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Douglas Hegley - Minneapolis Institute of Art Amanda Thompson Rundahl - St. Louis Art Museum Jennifer Sly - Minnesota History Center Digital Storytelling: Innovative Approaches to Engagement

2016 Digital Storytelling: Innovative Approaches to Engagement

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Page 1: 2016 Digital Storytelling: Innovative Approaches to Engagement

Douglas Hegley - Minneapolis Institute of ArtAmanda Thompson Rundahl - St. Louis Art MuseumJennifer Sly - Minnesota History Center

Digital Storytelling: Innovative Approaches to Engagement

Page 2: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Douglas HegleyDirector of Media and Technology

Minneapolis Institute of Art

@dhegley

http://www.slideshare.net/dhegley

Image Source: http://www.watsonadventures.com/wp-content/uploads/2013/03/MN-MIA-e1364158400797.jpg

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What’s my story?

Amanda Thompson Rundahl

@AmandaTRundahl and @STLArtMuseum

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Jennifer Sly

placeholder

Jennifer SlyManager of Digital Learning

and AssessmentMinnesota Historical Society

[email protected]

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Effective Storytelling Deepens Engagement

“… storytelling is a powerful way to connect with visitors. When we tell the story of a work of art, it creates personal, emotional and memorable pathways to meaning.”

- Kris Wetterlund, from “If You Can't See It Don't Say It: A New Approach to Interpretive Writing”

Image Source: https://aobpv2dqiek1gwxxe3svfwlr-wpengine.netdna-ssl.com/wp-content/uploads/2016/03/Shiseido_MuseumHack_Jan14-48.jpg

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Museums Need People

Thomas Struth “Audience 1 (Galleria Dell Accademia), Florenz”, 2010.51.2, Minneapolis Institute of Arts

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PARTICIPANTS

CONTENT: Overall Interpretive Framework

The majority of our audiences do not come to us with deep prior knowledge. In order to engage as many of them as we can, it is our responsibility to deliver content that meets multiple and varied needs.

GENERAL PUBLIC

THE ENGAGED, CURIOUS

NICHE

Snorkeling

Scuba diving

Surface swimming

Wading

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CONTEXTIntroductionWhat is this?

Why does it matter?

CONTENTNarratives & stories

From surface to complexTell me more …

EXPERTISEDeep, rich

Scholarly researchThe foundation of details & facts

INFORMATION

Invite, welcome

Inspire, delight

Inform

CONTENT: Layers of Information

PARTICIPANTS

This is not, and never will be, “dumbing things down”. Instead, this is opening as many doors as possible, and meeting our audiences where they are, with respect and enthusiasm.

GENERAL PUBLIC

THE ENGAGED, CURIOUS

NICHE

Snorkeling

Scuba diving

Surface swimming

Wading

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Our Assertion:By applying a strong interpretive strategy

Plus using the right tools and resources to craft and share our stories

We can deliver meaningful and personally-relevant experiences

Which increase audience engagement

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Competition is Fierce (and it’s not us versus us)

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Digital+Personal+Portable

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Today’s Session

Storytelling

Theory

Strategy

Projects

Results (including formal evaluations)

Impact on audience engagement and learning

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Source: http://pgavdestinations.com/insights/

ATR

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Language processing

Language comprehension

Smells

Emotions

Emotional reactions

Memories

Motor cortex Visual Images

Your Brain on Facts Your Brain on Stories

Human beings prefer narrative - No one speaks in database

ATR

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ATR

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Saint Louis Art MuseumInterpretive Planning Process

Big Idea and GLOs

Interpretive Materials

Group

Interpretive Plan• Labels and text panels• Maps and graphics• Audio/video guides or interactives• Docent tours/roving docents• Books• Brochures and self-guides• Music/sound• Explore Lab• Connect Lab

Curatorial Scholarship

Evaluation

Exhibition Proposal

ATR

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St. Louis ModernBig Idea

• St. Louisans innovated and disseminated modern design and living, locally, and internationally, during the mid-20th century.

Generic Learning Outcomes (GLOs)• Visitors will learn how to characterize modern design and identify the

designers of local furniture, decorative arts and architecture who worked in this style.

• Visitors will discover a variety of new materials and technologies that impacted the forms, functions, and popularization of modern design.

• Visitors will understand how area businesses, institutions, private residences, and individuals promoted modern design concepts and contributed to St. Louis’s artistic and architectural legacy.

ATR

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ec·o·sys·tem ˈēkōˌsistəm/ organisms interacting with each other

and their environment

ATR

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Why “digital”?

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital - how different

placeholder

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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http://www.vintagecomputing.com/

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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https://www.youtube.com/watch?v=SOKAzw2qoIA

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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http://prernagupta.com/bio.html

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Graphics

The future - mixed media - Interaction?

