Email Marketing: Simple Strategies for Success

© 20149

when you’re really marketing…

real marketing helps remove emotion and assumption from the decision-making process

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© 201410

if that doesn’t work, stop doing that. if this works, do more of this.

when you’re really marketing…

Page 11: Email Marketing: Simple Strategies for Success

© 201411

re-work it, re-word it, move it to another spot, try again and see if they realize that they care.

when you’re really marketing…

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a “NO” isn’t a failure, it’s great insight and data at very low cost

when you’re really marketing…

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look at this email newsletter

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look at this email newsletter

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• Lots of physical, measurable response

• Easy to brand with colors, logos, etc…

• 4x the ROI of direct mail*

• Helps to measure and monetize social media

• Authentic engagement with a one-to-many tool

Highly visible, delivered right to the inbox!

email is hard to beat for real marketing value

* Direct Marketing Association

Page 16: Email Marketing: Simple Strategies for Success

© 201416

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

agenda

Page 17: Email Marketing: Simple Strategies for Success

© 201417

you rely on word-of-mouth

Page 18: Email Marketing: Simple Strategies for Success

© 201418

you rely on word-of-mouth

“Forward” and “Share” are your new best friends

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flip the funneltraditional marketing

find

keep

convert

new marketing

find

keep

convert

“Flip The Funnel: Retention is the New Acquisition”-- Joe Jaffe (@jaffejuice)

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© 201420

you

meet

there’s a cycle to relationships

you do more

business

you do business

you

talk

Page 21: Email Marketing: Simple Strategies for Success

© 201421

reach past your own list!

Page 22: Email Marketing: Simple Strategies for Success

© 201422

how can you grow your list?

of consumers will fill out a card to receive email alerts when asked to by a clerk at a local small business.

Source: Transact Media Group

57%

Page 23: Email Marketing: Simple Strategies for Success

© 201423

how can you grow your list?

at register with the check at

end of the meal

on registrationforms

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© 201424

how can you grow your list?

• Text to join• QR Code opt-in• Sign-up on your

website• Mobile apps

Page 25: Email Marketing: Simple Strategies for Success

© 201425

it comes back to word-of-mouth

Page 26: Email Marketing: Simple Strategies for Success

© 201426

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

agenda

Page 27: Email Marketing: Simple Strategies for Success

© 201427

where to start?what should I write about?

when should I send my email?

how do I get it opened?

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© 201428

what should I write about

• what you know that they don’t

• what you have access to that they don’t

• “original” isn’t required… just be interesting and relevant

Page 29: Email Marketing: Simple Strategies for Success

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what types of emails are there

discounts +coupons

downloads

supporta cause

eventinvites

hints + tips

B2B services

Page 30: Email Marketing: Simple Strategies for Success

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LESS IS MORE. FOCUS.• Keep it short

• Pictures are key, but keep them small

• Videos get clicked

how much is enough

Page 31: Email Marketing: Simple Strategies for Success

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a picture is worth…

Page 32: Email Marketing: Simple Strategies for Success

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repurpose and reuse

Page 33: Email Marketing: Simple Strategies for Success

© 201433

make it easy on yourself

• focus on a theme or topic

• write articles or find related resources on a single subject

• come up with a weekly or monthly theme

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© 201434

give it a try…

• write down 3 things that you know that “they” don’t

• write down 3 things that you have access to that they don’t

• write down the top 3 questions you get from your audiences

• this is your starter content!

Page 35: Email Marketing: Simple Strategies for Success

© 201435

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

agenda

Page 36: Email Marketing: Simple Strategies for Success

© 201436

win the battleof priorities• who is it “from?”• what’s the “subject?”• when do you send your

communication?

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WHO IS IT FROM?winning the battle of priorities

how will you be most recognizable?

SPAM

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© 201438

2SECONDS 2WORDS 2TODAY

SUBJECT OR HEADLINEwinning the battle of priorities

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© 201439

SUBJECT OR HEADLINEwinning the battle of priorities

[don’t do this] March Newsletter

[do this instead] Tomorrow: Need 3 Hammers – Can You Help?

[don’t do this] Joe’s Pet Store Newsletter

[do this instead] 3 Tips: help your dog beat the heat

[don’t do this] Children’s Classes

[do this instead] Limited Spaces available for Children’s Classes

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WHEN TO SEND & POST• for social media

• 3-5 times a week is plenty• use automated tools to help

• for email• monthly is most common • when are they likely to take the action

you want?

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© 201441

1. divide your list into 3 groups of people

2. select three days in the week to test

3. send your e-mail, watch for best response

FIND YOUR BEST DAY

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FIND YOUR BEST TIME4. use same 3 groups

of people5. select three times on

the day with the best results

6. send email at 3 different times of day

Page 43: Email Marketing: Simple Strategies for Success

© 201443

WHEN TO SEND & POST

best day best time

DO NOT BE ROMANCED BY A HIGH

OPEN RATE – MEASURE ACTIONS!

Page 44: Email Marketing: Simple Strategies for Success

© 201444

• 67% don’t see images by default

• text links get more clicks than buttons

• place your logo left or center in email

• include company name in text

• key action must be above scroll line

• do not give too many choices

• make all images clickable (and with text labels)

test it on yourself!(and on your mobile device)

PRACTICAL ADVICE

Page 45: Email Marketing: Simple Strategies for Success

© 201445

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

agenda

Page 46: Email Marketing: Simple Strategies for Success

© 2014

have ONE objective

• know what you want them to do• fewer choices mean more action• make it easy and obvious

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Page 47: Email Marketing: Simple Strategies for Success

© 2014

fewer choices mean more action

47

VS

Outsold 3-1

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© 2014

make it easy and obvious

• One click away• Above the scroll line• Left or center, avoid right• Not just a graphic, include text link

as well• Not in a list of other options• Make sure you measure response

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Page 49: Email Marketing: Simple Strategies for Success

© 2014

never send the whole article

How do you know if they cared?• Post or email a short tease• A few sentences• Link to full piece on your website

or blog• Or link to PDF in Constant

Contact account• Save list of readers in a separate

category for later

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Click to read more…

SAVE AS LIST

Page 50: Email Marketing: Simple Strategies for Success

© 2014

Want more referrals?

Just like real life, you have to ask…• Add Forward to a Friend• Turn on Social Share bar• Include Join My Mailing List• Offer something special• Use Simple Share• Make sure to archive your emails

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Page 51: Email Marketing: Simple Strategies for Success

© 201451

• Email is marketing• Email is more than “email”• What do you write about?• “Now, Later or Never”

three little words that rule your world

• Drive responses & action• Next steps

Agenda

Page 52: Email Marketing: Simple Strategies for Success

© 2014

save some time

• welcome emails

• auto-responders

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© 2014

Be yourself!• Use conversational copy

• Include photos of people: you, your staff, etc.

• Once in a while, pull back the curtain

– “I’m running in a 5K”– “Here’s my dog at the

park”

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Page 54: Email Marketing: Simple Strategies for Success

© 2014

Q & A

need help?call a coach, toll-free:

855-816-6508

ready to get started?

visit www.constantcontact.com today

[email protected]

facebook.com/woosocialmediamarketing

@SCedarblade