The circle of leadership

Kurt Lee Alexander

The Circle of Leadership

DevelopmentThe webinar will commence shortly

Trainer

Kurt L. Alexander

Condamine Developments Pty Ltd

This webinar is from the title course “Excellence in Leadership for Managers”

Course information may be obtained from

INFORMA

“Bringing Knowledge to Life!”

Agenda

• Welcome

• Housekeeping notes

• Session starts

• Q&A

• End of webinar

House Keeping• Slides will be available on our SlideShare page, link will be emailed to you

• Recording of the webinar will be available to download, link will be emailed

• Take the time to complete post-webinar survey that will pop up at the end

• You can type your questions throughout the session

• Time will be allocated in the end for the speaker to address your questions

About Your Speaker

• Kurt Alexander has over 22 years in general management, financial

management, administration management, and project management. He

has 10 years of professional business consulting and analysis

experience, coupled with three years extensive finance training in

Australasia and the Middle East

What is Leadership?

• A person who creates an inspiring vision of the future.

• A person who motivates and inspires people to

engage with that vision.

© Condamine Developments Pty Ltd

Leadership or Manager?

• Difference between a Manager & a Leader

– The Company wants a Manager

– The Staff want a Leader

• Companies MUST start to train leaders if they want to

retain staff

• Employees MUST start to see Managers as someone

they want to follow


3 Arrows of Leadership

Patterns

Predictability

C/C/S


Patterns – What are they really?

• a regular and intelligible form or sequence discernible in the way in which something happens or is done.

• a discernible regularity

Learn to recognise Patterns

• Good ones and bad ones


Bad Patterns

• Laziness (#1 in most surveys)

• Never changing / adapting

• Any action seen as a “us vs them” mentality

Evolving Leadership should NEVER rely on “same outcome” patterns• It should always rely on the situation and information from that

situation. Treating each instance with appropriate responses.


Good Patterns

• Make people feel safe

• Make decisions

• Lead by example

• Forge the team

• Get out of the way

• Communicate expectations

Patterns lead to Predictability (Arrow #2)

• Challenge people to think

• Be accountable to others

• Lead by example

• Measure and reward

• Do your job


Predictability – How to stay ahead of the others

• One of the most important and overlooked characteristics a good leader must have is consistency or predictability.

• Predictability leads to a more engaged workforce

Predictability IS NOT RoutineSome wisdom from Steve Jobs (the co-founder of Apple) and Google

• We look for Predictability & Consistence in our staff


4 Main Reasons Y-O-U need Predictability

• We live in unpredictable and uncertain times• Work should be a “secure” place for people to get as much certainty as they can

• Leaders must be disciplined • if you can’t control your own behaviour and attitude (mood), how can you expect

the people that follow you to control theirs?

• Being inconsistent wastes your employees valuable time.• They spend time worrying about which way you are going to jump and this is time

they could be doing their work.

• Whatever behaviour you model will be followed by your employees.• If you are funny and value humour, there will be laughter in your workplace. If you

are late to meetings or to work, your staff will be too. If you respond to informants, then you will create a culture of informants.


Comfort / Control / Security – A self preservation mode

• What are you looking for as a Leader??

• Most are looking for all of the above

• All of the above are a coping pattern that we use to stay a Manager and never become a Leader


Comfort

• A Leader MUST eliminate the comfort zone and adapt a learning zone approach

• It may seem safe in the Comfort Zone, but it will trap you and eventually kill all desire

• A leader expects to encounter negative people

• People who try and fail should never be ridiculed or punished, they are trying to escape the comfort zone and need encouragement!


Control

• A leader has to know the difference between control and influence

• Forbes states that “A leader simply operates at their best when they understand their ability to influence is much more fruitful than their ability to control.”

• The concept of a leader is not to shine the light on yourself, but to unlock the potential of all your staff to achieve much more than you could ever do as 1 person.

• The old “Command & Control” leadership is not an effective tool of a leader in the 21st century.


Security

• If a leader is looking for security, then they have to be looking at learning

• Job security

• If you are an active forward-thinking manager, you will naturally lean towards advancing instead of security

• Great leaders do not even consider job security, for they know that the mindset changes when you feel “secure” and you lose your edge of productive thinking


How to instil TRUST

• Trust is born out of 2 dimensions:• Character

• Motive• Integrity• Intent with people

• Competence• Capabilities• Skills• Results• Track Record


Character (Who others see you as)

• Motive• What is the reason behind the action or re-action?

• Integrity• Adherence to a strict moral or ethical code, being unimpaired, sound,

whole and undivided. (Doing the “right” thing for the “right” reason even when no one is watching)

• Intent with People• Being purposeful with ALL people.


Competence (Who you see yourself as)

• Capabilities• What is my capability? Am I comfortable with my level of knowledge?

• Skills• Do I possess the skills needed? Am I confident in the areas I need to be?

• Results• Do I like the results the I am seeing within myself and others?

• Track Record• If I am honest with myself, do I have a great track record?


Attitudes

• Attitudes help us define how we see situations as well as how we behave toward that situation or object.

• Our attitudes are influenced by our work and our work is influenced by our attitudes.

• These interactions may cause conflict between a persons attitude and behaviour. • This is referred to as “Cognitive Dissonance”

• Attitudes are formed as a result of:• Learning

• Modelling Others

• Direct Experiences with People

• Direct Experiences with Situations (work)© Condamine Developments Pty Ltd

Understanding and dealing with the 3 attitudes of all employees:

• Cognitive • A thought or Belief (“all production workers are lazy”)

• Affective

• A feeling or emotion (They may hate production workers because they see them as lazy)

• Behaviour• An action (“We better keep those production workers

away from the good staff”)© Condamine Developments Pty Ltd

Dealing with Attitudes

• You must start with the Cognitive area first, then move quickly to the Affective area.

• If the belief of an individual is that the manager does not know what he/she is talking about, then you have to change that belief. (Lead by example, not by dictatorship).

• At least provide a challenge that will make all staff see the manager in a respectful/better way.

• By challenging the Cognitive, then the Affective areas can be changed• The emotions may be tied to insecurity (job or skills), job satisfaction, respect,

negative feelings in the workplace, etc….

• Foster a workplace of joy, interest, appreciation, acknowledgement. © Condamine Developments Pty Ltd

Conclusion

• Thank you for your time and attention into this webinar, I greatly appreciate that you were concerned enough about your Leadership Skills to make the effort to get more training, thank you!

• Sometimes we think that “Formal Skills Based Training” is more important than self development.

• Are you ready to make changes?

• As a Leader, you should always be ready to make changes!

• Once again, thank you for your attention and we will now open up the opportunity for you to ask questions.


Trainer

Kurt L. Alexander

Condamine Developments Pty Ltd

This webinar is from the title course “Excellence in Leadership for Managers”

Available as In-House or Public Training

Course information may be obtained from

INFORMA

“Bringing Knowledge to Life!”

Leadership & Management

The circle of leadership