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PEOPLE DEVELOPMENT IN THE CONTEXT OF TEAM EXPERIENCE
ZDRAVO NA SITE J
AIESEC XP 2004-2006 2008-2012 TMP-TLP-MC Ru-MC Mk-MCP-CEE
philology PR/marketing
TM, Leadership
Create yourself, inspire others
My TLP XP
§ TL for recruitment, ICX team, OCP
§ MC RD Ru o8-o9
§ MCVP LCD Mace o9-1O
§ Global TMU o9-1O Project Manager for Competency Lab.
§ MCP 1O-11
PEOPLE DEVELOPMENT IN THE CONTEXT OF TEAM EXPERIENCE
LET’S PLAY!
“Work and play are words used to describe the same thing under differing conditions”
(Mark Twain)
“A game is a series of meaningful choices” (Sid Meier, creator of the Civilization game)
WHY ARE WE HERE?
You are the first person TO SHAPE
team members’ experience in AIESEC.
The main mind-challenges of a young Team Leader are:
§ "I don't know what to do"
§ "I don't have a step-by-step-structure in my head, I am lost"
§ "I am not a psychologist, how should I know what is good or bad for people?"
§ "I don't want to be a mommy for everyone"
Our goal for today is to make people
development within a team experience
SIMPLE and USEFUL for you
SO, YOU SAID YOU WANNA PLAY?
Topic 1
Topic 3
Topic 2
Topic 420
points 50
points
20 points
10 points
Topic 1
§ Bla § Bla § Bla § J
Topic 1
Topic 3
Topic 2
Topic 420
points 50
points
20 points
10 points
SO, YOU SAID YOU WANNA PLAY?
PROGRESS BAR
FIRST POINTS TO GET J
People behavior
TL as a “people
developer” Coaching, Training,
Feedback
PDP
People assessment
You choose!
10 points
50 points
20 points
20 points
WIN! BOX
PEOPLE BEHAVIOR
Wikipedia says “behavior is influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion and/or genetics. It provides also more details on factors affecting human behavior and actions (Genetics, Social Norms, Core Faith & Culture, Attitude)”
WHAT DRIVES PEOPLE
BEHAVIOR?
KNOW THE ROOTS
MOTIVATION (WHY) MATRIX
Them You LC AIESEC
K
S
A
What are your ACTION STEPS?
1. Set the direction and goals together with every person
2. Set the tracking system (way of assessment and periodicity)
3. Set the feedback framework
4. Find your Allies (EB, people in LC/AIESEC overall, friends, partners, parents etc)
5. Fight your Bad Guys
People behavior
TL as a “people
developer” Coaching, Training,
Feedback
PDP
People assessment
You choose!
10 points
50 points
20 points
20 points
WIN! BOX
PEOPLE ASSESSMENT
TYPES OF ASSESSMENT
§ Self-assessment/TL assessment/peer assessment/360 assessment
§ Accomplishment Records
§ Assessment Centers
§ Structured Interviews
§ Tests and quizzes
§ …add your own
ASSESSMENT COMPONENTS
§ Periodicity
§ Scale
§ Expectation (basis of comparison)
§ Who is assessing whom
§ Format (online, offline, private, public)
COMMONLY USED IN AIESEC ASSESSMENT TOOLS
§ Interviews § Tests
§ 360 assessments § Personal conversations J
People behavior
TL as a “people
developer” Coaching, Training,
Feedback
PDP
People assessment
You choose!
10 points
50 points
20 points
20 points
WIN! BOX
TL AS A “PEOPLE DEVELOPER”
COACHING
GROW model
SAMPLE QUESTIONS: • What is the outcome you want to see? • Which results you want to generate? • What will be an outstanding result? Goal
• What is happening at the moment? • How do you know there is a problem? • Where are you right now? • What have you tried so far? • What do others think of this situation?
Reality
• What have you tried so far? What possibilities of actions do you see?
• Who might be able to help? • What are the benefits and pitfalls of that option? • Which options do you like most?
Opportunities
• What is/are the next step/s and when will you do it/them? • What might get in the way? • What support do you need and how/when will you get it? Will
“A true leader develops leaders,
not followers.”
TRAINING
FEEDBACK
WHAT IS
FEED BACK?
HOW TO GIVE?
J L
Sharing of ideas & info
Description
Observations
Behaviour
Giving advice
Inferences/ interpretations/ conclusions
Personal judgement
� Focus feedback on the value it may have to the recipient
� I, not WE
� Ask people for their assessment before providing yours
� Confirm that people have understood and encourage them to respond
FEEDBACK RULE
EASY to REMEMBER
I O
B ehavior
mpact
utcome
BIO model
HOW TO RECEIVE?
Successful FEEDBACK
Opportunity to learn and improve
Acknowledge your emotions
Avoid being defensive,
explaining or justifying If not clear, ask
about the impact of your
behaviour
Thank other people for
giving a feedback
People behavior
TL as a “people
developer” Coaching, Training,
Feedback
PDP
People assessment
You choose!
10 points
50 points
20 points
20 points
WIN! BOX
PDP Personal development plan
PDP examples
AIESEC MACEDONIA LEARNING PLANNER
People behavior
TL as a “people
developer” Coaching, Training,
Feedback
PDP
People assessment
You choose!
10 points
50 points
20 points
20 points
WIN! BOX
LET’S WRAP IT UP
§ People behavior § TL as a “people
developer” – coaching – training – feedback
§ PDP § People assessment
YOUR TAKE AWAY’S
Useful resources, links and tools
§ Feedback handout – OUTPUT § Assessment handout – OUTPUT § PDP templates – OUTPUT § Coaching guides – OUTPUT § Learning Planner example:
http://bit.ly/TGzg5A – Or download it from my@net:
http://bit.ly/TLbLFC
Q&A
