BUSINESS RE-ENGINEERING DIVISION

TBS is a Strategic Advisory and Operations Consulting Firm, providing outsourcing solutions to our clients with quick scalability and delivery capability, having a committed and very talented team of professionals. Within our Business Re-Engineering Division we help our clients by providing them with solutions that will improve their business processes so they can concentrate on providing better client services.

Our mission is to determine the improvements needed and to deliver the highest possible result for these critical issues facing our clients! We have a history of customer retention with successive years of contract renewals.

TBS’s Service offerings for Law Firms

TBS’s Service Offerings for Law Firms

Financial Services• Regulatory Compliance Filings

• Profile Management Services

• Content Research and Data Aggregation

• Web-crawling and Content Warehousing

• Semantic Tagging

• Catalogue Services

Content Enrichment

Legal Solutions

• Document & Deposition Summary

• eDiscovery - Document & Contract Review

• Contract and Document review, Contract Playbooks & Mgmt.

• Case Digest, Apps, Blogs, and Social Media

• Trial Graphics and Animations

Permissions

• Monitoring

• Prior art/Novelty/SOA

• Infringement

• Analysis and Reporting

Content Development• Abstract Writing

• Business Reporting & News Monitoring

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Case Studies & Examples

Cost-Effective Case Review = Faster Financial Relief for Clients & Law FirmChallenges

Injury cases can hinge on an attorney’s ability to distill a client’s life story into a few key events.

For toxic exposure cases, this law firm had to document the precise events that led to their clients’ asbestos exposure and their subsequent debilitation from mesothelioma, an illness caused by exposure to asbestos that often results in premature death.

Each exposure had to be precisely detailed. But the firm’s internal case management teams and paralegals did not have the ability to handle this critical task quickly, accurately, or cost-effectively

Key Highlights

Carefully review lengthy asbestos case files and testimonies

Extract the pertinent information

Organize the information chronologically and according to exposure type, number of exposures, and where they occurred Cross-reference it to client testimony

Include smoking/alcohol habits, housing situation, military experience, and union activities are also chronicled to provide a complete picture of event’s related to a claim

Case Summaries can be turned around in as little as 24 hours and always undergo a rigorous quality control process comprised of reviews by three separate specialists before being delivered

Key Benefits

This large national law firm is now able to: Swiftly review and process background materials for complex cases Settle or go to trial more quickly for plaintiffs seeking financial relief for injuries, or for family members who have

lost a loved one Reduce their costs Keep expenses predictable: per-page pricing fixes costs regardless of a case’s complexity Focus on higher value core legal work

Case StudyCost-Effective Case Review & Creating Case Summaries

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Deposition Summaries

Challenges

The company recognized the need to help its law firm clients control costs and efficiently manage their depositions. The firm required an outside source of legal experts to summarize large volumes of client depositions—without sacrificing quality

Key Highlights

Our team of attorneys and paralegals designed and instituted a formal process for providing quality deposition summaries that withstand scrutiny and audits. Some key points:

Each deposition is read multiple times before summarizing Testimonies are summarized, not evaluated Summaries are prepared in articulate, concise English and formatted in all standard digest forms,

including custom formats Summaries are delivered via multiple mediums, such as PCs, tablets, Smartphone's, disk, and hard copy A strict quality control process ensures formatting consistency, accuracy, and length Secure file transmission protects confidentiality A predictable fixed cost service is provided, billed by the page regardless of testimony complexity.

Summaries are prepared and delivered within 24-hours, 365 days a year

Key Benefits

In less than a year, our legal outsourcing expertise helped make the company the nation’s largest provider of deposition summaries, with more than 150 depositions summarized daily

Significantly less costly than traditional in-house approaches, our expert deposition summary services have set the company apart from their competition with a valuable new offering that enhances customer satisfaction and loyalty.

Client’s clients are able to refocus their time on higher-value core legal work and enjoy improved case continuity

Case StudyLargest US Court Reporting company

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Creating a Legal Database App

Scope

Create an interactive App that would extend Lawyers.com’s utility to intelligent devices such as the Apple iPhone

Key Highlights

Our App design and development team put finding a lawyer at the tip of a finger

Lawyers.com free App for the Apple iPhone includes the following:• Search for a lawyer by name, legal need and/or location using a geo-locator or manually• View exclusive Lawyers.com lawyer ratings• Send an email or call a law firm or lawyer with just one touch• See a map and get driving directions to the lawyer’s office• Access complete lawyer and law firm profiles, including background checks• Save your search history• Share lawyer profiles with your contacts

Key Benefits

The App is a one-stop-shop for identifying, communicating, mapping, and researching lawyers

It drives significant traffic to Lawyers.com and other LexisNexis sites

It is a key component of Lawyers.com’s #1 legal-consumer site objective

It enhances the customers’ brand with a high-tech, consumer friendly perception

Case StudyInteractive App for a Leading Legal Publisher

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TBS’s document management solutions and scalable legal support teams can help clear backlogs for trial today, mitigate overflow going forward, and reduce your expenses across the board

Our attorneys produce top-notch document reviews, medical record digests, transcriptions, deposition summaries, and legal research—all of which are reviewed by paralegals and subject matter experts with graduate degrees in relevant disciplines

By turning over your administrative functions to us, you can reduce support and administrative staff without sacrificing quality and turnaround time

TBS is your single expert partner for End-to-end solutions from content creation to specialized, à la carte legal support services: creating trial graphics, presentations, and animations, as well as word processing and proofreading & to keep your firm or department up-to-date on the latest court decisions and changes in the law, our Learning & Performance practice can manage ongoing education required to maintain membership in the bar

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TBS’S DIFFERENTIATORS FOR LEGAL

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Key differentiators

•Operational Excellence First client of the company is still with us

Average tenure of Management Team is more than 7 years

Same management for international and domestic operations

•Industry Leading Quality

Use of Black Belt and Green Belt projects to achieve results

Owned infrastructure with indoor swimming pool

Reference from any client

First Indian BPO listed on London Stock Exchange

•Flexible Engagement Models

FTE or Variable pay models

Classic agreements; Leverage carve out;

Committing productivity increases as part of SLA

•Enabling Technology Carrier neutral. Airtel, Reliance, Tata, BSNL Mux at site

Highly redundant and responsive

Services Any time, Any place, Any process

•Certification and Compliance

Processes based on Six Sigma and COPC

COPC quality monitoring and improvement

PCI – DSS and ISO 27001

HIPAA

Contact us today to find out how TBS can help improve the bottom line and create efficiencies for your Law Firm!

Tim Kirsch

Consulting Partner

Transnational Business Solutions, LLC

45 West 34th Street Suite 1107

New York, NY 10001

800-362-8691

tkirsch@transbizsolution.com