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Annual Team Paper December 2016 Chris Evans

Community Mates 2016 Annual Report

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Page 1: Community Mates 2016 Annual Report

Annual Team Paper December 2016

Chris Evans

Page 2: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Table of Contents Executive Summary ......................................................................................................................................................... 3

The 2016 Year!! ........................................................................................................................................................... 3

Stories .............................................................................................................................................................................. 4

From a Mate ................................................................................................................................................................ 4

From NFPs ................................................................................................................................................................... 4

Detailed Performance ..................................................................................................................................................... 5

Performance Against Targets ...................................................................................................................................... 5

Mates Database ........................................................................................................................................................... 6

Social Media and Web ................................................................................................................................................. 6

Merchandise ................................................................................................................................................................ 6

Appendices ...................................................................................................................................................................... 7

Appendix A - Operations by Chapter ........................................................................................................................... 7

Appendix B - NFP Breakdown .................................................................................................................................... 10

Appendix C - Demographic Information – Facebook ................................................................................................ 11

Appendix D – Sign Up Reference Source ................................................................................................................... 12

Page 3: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Executive Summary

The 2016 Year!!

WHAT A YEAR!! Key operational achievements this year include:

4417 volunteer hours performed – a phenomenal 127% increase on 2015 and a massive 42.7% up on our 2016 operational budget

768 Mates engaged – a huge 137% increase on 2015

87 different NFPs supported across all Australian states and territories, China, the UK and Canada up 89% on 2015

235 events supported – an awesome 108% increase on 2015

Just as importantly we have substantially expanded our internal capacity and capability across charity development and administration which has positioned us for even greater growth in 2017 with major plans for international expansion ahead!

What an amazing 2016!

Volunteering Summary 31/12/2015 31/12/2016

Total Volunteering Hours 3458 7875 Total Volunteer Numbers 592 1309 Total NFPs 72 126 Number of Events This Year 99 235 Volunteer Hours this Year 1848 4417 Volunteer Numbers this Year 364 768 Number of NFPs this Year 46 87

ACQUISITONS!! Our incredible year was beyond all expectation and the acquisition and integration of two wonderful Western Australian charities: Useful Inc. and Big Help Mob. Their histories now form part of our collective Community Mates story. Their impact and deep relationship within the Western Australian community are now Community Mates’ and it is incredibly exciting to be able to continue to make a difference together! Useful Inc.’s and Big Help Mobs’ key efforts are noted below:

Page 4: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Stories

From a Mate

Volunteering through Community Mates for the Disabled Surfers Association (D.S.A.) at Maroochydore Beach recently with my teenage son was amazing! We had no previous experience, but it was easy and the team leaders were fantastic, showing us what to do. Volunteering was the perfect re-bonding for a grumpy teenager and an "over it" Mum. We do regular counselling and are always so busy, but this time was one of the best investments we've made in our relationship. The experience reminded me of my son's good nature, it reminded him of all the good in his life and how he can help others and it was a wonderful shared experience. The best part of all was the joy of being together with beautiful people - participants, volunteers and carers. I can't recommend it highly enough!

From NFPs Melinda Bingley – Pretty in Pink Bra Walkathon for Breast Cancer: Community Mates was an angel sent to me by offering their support with the Pretty in Pink Bra Walkathon in 2016. I don’t know how we could have got through it without Community Mates. I am grateful beyond words.

Shivawn Davis – Children’s Therapy Centre: I am delighted to recommend Community Mates to other community organisations. The Children’s Therapy Centre had a need to develop a service resource for the many families who attend our centre. Kimberley from Community Mates worked with us to find the perfect volunteer to support us on this project. We were thrilled with the outcomes, and now our parents have access to a great resource that will meet their unique needs. From start to finish, Kimberley monitored our needs and supported the process. She made what is often a complicated process, into a simple one. We are very grateful to Community Mates for their support, and will not hesitate to approach them again for future projects.

Jodi Durkin – RACQ LifeFlight: This year I had the mammoth task of organising over 100 volunteers to help run 24 days of Christmas Gift Wrapping at Sunshine Plaza. Our goal was to raise over $20,000 and to do that we needed help and lots of it. Community Mates heard about my plight and got on the phone and asked what do you need? The call went out and next thing I know I have Community Mates volunteers rising to the call for help. I seriously could not have achieved this without them. Community Mates can be relied on to deliver on what they promise and I will definitely be using them again.

Page 5: Community Mates 2016 Annual Report

Monthly Team Report

August 2015 Prepared by: Chris Evans

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Detailed Performance

Performance Against Targets

What a truly amazing year!

We consistently made a difference month in month out!

Page 6: Community Mates 2016 Annual Report

Monthly Team Report

August 2015 Prepared by: Chris Evans

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Mates Database

Mates Database 31/12/2015 31/12/2016

Total 1122 5061

Change % 351%

Social Media and Web

Social Media Statistics 31/12/2015 31/12/2016

Facebook* 2229 6587

LinkedIn 208 352

LinkedIn Employees 26 43

Linkedin Search** 88 80

Instagram 294 435

Twitter 185 219

Pinterest 50 50

* Includes Community Mates + Big Help Mob + Useful Inc. ** E.g. employees + volunteer experience

Merchandise

Merchandise Sales To Date 31/12/2015 31/12/2016

Tees 74 102

Caps 26 39

Page 7: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Appendices

Appendix A - Operations by Chapter

Page 8: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Page 9: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Chapter Hours 31/12/2015 31/12/2016

Total Chapter Hours (To Date) 3458 7875

Chapter Summary 31/12/2015 31/12/2016

No of Chapters (Live)1 20 20

Chapters Active This Month 5 11

Number of Chapters Active2 14 18

Chapter Location1 31/12/2015 31/12/2016

Australia 15 19

Europe 3 0

Asia 0 1

North America 1 0

Central America 1 0

South America 0 0

Africa 0 0

*Pending final decision / approval

1 Confidence had that the Chapter will still run events. 2 Have supported an event in the past six months.

Chapter Types1 31/12/2015 31/12/2016

Community 12 6

Education 8 14

Business 0 0

Government 0 0

Sporting 0 0

Defense 0 0

Retirement/Lifestyle Villages 0 0

Our growth in Chapter numbers

wasn’t as great as we had hoped

but what is simply incredible is

our improved productivity per

Chapter and we have made

major strides forward in

onboarding new Chapters signed

on. Our International Expansion

Committee however made

massive steps in setting up

Community Mates across

Australia!

A very special mention needs to be

made of our amazing Community

Mates Griffith University Chapter

who in their very first year

performed a phenomenal 1030

volunteer hours!! Simply

amazing!!

Page 10: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Appendix B - NFP Breakdown

Page 11: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Appendix C - Demographic Information – Facebook

Gender Stats

Number of F Volunteers 881

Number of M Volunteers 428

F Volunteer Hours 5630

M Volunteer Hours 2245

Total

1309 Volunteers

7875 Hours

Page 12: Community Mates 2016 Annual Report

Annual Team Report

December 2016 Prepared by: Chris Evans

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Appendix D – Sign Up Reference Source