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UIS Website Creation and Hosting Services: Current Offerings and
Future DirectionNick Mattin
Jon Warbrick
Topics for today• Project Light • Website creation and migration
• Drupal • SharePoint • Falcon
• Managed Web Service (v3) • Managed Wiki • Other components • Discussion, networking
Where should we go with…• Content management systems?
• Web server hosting?
• Project light?
• Authentication?
• Lookup?
• Collaboration?
• Anything else…?
UIS Services
Project Light• 2/3 years old • Commissioned by the
Office of External Affairs and Communications
• Excellent for certain types of content, less so for others
• Does not support applications well
• Known missing functionality
• Can be evolved
Q – Where next for the house style ?
Drupal CMS for websites• Drupal 7 • Powerful, flexible but needs careful
consideration. • Requires time, knowledge, planning to get the
best from it. Power = complexity and cost. • 3 routes to a Drupal website
• Work with UIS to deliver something • Use the UIS profile to kick start your own development • Download the theme
Drupal CMS for websites• Project Light Drupal theme - github • Complete Cambridge Drupal Profile
• Comes with a large range of modules pre-configured
• ‘Lite’ Cambridge Drupal Profile • Minimal set of modules - useful if you want to
start to build your own profile • Regular updates to theme and profile
Drupal CMS for websites
More website services• UX Services
• Discovery studies - audience needs, personas, site owner requirements etc
• testing of site design.
• Information Architecture.
• Surveys.
• Card sorting. Tree sorts.
• SEO
YouwillbejoiningtheUniversityasanundergraduate intheMichaelmasTermandwanttofindoutwhatITservicesareavailabletoyouinadvance.
EFFECTIVENESS
88%
EFFICIENCY
2.6m
PARTICIPANTS
8REPRESENTATIVEPARTICIPANTCOMMENTS
Ohdear.Iamstupid.Ithinkthatyouaredrawntotheiconsinthemainpage.IsupposethattendstobethewaythatIwouldusethesite.Onelinktoit[audience key]isnotgoingtobeenough,ifitisgoingtobesomeonewhoisnewandwhostrugglestofindthingbutIdon'tknowhowyoucouldmakeitstandoutmore.
ThatwasmuchlesspainfulthatIthoughtifIhadhadtogothrougheverything.
Iamnotaveryin-depthpersonandifIwasgoingtoattendtheuniversityandlookedatalloftheinformation,inmyheadIwouldjustthink,oktheydothat,theydothat,theydothat.Idon'tthinkIwouldworrytoomuchwhatisandisn'tavailabletostudents,Iwouldjustassumethatitwas.
Thisisreallygoodinformationatthislevel,whetherittakesustosomethingusefulfurtherdowntheline,Idon'tknow.Peoplewhoarenewindon'tactuallyknowwhattheywantsoforthemtocometoasimplelistthatsays'thisisthebasics'thebasicstuffthatyoucanhave.Ithinkthatisreallyhelpful.
Completed with ease
SUCCESSPERECENTAGEOFPARTICIPANTS
0% 25% 50% 75% 100%
ATTITUDERATIORatio of participants’ positive and negative comments
Mean: 2.6Minimum: 0.79Maximum: 8.55 TIMEONTASK(Minutes)
12.50
Positive75%
Negative25%
0.820.798.552.072.314.311.130.83
12.50
Completed with difficultyFailed to completeScore not set
”
75.00
12.50
T6
“
USAGETRENDS
BROWSE
SEARCH
Low
High
UsabilityTesting
What did we learn from you?
1
• 52%abletocompletetaskssuccessfully
• Threekeyissuesidentified:
• Toomanytop-levelcategories
• Importantkeywordsmissingfromservicetitlesandnavigationlabels
• Servicetitlestoo‘technical’
• Anumberofcoreservicecategoriesoverlapandcanbemerged
Iteration2:
77%success
Iteration1:
36%success
TreeTesting,InformationArchitecture
Drupal CMS for websites
• Help is available for any stage of migration
• Drupal training is available (from us or there is plenty online and 3rd part companies)
• The UIS can help plan and cost any website development
Q – What do you need from a UIS offered CMS service ?
