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From the Sea to the Plate… Group D

Operations & Supply Chain Management - Lonxanet

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Page 1: Operations & Supply Chain Management - Lonxanet

From the Sea to the Plate…

Group D

Page 2: Operations & Supply Chain Management - Lonxanet

Agenda

Objective

Seafood Industry in Spain

Lonxanet Process

Antillana Process

Applied Concepts

Page 3: Operations & Supply Chain Management - Lonxanet

Objective

Identify, compare and analyze the different

processes and operations of Lonxanet and

Antillana in the seafood industry.

Page 4: Operations & Supply Chain Management - Lonxanet

Seafood Industry

Spain

Seafood Industry Spain

Seafood IndustrySpain

Page 5: Operations & Supply Chain Management - Lonxanet

Seafood Industry Spain

Spain is a maritime country

Mediterranean diet

2004: Fishing Industry = 1% of GDP

10% of areas depend on fishing e.g.

Galicia

3/2001 Law

Fishing economic sector involves:

Extractive

Aquaculture

Trade

Transformation of product

Page 6: Operations & Supply Chain Management - Lonxanet

Supplier Power

MEDIUMBuyer Power

MEDIUM

Threat of New

EntrantsLOW

Threat ofSubstitutes

HIGH

RivalryHIGH

Industry Analysis

Page 7: Operations & Supply Chain Management - Lonxanet

SWOT Extractive Fishing

STRENGTHS WEAKNESSES• Experience• High & Sustainable Demand • Products

• Quality• Commercial Value

• Resources & Capacity• Costs of Exploitation • Price of Gas & Oil

OPPORTUNITIES THREATS• Fleet Improvement

•IFOP (EU subvention) • New Agreements

• Emergence of Fleets• Resource Scarcity• Price Increase of Gas & Oil

Page 8: Operations & Supply Chain Management - Lonxanet

Seafood Industry

Consumption:

SPANISH FAMILIES

HOTEL & CATERING

SPANISH INSTITUTIONS

FOREIGN POPULATION

Fresh & preserved seafood products

Purchasing behavior

Increase in frequency vs, 2003: 2 to 3 times per week

Quantity purchased has decreased

Prefer fresh & preserved seafood (included frozen)

Purchases:Catering Industry: 83%Hotel Industry: 17%

Purchasing behavior:Daily demand has increased since 2003

Primarily preserved seafoodSecondary frozen seafood

2005: 13% increase in seafood consumption

Purchasing behavior:10% increase in purchasing per week

Preserved seafood rather than fresh seafood

Purchasing behavior2005: decrease in purchase frequency

Page 9: Operations & Supply Chain Management - Lonxanet

International Operator• Sustainability

• Product refinement process

• B2B Contract (Push Based)

• Projections

• Target market

Business Strategies

Domestic Operator• Sustainability

• On-demand (Pull Based)

• Use of eMarketplace

• No transformation

Page 10: Operations & Supply Chain Management - Lonxanet

Lonxanet.com

Page 11: Operations & Supply Chain Management - Lonxanet

• Established in 2001

• eMarketplace for Fish

from Galicia

• Supply to Restaurants, Hotels,

Bars, Cafes

• Orders via Internet & Telephone

• Delivery within 24 Hour Timeframe

Company Background

Page 12: Operations & Supply Chain Management - Lonxanet

Economic View ofGalician Seafood Industy

• Survival vs. Industrial Mentality

• Lack of Transparency (Processes, Pricing, Sourcing)

• Many Intermediaries

• High Cycle Times (Jeapordizing the Freshness of

Produce)

• Diminishing Resources (Environmental Impact and

Sustainability Issues)

Geography

• Diverse Set of Inputs

• Regarded as High Quality

Page 13: Operations & Supply Chain Management - Lonxanet

Collaborators

Eco-gastronomic organization that counteracts fast food and fast life with good, clean foodMaintenance of local food tradition and people´s decreasing interest in the food they eat

Event that brings together representatives of production food communities in a responsible and sustainable way.

Share of information, ideas and solutions to the challenge of their work

Logistical infrastructure and delivery system within 24 hours in Iberian Peninsula Refrigerated Courier (2º-8º), SEUR Frio brand

Online information protection

Page 14: Operations & Supply Chain Management - Lonxanet

• Extraction

• Cofradias (patron maior,

administrator)

• Lonxa

• Courier

• Restaurant

Simple Process

Page 15: Operations & Supply Chain Management - Lonxanet

• Fish• Mollusks• Crabs

Extract

• Inshore Fisheries / Rias

• Gears• Trawlers• Hand-picking

Deliver to Cofradia

• Categorize• Combine with

other catches

Raw Materials

• Packaging • Assorting by

Quality

Deliver to Consolidator

• Storage• Increase

in Price• Decrease

in Quality

Deliver to Wholesaler

• Storage• Increase

in Price• Decrease

in Quality

Work in Progress

End Product •Restaurants

•Hotels•Cafes

Cycle Time = 24 Hours

Cycle Time = 48 HoursPhysical Flow: Time Flow:Monetary Flow:Information Flow: (Push Based)

Legend:

