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#SWagger @stoneward

Digital Content Marketing for Small Businesses

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Page 1: Digital Content Marketing for Small Businesses

#SWagger@stoneward

Page 2: Digital Content Marketing for Small Businesses

High Quality Content Serves Two Purposes

Attracts your readers and viewers and keeps them engaged.

Helps your site rank well in search engines. #SWagger

@stoneward

Page 3: Digital Content Marketing for Small Businesses
Page 4: Digital Content Marketing for Small Businesses

Common Content Marketing Goals

Awareness

Thought Leadership

Increase Number of Qualified Leads

Improving Conversion Rates

Lower Cost of Customer Acquisition

Enhance Customer Service

Better customer retention and upsells #SWagger@stoneward

Page 5: Digital Content Marketing for Small Businesses

Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

Page 6: Digital Content Marketing for Small Businesses

Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

Page 7: Digital Content Marketing for Small Businesses

What is Content Marketing?

Content marketing is placing yourself in the path of your customers and potential customers

without selling.

#SWagger@stoneward

Page 8: Digital Content Marketing for Small Businesses

What is Content Marketing?

Being:HELPFUL

INTERESTINGSURPRISINGDELIGHTFULENGAGING

TIMELYRELEVANT

without pushing products and services.#SWagger

@stoneward

Page 9: Digital Content Marketing for Small Businesses

What is Content Marketing?

Becoming known as a resource that people want to tap into again and again.

and again and again and again.#SWagger

@stoneward

Page 10: Digital Content Marketing for Small Businesses

Content marketing costs 62% less than other traditional marketing initiatives,

while it generates about three times as many leads.

#SWagger@stoneward

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“What plagues CMOs the most is the ability to create sustainable and engaging

customer relationships while improving customer experience.”

#SWagger@stoneward

Page 12: Digital Content Marketing for Small Businesses
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Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

Page 15: Digital Content Marketing for Small Businesses

WHAT IS A CONTENT HUB?

Page 16: Digital Content Marketing for Small Businesses

“If people like you, they’ll listen to you. But if they trust you, they’ll

do business with you.”

– Zig Ziglar

#SWagger@stoneward

Page 17: Digital Content Marketing for Small Businesses

their interests

your expertise

good content

Page 18: Digital Content Marketing for Small Businesses

How do you create a Content Hub?

Know your audience.

#SWagger@stoneward

Page 19: Digital Content Marketing for Small Businesses

How do you create a Content Hub?

Focus your topic.

#SWagger@stoneward

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How do you create a Content Hub?

Organize your structure.

#SWagger@stoneward

Page 21: Digital Content Marketing for Small Businesses

How do you create a Content Hub?

Encourage discovery & engagement.

#SWagger@stoneward

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coca-colacompany.com

Consumer Product

Incorporated in Main Site

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Key Takeaways

• Build trust by knowing who you're talking to and how to talk to them

• Centralize focus & be the expert, not the Jack-of-All-Trades

• Make it easy to find, share and participate with your brand #SWagger

@stoneward

Page 25: Digital Content Marketing for Small Businesses

THE HUB IS YOUR HOME BASE.

IT IS THE HEART OF YOUR CONTENT MARKETING.

#SWagger@stoneward

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Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

Page 27: Digital Content Marketing for Small Businesses

Created & Published with a Particular Audience

in MindVisual

Auditory

Written#SWagger

@stoneward

Page 28: Digital Content Marketing for Small Businesses

Visual

Video

Photos

Illustrations

Charts/Graphics

Presentations#SWagger

@stoneward

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VIDEO

Video is here to stay. It’s shareable and engaging.

VISUAL CONTENT

#SWagger@stoneward

Page 30: Digital Content Marketing for Small Businesses

VIDEO

A picture is worth a thousand words.

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

More than 1 billion unique visitors visit YouTube each month.

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

Easy to upload Easy to share

Viewable on all devices Easy to digest

Engaging Entertaining

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

Optimize Your Video For Mobile Viewing

VISUAL CONTENT

#SWagger@stoneward

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VISUAL CONTENT

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VIDEO

Optimize Your Video For Sharing

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

So, you want a viral video? That’s Easy!

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

How many eyeballs does it take to classify a video as viral? 20,000.

VISUAL CONTENT

#SWagger@stoneward

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VIDEO

Create a strong enough emotion or reaction from a group of people that they feel compelled to

share it with others and that is success.

VISUAL CONTENT

#SWagger@stoneward

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Key Takeaways

Make it mobile friendly.Make it shareable.Make it emotional.

