EVO Self Care Portal – User Guide

EVO Self Care Portal•Enter the URL www.evo.com.pk

REGISTRATION

•To register your EVO on the portal, click on the registration tab.•A new window will appear on your screen. Fill up all the mandatory fields like your EVO MDN, your valid e-mail address etc.

•Now click on submit.•You will receive your password on the provided e-mail address via auto generated message from EVO Portal. You may have to check the Junk box. Check it!

•Now, login with your MDN and password on the EVO Portal.

REGISTRATION

CHANGE PASSWORD•After successful login, if you want to change your password then click on the change password tab.

•A new window will appear. Enter your old password as well as the new one. And confirm it!

Click on submit.

CHANGE PASSWORD

•A new window will appear.

CHANGE PASSWORD

Your password has been changed successfully.

QUERY DATA USAGE RECORD•To check how much data you have used within a specific period of time, click on query data usage record tab.

QUERY DATA USAGE RECORD•Select the dates in between which you want to check your data usage like we did in the following example.

Click on submit and your usage record will appear on the screen. For example, we haven't used the device in the selected period of time so the following message is appearing on our screen.

•QUERY DATA USAGE RECORD

•RECHARGE FOR PREPAID ACCOUNT•To recharge your prepaid account, click on the tab recharge for prepaid account.

•A new window will appear.

RECHARGE FOR PREPAID ACCOUNT•To recharge your prepaid account, click on the tab recharge for prepaid account.

Enter your MDN and card number. Click on submit. Your card will be recharged successfully.

INQUIRY PREPAID ACCOUNT BALANCEYou can query your account balance by clicking on the tab Inquiry prepaid account balance.

•Your existing balance will be shown with your MDN.

INQUIRY PREPAID ACCOUNT BALANCE

•Your existing balance will be shown with your MDN.

MODIFY USER INFORMATION•If you want to update your information on the EVO Portal, click on modify user information tab.

MODIFY USER INFORMATION:By clicking on the tab, following window will appear on your screen

Fill up all the info which you want to update and submit the form.

LOGOUT•You can logout from the portal at any time by clicking on the logout tab.