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 27: 2016 Digital Storytelling: Innovative Approaches to Engagement

Graphics

Visual - UX and graphics 50% of budget, know iOS and basics

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling - essential skills

Know what is out there

Photo: www.pcworld.com Fragments on Hololens Video of fragments: https://youtu.be/XrsN2xXsTdo

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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http://digitalstorytellingtenement.weebly.com/

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling at SLAM

• Early days

• Experimentation

• External expertise

ATR

• Expense

• Evaluation

• Not easy (but worth the effort)

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Preparing to tell stories...

• Kris Wetterlund’s Interpretive Writing Guide and Workshopshttp://museum-ed.org/wp-content/uploads/2013/09/If-You-Cant-See-It.pdf

• Content Strategy and Prioritization

• Research & Evaluation Plan

ATR

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Preparing to tell stories digitally

ATR

Page 33: 2016 Digital Storytelling: Innovative Approaches to Engagement

Mobile Tours

ATR

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ATR

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ATR

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ATR

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exploreslam.org

ATR

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ATR

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ATR

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Debuting in 2017…

EgyptianMummy Case of Amen-Nestawy-Nakht

c.900 BCEGift of Mr. and Mrs. Barney A. Ebsworth for the children of St. Louis

ATR

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Digital Storytelling at MNHS

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling at MNHS

placeholder

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 43: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling at MNHS

placeholder

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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EmpathyDigital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 45: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling at MNHS

evaluationCreativity

Collaboration

Communication

Partnership for 21st Century Skills, www.p21.org

Critical Thinking and Problem Solving

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 47: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling at MNHS

Play the Past

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 50: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling at MNHS

Play the Past

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

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Audience Viewpoints

• Student Observations• Student Interviews• Post-visit Student Surveys• Post-visit Teacher Surveys

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 53: 2016 Digital Storytelling: Innovative Approaches to Engagement

Audience Viewpoints

Teachers ranked student engagement as a 6.02 out of 7

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 54: 2016 Digital Storytelling: Innovative Approaches to Engagement

Audience ViewpointsI’m your boss, shape up! Grab a drill please, get to drilling!

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 55: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 56: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 57: 2016 Digital Storytelling: Innovative Approaches to Engagement

Digital Storytelling at Mia

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 58: 2016 Digital Storytelling: Innovative Approaches to Engagement

BEFORE: “The nursing home of museum technology” - MIA staff, 2012

Page 59: 2016 Digital Storytelling: Innovative Approaches to Engagement

TDX

The Digital Experience Project

Cross-functional team

New project methodology

Disciplined collaboration

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 60: 2016 Digital Storytelling: Innovative Approaches to Engagement

Front End Evaluation

Page 61: 2016 Digital Storytelling: Innovative Approaches to Engagement

Rapid Prototyping

Hard hats!

Page 62: 2016 Digital Storytelling: Innovative Approaches to Engagement

Work Sessions

Page 63: 2016 Digital Storytelling: Innovative Approaches to Engagement

Iterations

Page 64: 2016 Digital Storytelling: Innovative Approaches to Engagement

Collaboration

Page 65: 2016 Digital Storytelling: Innovative Approaches to Engagement

Remedial Evaluation

Page 66: 2016 Digital Storytelling: Innovative Approaches to Engagement

Products

ArtStories - in-gallery & personal deviceGriot - open source softwareMaps - graphical interface for exploring

andEffective teamClear road map (immersion, VR, AR, 3D)

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 67: 2016 Digital Storytelling: Innovative Approaches to Engagement

ArtStories: 100 published digitally(and counting)

http://www.artstories.artsmia.org

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SS

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Mia Griot

Page 71: 2016 Digital Storytelling: Innovative Approaches to Engagement

Griot

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Results: Formal Evaluation

Page 73: 2016 Digital Storytelling: Innovative Approaches to Engagement

• People use technology in the galleries. • They spend time with the technology, and will read

aloud and discuss as they do so. • Technology was used effectively and with positive

response by individuals and groups.

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• Use of technology does not detract from focus on the art. • After departing the gallery, descriptions of their visit were almost

exclusively about the art, and notably not about the technology.

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• People who used the technology spent more time in the exhibit than those who did not use the technology

• even after subtracting the time spent using the technology

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image Source: https://upload.wikimedia.org/wikipedia/commons/6/65/20_questions_1954.JPG

or more

Digital Storytelling @dhegley @AmandaTRundahl @jennifer_sly

#AMM2016

Page 77: 2016 Digital Storytelling: Innovative Approaches to Engagement

Image Source: https://a.travel-assets.com/findyours-php/viewfinder/images/res60/27000/27514-Minnesota-History-Center.jpg

Image Source: http://www.slam.org/eastbuilding/images/index.jpg

Image Source: http://new.artsmia.org/wp-content/uploads/2014/07/060820_mia153_002-1650x600.jpg

Thank you!(and please come visit)

This presentation available: http://www.slideshare.net/dhegley