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Process CapabilityProcess Capability
USLUSL
Week 1
Knorr-Bremse Group
About this Module
P bilit d th t i•Process capability and other metrics
Calc lations ith Minitab•Calculations with Minitab
•Short term and long term observations•Short term and long term observations
•Proceeding with improvements•Proceeding with improvements
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 2/34
The Process Capability Ratio Cp
• The bigger the maximal allowable range (specification range) of the design, the better the Rolled Throughput Yield (RTY).
• The Process Capability Ratio Cp measures the allowable design range
Specification RangeCp = P V i ti+3s-3s
Cp Process Variation
( USL - LSL)
Process Width
( USL - LSL)Cp =
6 StDev.
Cp x 3 = X TLSL USL
Specification=> X Sigma Process
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 3/34
Process Capability Metrics Cp
Customer specificationLSL USL LSL USL
Customer specification
0.4
0.3
0.4
0.3
0.2
0.1
0.2
0.1
Process variation
43210-1-2-3-4
0.0
86420-2-4-6-8
0.0
Process variation
Process centeredCp= 1 Cp= 2
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 4/34
Process Capability Metrics Cp & Cpk
Process not centered
C 1 33
0.4
LSL USLCustomer Specification
Cp = 1.33
Cpk = 1.33
0.3
0.2
01
5.334.02.671.33-1.33-2.67-4.0-5.33 0
0.1
0.0
LSL USLCustomer Specification
Cp = 1.33
C k = 0 83
0.4
0.3
0.2Cpk 0.83
0
0.1
0.0
5 334 02 671 331 332 674 05 33
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 5/34
0 5.334.02.671.33-1.33-2.67-4.0-5.33
The Process Capability Ratio Cpk
)X-USLLSL-X
Mi (C ),S3S3
Min(Cpk =
This process capability index accounts for the statistical mean shift in the processmean shift in the process.
It reflects the expected, dynamic mean shift in the process.It reflects the expected, dynamic mean shift in the process.
Wh i l t ?When is cp equal to cpk ?
Is it possible that c is bigger than c ?Is it possible that cpk is bigger than cp?
Is it possible that c or c will be negative?
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 6/34
Is it possible that cp or cpk will be negative?
3 Sigma - Process
LSL USLLower Specification Limit Upper Specification Limit
Without a mean shift from the center
72666054484236Potential (Within) C apability( ) p y
C p 0,96C PL 0,95C PU 0,97C pk 0,95
O bserv ed Performance% < LSL 1,00% > USL 1,00% Total 2 00
Exp. Within Performance% < LSL 0,22% > USL 0,18% Total 0 39
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 7/34
C C pk 0,96p ,% Total 2,00 % Total 0,39
3 Sigma - Process
LSL USL
with a mean shift of 1,5 StDevLower Specification Limit Upper Specification Limit
72666054484236Potential (Within) C apabilityPotential (Within) C apability
C p 0,89C PL 1,34C PU 0,44C pk 0,44
O bserv ed Performance% < LSL 0,00% > USL 10,00% Total 10,00
Exp. Within Performance% < LSL 0,00% > USL 9,43% Total 9,44
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 8/34
C C pk 0,89p ,, ,
6 Sigma - Processwithout / with a mean shift of 1,5 StDev
LSL USL LSL USL
C 2 07E P fOb dCp 1,97CPL 2 43E P fOb d
6460565248444036 6460565248444036
Cp 2,07CPL 2,07CPU 2,07Cpk 2,07
Exp.Performance% < LSL 0,00% > USL 0,00% Total 0,00
Observed % < LSL 0,00% > USL 0,00% Total 0,00
CPL 2,43CPU 1,51Cpk 1,51CCpk 1,97
Exp. Performance% < LSL 0,00% > USL 0,00% Total 0,00
Observed% < LSL 0,00% > USL 0,00% Total 0,00
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 9/34
Rational Subgroups
• The goal is the identification of rational subgroups (important input) to establish a sample window, which is ( p p ) p ,small enough to exclude systematic and not by chance caused effects.
• The intended result will be that we see common cause variation within the group and special cause variation g p pbetween the group, if they exist.
• If done with an input which has a signal averaged (pooled)If done with an input which has a signal, averaged (pooled) Stdev. from the subgroups estimate best case or possible process capability based of the current process.p p y p
• If there is a big difference between the pooled standard deviation and the total standard deviation then either wedeviation and the total standard deviation, then either we have a shift of the process mean, or the process Stdev is changing over time.
