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Writing content for e- Writing content for e- Learning Learning Michael Gwyther Michael Gwyther

Writing Content for eLearning

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PowerPoint presentation for ACPET webinar. Blended Learning, Quizzes, Decision making trees, working with subject matter experts.

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Page 1: Writing Content for eLearning

Writing content for e-Learning Writing content for e-Learning

Michael GwytherMichael Gwyther

Page 2: Writing Content for eLearning

Michael Gwyther – yum studio

@mickgwyther

[email protected]

ResourcesResources

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Burning QuestionBurning Question

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My writing role…My writing role…

Page 5: Writing Content for eLearning

• Understanding Blended Learning

• Why writing for eLearning is not about writing a course manual

• Types of content and common templates available to developers

• Translating content ideas for Subject Matter experts

• Writing for engagement, interaction, discovery and problem based learning through case studies, scenario and narrative.

• Understanding Discussion forums

• Writing and managing effective and interactive forum activities for formative and summative assessment

TodayTodayss agenda agenda

Page 6: Writing Content for eLearning

• Screens• Characters • Context• Small chunks• Sentences not paragraphs• Humour• Visual parallel

TodayToday’’s takeawayss takeaways

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Understanding Blended Learning

Page 8: Writing Content for eLearning

Face to Face

Face to Face

Self Paced

Self Paced

Online Facilitated

Online Facilitated

Modes of DeliveryModes of Delivery

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Face to Face Self PacedOnline

Facilitated

Content

Activities

Assessment

Skills, Knowledge, Skills, Knowledge, Employability SkillsEmployability Skills

Page 10: Writing Content for eLearning

Face to Face Self PacedOnline

Facilitated

Content

Skills KnowledgeActivities

Assessment

Applying a blendApplying a blend

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Face to Face Self PacedOnline

Facilitated

Content-Assessment tasks-Checklists-PowerPoint's-Video

-Quiz-Scenario-Decision Making Tree-Video scripts-Audio-Content-Images

-Discussion forums-Webinar scripts

Activities

Assessment

WritingWriting

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Face to Face Self PacedOnline

Facilitated

ContentIndustry stories

Learner’s stories

Industry stories

Learner’s storiesActivities

Assessment

Skills, Knowledge, Skills, Knowledge, Employability SkillsEmployability Skills

Page 13: Writing Content for eLearning

Writing & blended learningWriting & blended learning

Includes a variety of literacies:

•For the page•For the screen•For video & audio•For instruction•For assessment

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• Evidence Capture

• Voice – Text – Video – Images

Content Trends – Mobile Content Trends – Mobile EvidenceEvidence

•Instructions to learners•Framework for evidence capture

•Instructions to learners•Framework for evidence capture

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• Knowledge retrieval

Content Trends - QuizContent Trends - Quiz

•Questions that map to required knowledge•Good distracters•Feedback•Contextual

•Questions that map to required knowledge•Good distracters•Feedback•Contextual

Page 16: Writing Content for eLearning

• Knowledge retrieval and application

• Problem Solving/Scenario/Case study

Content Trends – Content Trends – Decision Making TreesDecision Making Trees

•Characters•Narrative & Context•Choices & consequences

•Characters•Narrative & Context•Choices & consequences

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• Knowledge and Skills• Self Paced or Webinar

Content Trends - Content Trends - SimulationSimulation

•Games•Workplace contexts•Communication & processes

•Games•Workplace contexts•Communication & processes

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• Knowledge and Skills• Survey

Content Trends - Content Trends - QuestioningQuestioning

•Checklists•Learner instructions•Feedback sentences

•Checklists•Learner instructions•Feedback sentences

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• Knowledge and Skills• Application to workplace• Learner’s stories

Content Trends – Discussion Content Trends – Discussion & Social Learning& Social Learning

•Framing questions•Managing interactions•Weaving •Voice

•Framing questions•Managing interactions•Weaving •Voice

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• Develop a rubric with learners• Peer assess against rubric

