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© Copyright clinicalMessage Inc. 2013, Close Care Gap Patient Safety Organization www.clinicalMessage.org join the leading federally designated Patient Safety Organization

Close Care Gaps using clinicalMessage ePlatform

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Our team has developed an integrated HIT capability (clinicalMessage) to help reduce variations in the clinical practice at the bedside. This FREE ePlatform online tool can be implemented incrementally with minimum disruption to hospital’s current operations. We have adopted the “IHI Leadership, Support and Care Processes” as critical areas to focus on closing gaps in care using a Continuous Learning Improvement Platform. For more information, go to http://www.clinicalmessage.org

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Page 1: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Close Care Gap Patient Safety Organization

www.clinicalMessage.org

join the leading federally designated Patient Safety Organization

Page 2: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Healthcare - Problem to Solve

Hospital Acquired Infections

(HAI)

• $35.7 to $45 Billion per year

• Four Most (70%) Common HAI

– Surgical Site Inflection (SSI)

– Catheter-associated urinary tract

infections (CAUTI)

– Central line associated

bloodstream infections (CLABSI)

– Ventilator associated pneumonia

(VAP)

Page 3: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Triggers for Change • Magnet Hospitals

– Magnet requires organizations to develop, disseminate and enculturate evidence-based criteria that result in a positive work environment for nurses and, by extension, all employees.

• Continuous Education Credits

– Must demonstrate improvement as part of learning in order to gain Continue Education Credits

• Patient Safety and Quality of Care

– Professional Mandate to ANCC .. It is our job

• Availability of Mobile Tools

– Mobile, Internet and cloud based toils made it easer

Health IT has to

work for the Global Population

Page 4: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Solution Direction – AHRQ Report

Improvement Strategy

• Audit and Feedback

• Clinician Education

• Clinician Reminder

• Patient Education

• Financial or Regulatory Incentive for

Patients and Clinicians

• Organizational Change

• Combination of above

Source: Prevention of HAI, AHRQ Report # 208

Page 5: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Key Elements of the Solution

• Real-Time Audits by Peers and Shared Learning

• Develop and Manage Improvement Plan

• Analyse Process Variance – between Wards, Services, Sites and Industry

• Systematize Best Practices through the use of mobile and cloud based technology

• Incorporate Continuous Education and Training into Improvement Programs

• Real-Time Dashboard of Process Variance and Outcomes – Reduction in Infection, Complications, Unintended Consequences

Higher Process Variability -> Lower Quality

Page 6: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

clinicalMessage – PSO

Page 7: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

clinicalMessage – standardize/automate

Bio Sensor Interface

• Collate all data and make available to team of providers, patients and families • Care Coordination and Evidence Based Practice

Page 8: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

• Hospitals

– Study Process Variance and implement system strategies using clinicalMessage

– Reduce HAI

– Improve Care Quality and Reimbursements

• Providers

– Get Education Credits

• clinicalMessage

– Establish Close Care Gap PSO

– Continue towards overall clinicalMessage Vision of Population Health Management

• TJSN – Center of Excellence

– Build self Funding COE – Patient Care Quality

Value Proposition

Page 9: Close Care Gaps using clinicalMessage ePlatform

© Copyright clinicalMessage Inc. 2013,

Roadmap

to Next

Generation

Health IT

Contact Info:

M Jason Uppal, P.Eng.

Chief Architect, clinicalMessage

[email protected]

416 464 3329 or 610 732 8500

eHealth Information System framework for the Global

Population

Engage Population Engage

Providers

Define Population

Assess Care Gaps

Strategies and Assess

Risks

Engage Patients

Manage Care

Measure Outcomes and

Correct Population

Health Measures • Total cost • Quality • Satisfaction

Close Care Gap, PSO and Centre of Excellence

Operationalize Good Practices with clinicalMessage Solution

Make Patient Provided Data - Part of the Daily Care Plan

Decision Support – Patient information and evidence based practices

Patient Data – Reported through 3rd party devices and applications

Health Outcomes - Analytics and Dissemination to the point of care

Engage Population – Self health promotion and incent wellness globally