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 10/34
g g
Example for Subgroups
17
Demonstration of Rational Subgroups Shift is the Grouping Variable
17
16
Shift 1 Shift 2 Shift 1 Shift 2
15
14
ut
13
12
Ou
tpu
11
10
30272421181512963
10
9
The arrangement of the groups can h t i t th lt
The variation within the group is ll th b t th
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 11/34
have a strong impact on the resultssmaller than between the groups
Example for Subgroups
17
Demonstration of Rational Subgroups Shift is the Grouping Variable
17
16
Shift 1 Shift 2 Shift 1 Shift 2
15
14
ut
13
12
Ou
tpu
11
10
30272421181512963
10
9
Total variabilityMean shift Pooled within = +Total variabilityvariability groups variability= +
Total Between Within
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 12/34
Capability PrecisionAccuracy
Example for Subgroups
17
Demonstration of Rational Subgroups Shift is the Grouping Variable
17
16
Shift 1 Shift 2 Shift 1 Shift 2
15
14
ut
13
12
Ou
tpu
11
10
30272421181512963
10
9
2g ng
22g n
)X(X)X-X(n)XX( ∑ ∑∑∑ ∑ −+=−
Total variabilityMean shift Pooled within = +
1j 1=ijij
1j=1j= 1=iij )X(X)X-X(n)XX( ∑ ∑∑∑ ∑
=
+=
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 13/34
Total variabilityvariability groups variability= +
Short & Long Term Observations
Sample Size:(X Xij ji=1
n
j 1
g
−∑∑=
)2
Within Variation
30 to 50 values are USLLSL
Within Variation
required for short term investigations
100 values minimum ∑g
1j=
2j )X-X(n
are required for long term investigations
Between Variation
1j
Overall Variation(X X)ij
i 1
n
j 1
g2−∑∑
The number of data points defining long- or short term is
Overall Variationi=1j=1
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 14/34
very process dependent
Definitions of Process CapabilityInstantaneous capability:
− Process capability over a very short period of time.
− It should display the best possible performance of a process over a short period of time.
− It should be the best estimation of the maximum process performanceIt should be the best estimation of the maximum process performance capability.
− Minimal effects due to noise variables
Short term capability:− Capability study based on 30-50 data points.
− Usually equal or better than the long term capability.
− Includes effects of short term noise variables
Long term capability:− Capability study based on high number of data points.
− Best estimation of the true process capability.
− Includes effects of long term noise variables
P l i b d thi t f d t
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 15/34
− Process analysis based on this set of data.
Steps to Build a Capability Study• Use the standard set up for the process and record the values of all key
process input variables.
Id tif t ti l i bl t f ti l b i• Identify potential variable to use for rational sub grouping.
• Run the process and measure the output variable for study over a short period of time. Approximately 30 data points is a reasonable target for p pp y p gthe data collection.
• Observe the process during the measurement phase. Make notes, i ll f th i t t i t i bl i d tespecially focus on the important input variable in accordance to your
process map.
• Measure and record the values for the key output variables.Measure and record the values for the key output variables.
• Apply the capability analysis (eventually “Sixpack”) and check the following issues: probability plot and the for process diagnostics:
– Normal distribution (Normal Probability Plot )
– Stability (SPC Diagram)
– Mean shift and variation
– Long term capability
D l ti l b d th di ti
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 16/34
• Develop an action plan based on the diagnostics.
Pooled and Overall Standard Deviation During the measurement phase in the DMAIC cycle a short term process capability study is required in order to establish a process baseline (as is performance of the process)performance of the process)
The Minitab macros for process capability gives us the possibility to calculate the potential Cp/Cpk values beside the actual Pp/Ppk Values:calculate the potential Cp/Cpk values beside the actual Pp/Ppk Values:
Cp/Cpk values are based on the Pooled Standard Deviation:
This option will be applied for the calculation of the potential (best case)This option will be applied for the calculation of the potential (best case) capability, but only if rational subgroups can be used. The uncritical application of these results in this option may be misleading in respect to the
bilit D i thi l i tt ti th t th bprocess capability. During this analysis, pay attention that the subgroups are accordingly sorted. This option is a good method to estimate the potential capability. This option has to be deactivated for the evaluation of individual values if the order of the data is not known!
Pp/Ppk values are based on the Overall Standard Deviation:
This option should be used to determine the true process capability. This calculation is based on the complete set of data without consideration of influences of the subgroups
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 17/34
influences of the subgroups.