Content Trends – Peer Content Trends – Peer Review Review

•Capture brainstorm•Map to competency•Peer marking guide

•Capture brainstorm•Map to competency•Peer marking guide

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• Film learners/third party/supervisor demonstrations

Content Trends – Content Trends – Demonstration becomes Demonstration becomes

contentcontent

•Visual framing•Audio•Editing video and audio

•Visual framing•Audio•Editing video and audio

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Why writing for eLearning is not about writing a course manual

Page 23: Writing Content for eLearning

Manuals structureManuals structure

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Multimedia structureMultimedia structure

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Types of content and common templates available to developers

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• Textbook or “Reference” style(job aids, online support or help)Static – Just in Time

• Courseware(Content & simple assessment)

• Workplace /Interactive(case study/scenario/decision making tree)Interactive

Types of content “context”Types of content “context”

Page 27: Writing Content for eLearning

Information

Demonstration

Case Study

Scenario

Decision Making Tree

Knowledge checking

Problem based Learning

Activity typesActivity types

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Compliance testing

Communication scenarios

Application of policy & procedure decision making trees

Course Content

Assessment tasks and associated guided readings/resources/multimedia

Self paced content examplesSelf paced content examples

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Content Creation methodsContent Creation methods

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Photo Credit: http://www.flickr.com/photos/42314813@N02/5527368292/http://creativecommons.org/licenses/by-nc/2.0/

Translating content ideas for Subject Matter experts

Page 31: Writing Content for eLearning

Immerse the team in your modelImmerse the team in your model

Not bloody elearning again!

Not bloody elearning again!

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• What information is best presented as on-screen text?

• How much is too much? Remember, learners typically only scan the on-screen text.

Onscreen TextOnscreen Text

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A course outline or storyboard will help you to organize both the course content and your thoughts on interactivity.

• Onscreen Text• Audio Scripting• Interactions/Quizzes• Graphics/Images• Video• References & Weblinks• Development Notes

StoryboardingStoryboarding

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Storyboarding exampleStoryboarding example

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Photo Credit: http://www.flickr.com/photos/7149027@N07/6066027411CC: http://creativecommons.org/licenses/by-nd/2.0/

Understanding MultimediaUnderstanding Multimedia

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Developing visual literacyDeveloping visual literacy

Page 37: Writing Content for eLearning

Writing for engagement, interaction, discovery and problem based learning through case studies, scenario and narrative

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Self paced content – Cathy Moore

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• Character• Show• Justify• Feedback

Self Paced ContentSelf Paced Content

Page 40: Writing Content for eLearning

Character

Setting

Disruption

Solving the disruption

Resolution

Worker

Workplace

Problem/Skill

Asking/Reading/PolicyCommunicationLearnt the skill

Stories – a narrative processStories – a narrative process

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Pull not Push Self Paced ContentSelf Paced Content

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Pull not Push Self Paced ContentSelf Paced Content

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Decision making treesSelf Paced ContentSelf Paced Content

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Draft a scenarioDraft a scenario

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• Character and narrative driven• Workplace context• Write in short sentences• Short collection of sentences better than

a paragraph

Tips for writing Self Paced ContentTips for writing Self Paced Content

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Quizzes

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Discussions Activities

• Tend to be knowledge retrieval• Align to required knowledge in work context• Make a sub set of questions reflecting workplace process• Mix up types

(MC, TorF, Matching, Short answer, cloze)• Ask less questions & focus on good distracters• Use images in your quizzes

Tips for writing QuizzesTips for writing Quizzes

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Understanding Discussion forums

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Discussions Activities DiscussionsDiscussions

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Discussion activities can be undertaken using a variety of methods: •Discussion forums•Social networks •Voice boards •Instant Messaging •Comments posted to wikis or blogs or LMS

Need to be mapped to Assessment if content driven!

DiscussionsDiscussions

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DiscussionsDiscussions

Page 59: Writing Content for eLearning

Did we answer your burning Did we answer your burning question?question?