(% Increase in price per intermediary)

(3% - 4%)

(30%) (30%) (30%)

(40%)

Galician-Seafood Process Flow

Page 16: Operations & Supply Chain Management - Lonxanet

• Fish• Mollusks• Crabs

Extract

• Inshore Fisheries / Rias

• Gears• Trawlers• Hand-picking

Deliver to Cofradia

• Categorise• Combine with

other catches

Raw Materials

• Packaging• Assorting

by Quality

Work in Progress

End Product

•Restaurants•Hotels•Cafes

Cycle Time = < 12 Hours

Physical Flow: Time Flow:Monetary Flow:Information Flow: (Pull Based)

Legend:

(% Increase in price per intermediary)

(3% - 4%)

(30%)

Cycle Time = < 12 Hours

Galician-Seafood Process Flow

Page 17: Operations & Supply Chain Management - Lonxanet

• Ability to reach critical mass

• Privacy and Trust

• Combining key players in industry

• Generates revenue

• Facilitates value-added services

CSF’s of Lonxanet (B2B eMarketplace)

Page 18: Operations & Supply Chain Management - Lonxanet

• Overcoming distance & size

• Facilitates Industry mentality

• Improves inefficiencies

• Examples:

Using eMarketplaces to Match Supply & Demand

Page 19: Operations & Supply Chain Management - Lonxanet

Antillana – Terra Nova

Page 20: Operations & Supply Chain Management - Lonxanet

• Colombian Company

• Created in 1986

• Exports represent 60% of the company

• Last 4 years growth of 25%

• Last 4 years exceeded sales budget

• Seasonality: Lent represents 17.2% of their sales.

Company Background

Page 22: Operations & Supply Chain Management - Lonxanet

• Fish• Mollusks• Crabs

Extract

• Shrimp farms

• Boats

Deliver to processing plant

• Make operative planning according to country.

Raw Materials

• Packaging

• Freezing• Storage

Export

• Fill in containers

• Need 18000 kg of product (1.5 months)

Import to Spain

• Storage• Distribu

tor

Work in Progress

End Product

•Restaurants•Hotels•Cafes•Supermarkets

Physical Flow: Time Flow:Monetary Flow:Information Flow: (Push Based)

Legend:

(% Increase in price per intermediary)

Antillana Process Flow

Page 23: Operations & Supply Chain Management - Lonxanet

• Production efficiency• Inventory efficiency• Energetic efficiency• Damage of products because of storage• Variations of costs: farm shrimp and sea

shrimp• # of returns because of product quality

Quality Measures

Page 24: Operations & Supply Chain Management - Lonxanet

Purchasing Department Quality Control Raw materials storage Processing Delivery (Export, National distribution) Planning department Sales Department

Departments Involved

Page 25: Operations & Supply Chain Management - Lonxanet

Applied Concepts

Page 26: Operations & Supply Chain Management - Lonxanet

LonxanetProduct assortment

Delivery with 24 HoursProduct of Galicia

(Traceability)Quality

Price Consistency

Delivery with 24 Hours

QualityPrice

Antillana

AssortmentQualityPrice

Order Qualifiers

Order Winners

Order Qualifiers & Order Winners

Page 27: Operations & Supply Chain Management - Lonxanet

Industry Bottlenecks

Marine Traffic Regulation

Size & Capacity• Fleet• Refrigeration Units• Spanish Ports

Favorable Environmental Conditions for Marine Growth• Climate• Food Source

Page 28: Operations & Supply Chain Management - Lonxanet

Lonxanet

Call Centre AgentsAvailability of Refrigerated

CouriersArtisanal Fishing (e.g.

Family based crew, small boats 5 – 12m)

Antillana

Bottlenecks

Page 29: Operations & Supply Chain Management - Lonxanet

Quality Identification

• Refrigerated Storage(consistent temperature)• Proper Packaging• Consumed within 24 hours of catch• Minimal intermediaries• Selective Process• Capturing Process

Page 31: Operations & Supply Chain Management - Lonxanet

Lonxanet

Survival economy vs. Pull

Small due to simple process

Antillana

Bullwhip Effect

Page 32: Operations & Supply Chain Management - Lonxanet

Lonxanet

Lonxanet does not need a JIT system since they work

based on their demand and they don’t keep any

inventory. Their product is fresh and it is delivered in

24hrs.

Antillana

JIT

Page 33: Operations & Supply Chain Management - Lonxanet

Lonxanet

The capacity for Lonxanet is near to 100% since it

produces what is ordered.

Antillana

Capacity Utilization

Page 34: Operations & Supply Chain Management - Lonxanet

Lonxanet Antillana

Quality High High

Price Medium High

Product Assortment Low High

Cycle Time 24 Hours 3 months

Disintermediation High Low

Information Flow Rapid Rapid -Direct

IT High Medium

Benchmarking

Page 35: Operations & Supply Chain Management - Lonxanet

Takeaways

• eMarketplace optimizes market

deficiencies

• Separate processes for

international and domestic

distribution

• Seafood industry faces unique

challenges

Page 36: Operations & Supply Chain Management - Lonxanet

Any questions?

Group D