Evaluation and Interpretation
If we use the capability six pack in Minitab, we can realize the dynamic of the process. In every process we can find a minimum of four common sources of change.
1. Chronic mean shift: If the mean shifts and remains shifted.
2. Acute mean shift: If the mean shifts over the subgroups in short periods of timeof time.
3. Acute change of the variability: If the variation changes within a subgroup over a determined period of timesubgroup over a determined period of time.
4. Chronic change of the variability: If the variation is getting gradually smaller or bigger within a subgroup over a determined period of time.gg g
We can see these patterns from the investigation of the different Cp’s and Cpk’s, if we use the overall standard deviation. We also can see pattern between and within subgroup, if we use the graphics of the capability six pack analysis
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 18/34
of the capability six pack analysis.
Start with Basic Statistics and a Graphic
A nderson-Darling Normality Test
A -Squared 0,69P-V alue 0,063
Mean 0,079697StDev 0,014681
Summary for Moisture
File: Capability.mtw
0,110,100,090,080,070,060,05
V ariance 0,000216Skewness 0,244654Kurtosis -0,288605N 33
Minimum 0,0500001st Q uartile 0,070000Median 0,0800003rd Q uartile 0,090000Maximum 0 110000
Two questions first:
1 What type of distribution?0,110,100,090,080,070,060,05
Mean
Maximum 0,110000
95% C onfidence Interv al for Mean
0,074491 0,084903
95% C onfidence Interv al for Median
0,070000 0,085026
95% C onfidence Interv al for StDev
0,011806 0,01941895% Confidence Intervals
1. What type of distribution?
2. Is the process stable?
Median
Mean
0,08500,08250,08000,07750,07500,07250,0700
I Ch t f M i t
Graphical Summary from
0,14
0,12
UCL=0,1287
I Chart of Moisture
Graphical Summary from Basic Statistic and Individual Chart under
Ind
ivid
ua
l Va
lue 0,10
0,08
0 06
_X=0,0797
Control Charts
I
3330272421181512963
0,06
0,04
0,02
LCL=0,0307
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 19/34
Observation3330272421181512963
Calculation of the Process CapabilityStat
>Quality Tool
>Capability Analysis
File: Capability.mtw
>Capability Analysis
>Normal…
Short and long term measurements gof ashes and moisture content in injection molding materials.
Enter Specification limits for moisture,lower limit 0, upper limit 0,15In this case we have to check the boundary box, there is no practical value below 0!
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 20/34
Short Term Study for Moisture, 33 values
Process Capability of Moisture
LB USL
LB 0Process Data Within
O ll
Process Capability of Moisture
LB 0Target *USL 0,15Sample Mean 0,079697Sample N 33StDev (Within) 0 0162803
C p *C PL *C PU 1,44
Potential (Within) C apability
Overall
StDev (Within) 0,0162803StDev (O v erall) 0,014681
,C pk 1,44
Pp *PPL *PPU 1 60
O v erall C apability
PPU 1,60Ppk 1,60C pm *
0,140,120,100,080,060,040,020,00
PPM < LB 0 00O bserv ed Performance
PPM < LB *Exp. Within Performance
PPM < LB *Exp. O v erall Performance
PPM < LB 0,00PPM > USL 0,00PPM Total 0,00
PPM < LBPPM > USL 7,86PPM Total 7,86
PPM < LBPPM > USL 0,84PPM Total 0,84
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 21/34
Subgroups with the Box Plot
Boxplot of Moisture vs Charge
Graph
>Boxplot…
>One Y0,11
0,10
>One Y
With Groups
istu
re
0,09
0,08
Mo
0,07
0,06
Cha e7654321
,
0,05
There are small differences only between the single charges
Charge
There are small differences only between the single charges
What factors (subgroups) could show bigger differentiation? Vacuum, Inspector, shift, …
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 22/34
Inspector, shift, …
Deactivating of the Potential CapabilityStat
>Quality Tool
>Capability Analysis>Capability Analysis
>Normal…