SharePoint• Powerful collaboration tool
• Excellent for document management, document sharing and collaboration
• Workflow, version control, document level security, audit-able.
• Drupal integration (very new)
• Consultation services and help available
• Doesn’t have to look like SharePoint
Q – What would you like from SharePoint ?
ProjectLight for SharePoint
Falcon• A multi-tenant content management
service
• Templated with the University House Style
• We provide and maintain the servers, OS and CMS
• You provide and maintain the content
• Currently about 350 sites
• Charged service, currently £100/year
• http://www.ucs.cam.ac.uk/falcon
Q – What do you need from a UIS offered CMS service ?
Managed Web Service• A multi-tenant managed Unix/Linux hosting
environment for your content
• We provide and maintain the OS and web server
• You provide and maintain the web content or application
• Currently in a state of flux…
Current Service (Aka MWS2)• Elderly and old-fashioned, Solaris-based
• Due for retirement, probably Summer 2016
• Apache, PHP, MySQL
• Unofficial 1MB filespace limit
• About 200 sites
• No charge
• http://www.ucs.cam.ac.uk/managed-web-service/
Future service (Aka MWS3)• In development, probably released early
2016
• Based on standard Linux distribution
• Almost all the features of the current MWS
• Environment like that in commercial web hosting
• Largely self-service
• Charged service, expected to match Falcon at £100/year
• https://wiki.cam.ac.uk/mws3/Main_Page
Q – What do you need from a UIS offered MWS ?
Managed Wiki Service• Multi-tenant Wiki service
• Based on Media Wiki (as used on Wikipedia)
• For University Institutions, research groups, etc.
• Raven authenticated
• Read and write assignable to users/groups/world
• All management web-based
• No charge
• http://www.ucs.cam.ac.uk/managedwiki/
Q – What do you need from a UIS offered Wiki service ?
DS Web• Web pages for individuals, societies and groups
• Part of the UIS 'Desktop Services' offering
• Standard Apache-based web serving of static files
• No charge
• http://www.ucs.cam.ac.uk/desktop-services/ds-web
Other website components
Electronic payments• Two systems:
• WPM - ‘online shop’. API. Can do repeat billing.
• eSales - API only. Simple. Quick.
• Contact Finance
Mapping with the University Map
• Embed live maps and other geographic information about the University into your web pages
• http://map.cam.ac.uk/
• https://wiki.cam.ac.uk/university-map/Main_Page
University Search• Add search functionality to
your web sites
• Search University-wide or on a configurable set of servers
• Includes most 'University only' content
• http://www.ucs.cam.ac.uk/web-search
Lookup• LDAP or web service API access
• Person, institution, and group data
• e.g person data for customisation
• e.g. group information for access control decisions
• http://www.ucs.cam.ac.uk/lookup
Raven• Identify users on your site
• Service include
• The Raven service itself
• Documentation and best practice guides
• Web server plugins and programming libraries
• Advice and consultancy
• http://www.ucs.cam.ac.uk/raven
Streaming Media Servive
• Upload, transcode and store video content on the Streaming Media Service
• Embed the content in your sites by iframe or using oembed
• http://www.ucs.cam.ac.uk/audio-video
TLS Certificates
• Obtain TLS certificates at low or zero cost
• Use these to protect your users privacy with HTTPS
• http://www.ucs.cam.ac.uk/tlscerts
Summary• Mailing lists (ucam-drupal-users)
• More information about this at:-
http://www.uis-cms-services.admin.cam.ac.uk/
And now your bit
Where should we go with…• Content management systems?
• Web server hosting?
• Project light?
• Authentication?
• Lookup?
• Collaboration?
• Anything else…?