Scaling eLearning Content Development Function

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As companies are racing to build more and more eLearning to cater to various training needs, the process of creating and managing eLearning content assets will become a nightmare if proper planning is not done. There are challenges associated with interaction with SMEs, LMS, authoring strategies, content types, user profiles, geographic spread and the devices that are being used to consume eLearning content. This presentation lists best practices that will help you scale your eLearning function.


  • 1. Scaling Learning Content Development Operations Srinivas Krishnaswamy 1525 McCarthy Blvd. #1000, Milpitas CA 95035 | Tel: (408) 674-7259

2. What are the challenges you are facing in scaling your content development function? A. Lack of manpower or bandwidth B. SMEs dont have time C. LMS D. Others (please specify) Your Take 3. Ground Realities By 2020: 36% jobs will require college education in the US McKinsey Global Institute The World at Work: Jobs, Pay, and skills for 3.5 Billion People, June 2012 4. The Big Picture Demand for new skills is skyrocketing 5. Big Trends Mobile Big Data Energy Security Internet of Things Regulations Security 6. Companies are Responding 7. Companies are Responding 8. Back in 2010 9. Silos and Fiefdoms Diverse Devices / Operating Systems / Browsers Independent L&D Teams with different Practices $ Increased Maintenance User Fatigue Reinventing the Wheel Increased Spend 10. Key Challenges Deployment Standards, Business Rules, User Management, Support LMS AUTHORING STRATEGY Tools, Templates, Media & Interactivity Elements, Maintenance Duration, Frequency, Urgency, Purpose, Context, ROI COURSE TYPES GEO USER DEVICES FEEDBACK SUBJECT MATTER EXPERTS Interaction, expectations, user generated content, communication 11. Focus on the Basics Task Analysis Learning Objectives Learning Strategies Training Gaps 12. Before You Start Creating Content 1 Establish Types of content 2 Define structure & Turnaround Time 3 Authoring strategy for all types 4 Create templates & checklists 13. Authoring Tools 14. Have you considered using LCMS? Volume of Courses Change Frequency Number of Departments, Geography Size of L&D Organization When should I use LCMS? 15. Authoring Tool Vs LCMS Authoring Tool LCMS Use cases Stand-alone Collaborative Authoring Specialized Catching-up Dev. Process No Comprehensive Mass Customization No Yes Implementation Easy Need strategy Cost Low High (relatively) 16. Typical SME Avatars Train your SMEs Standards & Templates Horses for Courses Videos & VILT Expectations Source: 17. Interaction with SMEs Train your SMEs Standards & Templates Expectations Horses for Courses Videos & VILT 18. Build Once & Deploy Everywhere Strategies 1 Support Legacy Browsers 2 Responsive & Adaptive Design 3 Smartphones are a world of their own 4 Create a Test Lab 19. Translating Online Content Process for translation Cultural issues Access to tools XML for custom content 20. Offline & Low Bandwidth 1 Offline mode for LMS 2 Secure USB and CD-ROMs 3 Low-bandwidth version of the course 4 Interactive PDFs, iBooks, Apps 21. Pit Stop What is your key takeaway from this webinar so far? (Please use your chat window) 22. Contact Srinivas Krishnaswamy 1525 McCarthy Blvd. #1000, Milpitas CA 95035 | Tel: (408) 674-7259 23. More from Sify May 05 07, Washington DC Visit Sify at booth 721 Blog on Enterprise Learning & Technology @pilgrimstweets June 24 26, San Diego CA Shailesh Joshi will be speaking on Mobile Augmented Reality for Performance Support.