>Options…
Process Capability of Moisture
LB USL
LB 0Target *USL 0 15
Process DataPp *PPL *PPU 1 60
O v erall C apability
USL 0,15Sample Mean 0,079697Sample N 33StDev (O v erall) 0,014681
PPU 1,60Ppk 1,60C pm *
0,140,120,100,080,060,040,020,00
PPM < LB 0,00PPM > USL 0 00
O bserv ed PerformancePPM < LB *PPM > USL 0 84
Exp. O v erall Performance
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 23/34
PPM > USL 0,00PPM Total 0,00
PPM > USL 0,84PPM Total 0,84
Capability Calculation for SubgroupsStat
>Quality Tool
>Capability Analysis>Capability Analysis
>Multiple Variables (normal)
Capability Histograms of Moisture by Charge
Charge = 1 Charge = 2
2,0
1,5
1,0
LB USL
Pp *PPL *PPU 1,247
Overall 1,2
0,9
0,6
LB USL
Pp *PPL *PPU 2,333
Overall
0,1450,1150,0850,0550,025-0,005
1,0
0,5
0,0
Ppk 1,247Cpm *
0,1450,1150,0850,0550,025-0,005
0,6
0,3
0,0
Ppk 2,333Cpm *
3
2
LB USL
Pp *PPL *
Overall 1,00
0,75
LB USL
Pp *PPL *
Overall
Charge = 3 Charge = 4
0 1450 1150 0850 0550 0250 005
2
1
0
PPU 1,461Ppk 1,461Cpm *
0 1450 1150 0850 0550 0250 005
0,50
0,25
0,00
PPU 1,248Ppk 1,248Cpm *
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 24/34
0,1450,1150,0850,0550,025-0,005 0,1450,1150,0850,0550,025-0,005
Capability Calculation for Subgroups
LB USL LB USL
Capability Histograms of Moisture by Charge
Charge = 5 Charge = 6
2,0
1,5
1,0
LB USL
Pp *PPL *PPU 1,905Ppk 1 905
Overall 3
2
LB USL
Pp *PPL *PPU 1,841Ppk 1 841
Overall
0,1450,1150,0850,0550,025-0,005
0,5
0,0
Ppk 1,905Cpm *
0,1450,1150,0850,0550,025-0,005
1
0
Ppk 1,841Cpm *
Ch 7
2,0
1,5
LB USL
Pp *PPL *PPU 1 211
Overall
Charge = 7
0,1450,1150,0850,0550,025-0,005
1,0
0,5
0,0
PPU 1,211Ppk 1,211Cpm *
Interpretation: Minitab supports also the capability calculation of subgroups. Th b t bilit ill b hi d t h 2 D d t f thThe best capability will be achieved at charge 2. Dependent of the
arrangement of the data, this is a better way for the evaluation of the Cpkvalue. Pay attention to this example, the sample size is very small!
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 25/34
Pp and Ppk the accurate CalculationThe Pp and Ppk calculation is of course dependent from the sample size. A factor C4, dependent from the sample size, will be used for the calculation of the StDev (Overall) in order to consider the possible change.
N c42 0 797850
the StDev (Overall) in order to consider the possible change.
!1n ⎞
⎜⎛ 2 0.797850
3 0.8715304 0.9057635 0.925222
( USL - LSL)6 Stotal / C4
Pp =!1
1-n
!12
n
1
2c4
⎞⎜⎛ −
⎠⎞
⎜⎝⎛ −
−=
n5 0.9252226 0.9378927 0.9468378 0.953503
Thi dj t t f t C4 ill b d l f th l l ti f
total !12 ⎠
⎜⎝
9 0.95866910 0.96279315 0.975137
This adjustment factor C4 will be used also for the calculation of the potential capability Cp and Cpk.
In Minitab 15 the adjustment factor is activated for the StDev 20 0.98130525 0.98500930 0.987480
j(Within).
The factor is deactivated for the StDev (Overall). It can be activated under > Estimate > Use unbiasing constant to calculate 40 0.990571
50 0.992427
activated under > Estimate > Use unbiasing constant to calculate overall standard deviation”.
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 26/34
Literatur: Wheeler; Statistical Process Control
Long Term Study for Moisture, 132 values
LB USL
LB 0Target *USL 0 15
Process Data
Potential (Within) C apability
WithinOverall
Process Capability of Moisture LT
The variation from charge to charge (between groups) is small in this
USL 0,15Sample Mean 0,0793939Sample N 132StDev (Within) 0,019711StDev (O v erall) 0,0183585
C p *C PL *C PU 1,19C pk 1,19
Pp *PPL *
O v erall C apability
Potential (Within) C apability
case, based on the Cpk and Ppk values . Therefore it makes more sense to calculate the capability
0,140,120,100,080,060,040,02-0,00
PPU 1,28Ppk 1,28C pm *
p ybased on the overall variation only.
