Quotes from Deming Conference, Alexandria, Virginia, January 19-22, 1992

Compiled by Lee JenkinsLee@LtoJConsulting.com

People get awful tired, get nowhere, pulling

in opposite directions.

W. Edwards Deming

Accountability rests at the

top.

W. Edwards Deming

Management is about the future; nobody should be paid much for counting up the past.

W. EdwardsDeming

Need to investigate the “dead wood” procurement policy.

W. Edwards Deming

People don’t often

understand impact they

have upon each other.

W. Edwards Deming

There’s the movers and shakers and the moved and shaken.

W. Edwards Deming

Having the best automobile

parts does not guarantee

the very best auto.

W. Edwards Deming

Graphs must be long and narrow to be useful.

W. Edwards Deming

We need a system where everybody wins.W. Edwards Deming

America has been successful in crushing out yearning for learning.

W. Edwards Deming

Abolish ranking of people next Monday.

W. Edwards Deming

Nobody can enjoy learning if being constantly graded.

W. Edwards Deming

On bids, the lowest price may not be the lowest cost.

W. Edwards Deming

Blame the process, not the people.W. Edwards Deming

Grades have to do with control, not education.

W. Edwards Deming

Most legislation is correcting a mistake with another mistake.

W. Edwards Deming

How many people are being paid to make things worse?

W. Edwards Deming

Aim of schooling: Maintain the yearning for learning that students begin with.

Must have aims and goals, but numerical goals are nonsense.

Quality is made athe top.

W. Edwards Deming

Wherever there is fear, you’ll get wrong figures.

W. Edwards Deming