VISUAL CONTENT

#SWagger@stoneward

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Auditory

Video

Podcasts

Music

Interviews #SWagger@stoneward

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#SWagger14@stoneward

AUDITORY CONTENT

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#SWagger14@stoneward

AUDITORY CONTENT

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Written

Blogs

Q&A

How To

Testimonials

Avoid TLDR#SWagger

@stoneward

Page 48: Digital Content Marketing for Small Businesses

What gets shared?• Tech news, humor and entertainment content. • Travel, business, food content is less likely to go viral. • Facebook: short time lapse between share and click back. • Tumblr, Google+ and blogging: longer time lapse between

share and click back. • Reddit, Tumblr, Twitter provide the most click backs per

share.

WRITTEN CONTENT

#SWagger@stoneward

Page 49: Digital Content Marketing for Small Businesses

Brand Journalism

Research, storytelling and reporting for a non-media company, in that company’s line of business, with the

goal of thought leadership.

WRITTEN CONTENT

#SWagger@stoneward

Page 50: Digital Content Marketing for Small Businesses

Brand Journalism

1. Advertisers have become publishers. 2. Brands are using journalism hubs to share news

and images to connect with consumers in a "high trust" presence.

3. Digital allows for words, pictures, audio, video; you're not limited when it's online.

WRITTEN CONTENT

#SWagger@stoneward

Page 51: Digital Content Marketing for Small Businesses

Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

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Distribute

For every one hour spent creating content, spend four hours figuring out how to distribute it.

#SWagger@stoneward

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Distribution Channels

#SWagger@stoneward

Page 54: Digital Content Marketing for Small Businesses

Paid Media

Paid media is most valuable for building awareness among consumers about a product,

service, or promotion.

#SWagger@stoneward

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Banner Advertising

Search Advertising

Native Advertising

Sponsored Social Posts

#SWagger@stoneward

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Owned Media

Social media is a horizontal layer that touches every part of your business: customer service to

acquisition to retention.

#SWagger@stoneward

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Social Media

#SWagger@stoneward

Page 58: Digital Content Marketing for Small Businesses

Blog Facebook Twitter

Instagram Pinterest Snapchat YouTube Google+ Tumblr

Periscope Reddit #SWagger

@stoneward

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The Benefits of Social:

Word-of-mouth referrals/shares.

Search engine optimization.

Learning from your audience through conversation.

Demonstrating brand personality.

#SWagger@stoneward

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#SWagger14@stoneward

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#SWagger@stoneward

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#SWagger@stoneward

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#SWagger14@stoneward

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#SWagger@stoneward

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#SWagger@stoneward

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Earned Media

#SWagger@stoneward

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You can't be effective as an online brand journalist, unless you're online, a lot.

Auditing sites that tell me what the media is doing.

#SWagger@stoneward

Page 68: Digital Content Marketing for Small Businesses

You can't be effective as an online brand journalist, unless you're online, a lot.

Auditing personal feeds, posts of journalists that we've targeted

on behalf of our clients.

#SWagger@stoneward

Page 69: Digital Content Marketing for Small Businesses

You can't be effective as an online brand journalist, unless you're online, a lot.

Engaging on a personal level with the journalists online and in person when possible and respond to journalists.

#SWagger@stoneward

Page 70: Digital Content Marketing for Small Businesses

#SWagger@stoneward

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You have to be so familiar with the story you're telling, you could do so in 140 characters.

#SWagger@stoneward

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Create a personal "brand" as a thought leader, trusted journalist.

#SWagger@stoneward

Page 73: Digital Content Marketing for Small Businesses

Show gratitude in a very public way.

#SWagger@stoneward

Page 74: Digital Content Marketing for Small Businesses

Digital Swagger

The HubCreatingContent

DistributingContent

Measuring & Optimizing

What is Content Marketing

#SWagger@stoneward

Page 75: Digital Content Marketing for Small Businesses

Measurement

“Digital marketing and analytical thinking are the most sought after specialized skills within the

marketing function.”

#SWagger@stoneward

Page 76: Digital Content Marketing for Small Businesses

What is working?

Where should you spend your time?

Can you use the data gathered for predictive analysis?

#SWagger@stoneward

Page 77: Digital Content Marketing for Small Businesses

shareslikes

visits

time spent on siteviews

clicks

impressions

pages

opens

forwards

retweets comments

sign-ups

joins

conversions

engagements

#SWagger@stoneward

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If you don’t measure it, did it happen?

#SWagger@stoneward

Page 79: Digital Content Marketing for Small Businesses

#SWagger@stoneward