The overall variation defines the process capability,,,,,,,,
PPM < LB 0,00PPM > USL 0,00PPM Total 0,00
O bserv ed PerformancePPM < LB *PPM > USL 170,45PPM Total 170,45
Exp. Within PerformancePPM < LB *PPM > USL 60,04PPM Total 60,04
Exp. O v erall Performance
Process Capability of Moisture LT
process capability
LB USL
LB 0Target *USL 0,15Sample Mean 0,0793939Sample N 132StD (O ll) 0 0183585
Process DataPp *PPL *PPU 1,28Ppk 1,28C pm *
O v erall C apability
StDev (O v erall) 0,0183585
0,140,120,100,080,060,040,02-0,00
PPM < LB 0,00O bserv ed Performance
PPM < LB *Exp. O v erall Performance
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 27/34
PPM > USL 0,00PPM Total 0,00
PPM > USL 60,04PPM Total 60,04
Short Term and Long Term Investigations
Potential for the capability
Minitab helps us with the Cp and Pp differentiation to make improvements step by stepthe capability
Goal
to make improvements step by step.
In this example we don‘t have theCapability
Short term
In this example we don‘t have the possibility for improvements by the factor
charge!
CpPp 1,44
StD ithi 0 0163
If we compare the Ppk values for the long to short term observation we see an
improvement from 1 28 to 1 6StDev within 0,0163
Cpk A t l
improvement from 1,28 to 1,6.
CpkPpk 1,28
StDev overall 0,0147
Actual Capability
Experience: Center the process on the target first, then minimize the variability
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 28/34
minimize the variability
Short Term Study for Ash 33 valuesStat
>Quality Tool
>Capability Sixpack
This time we calculate the capability of ash content with the „Sixpack“>Capability Sixpack
>Normal…
p
The specification for the ash content is 28 – 32 %
The subgroups are in the column ChargeThe subgroups are in the column Charge.
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 29/34
Short Term Study for Ash 33 values
an
LSL USL
Specifications1
1
Process Capability Sixpack of AshXbar Chart Capability Histogram
7654321
31
30
29
Sa
mp
le M
ea __
X=30,615UCL=30,986
LCL=30,244LSL 28USL 32
Specifications
1
1
1,0
Ra
ng
e
_R 0 643
UCL=1,360
3231302928Tests performed with unequal sample sizes
R Chart Normal Prob PlotA D: 0,493, P: 0,202
7654321
0,5
0,0Sa
mp
le
R=0,643
LCL=0
34323028Tests performed with unequal sample sizes
32,5
31,0
29,5
Va
lue
s
Within
O v erall
StDev 0,276554C p 2,41C pk 1,67
WithinStDev 0,888862Pp 0,75Ppk 0,52C pm *
O v erall
Last 7 Subgroups Capability Plot
642
29,5
Sample
SpecsC pm *
The variation from charge to charge (between groups) has a strong effect on the capability. Cpk and Ppk values are different. In this case the capability
within the charge is much better than between the charges.
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 30/34
g g
Exercise 1
Analyze the ashes content with Minitab
LSL 28%----USL = 32%
CapabilityShort term Long term
CCpPp
StDev withinStDev within
CpkCpkPpk
StDev overall
Comment your results!
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 31/34
y
Exercise 2
Process parameter “total friction torque” (GESRM) at anProcess parameter total friction torque (GESRM) at an assembly line.
LSL = 1 65 Nm; USL = 3 5 NmLSL = 1,65 Nm; USL = 3,5 Nm
Background information:File:
Friction Torque MTW
Background information:
122 measurements (100%-inspection during the assembly process)Friction Torque.MTW during the assembly process)
Within one shop order
Analyze the process capability:y p p y- Short term capability?
- Long term capability?
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 32/34
g p y
Exercise 3
Parameter “diaphragm diameter” inspected at goods receivingParameter diaphragm diameter inspected at goods receiving
LSL 157,6 mm; USL = 158,5 mm
Background information :File:
Diaphragm diameter xls
Background information :
225 measurements recorded (Sampling inspection)Diaphragm diameter.xls inspection)
Charge information not available
Analyze the process capability:y p p y- Short term capability?
- Long term capability?
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 33/34
g p y
Important Questions in Respect to the Process Capability
Is the measurement system capable?
For a critical output variableFor a critical output variable
− The target value better?
A higher al e better− A higher value better
− A Lower value better?
The focus is on
− The process center?
− The process deviation?
− Or on both?
Is the output currently under statistical control?
Does the output change over time?p g
Are they results which are important for you?
− Where do we have priority?
Knorr-Bremse Group 12 BB W1 Process Capability 08, D. Szemkus/H. Winkler Page 34/34
Where do we have priority?