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The CMO's Guide to Performance Marketing by SVP Marketing Peter Klein of MediaWhiz, which took place at Performance Marketing Insights NYC on March 12 2013.
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Peter KleinSenior Vice President, MediaWhiz
The CMO’s Guide to Performance Marketing
www.MediaWhiz.com
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Agenda
Performance Marketing Basics1
Benefits of Performance Marketing2
3 Potential Pitfalls
4 Five Steps for ROI Success
About Me
• Oversee media-buying practice• 15 years’ experience in performance
marketing
About My Company — MediaWhiz• Integrated digital media and performance
marketing agency• Part of Matomy Media Group• Services: Affiliate, Display, Search, Social,
Email• Top-5 Affiliate Network, mThink, 2013• Top-25 Digital Agency, Ad Age, 2012
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MARKETING BASICS
PE
RF
OR
MA
NC
E
Performance marketing is the smartest online advertising investment.
It’s no longer a “nice-to-have.” It’s a “must-have” for CMOs.
You win by delivering ROI.
What Is Performance Marketing?
www.MediaWhiz.com @MediaWhizInc
Performance MarketingMarketing techniques and campaigns by which the advertiser pays only for results
• Method of interactive advertising
• Includes Affiliate Marketing paid on “performance”
• Performance actions are a sale (Cost Per Sale) or a lead (Cost Per Lead)
• Advertisers
• Affiliates (Publishers)
• Affiliate Networks • Act as intermediary
between advertisers & publishers
www.MediaWhiz.com @MediaWhizInc
Affiliate MarketingMethod of marketing whereby publishers (affiliates) conduct marketing campaigns on behalf of an advertiser.
What Is Affiliate Marketing?
Points of Interest
•Affiliate Networks typically act as a bank, tracking system, client support, media planner, creative, and compliance team.
•Affiliates are entrepreneurs and assume the advertising/testing risk though paid only on a specified action.
•Advertisers pay on performance, while affiliates typically must arbitrage their media spend (CPM, CPC, CPO, etc.).
What Is Affiliate Marketing?
www.MediaWhiz.com @MediaWhizInc
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PERFORMANCEMARKETING
BE
NE
FIT
S O
F
$25 billion industry
Small Investments = Big Gains
$10,000 – $20,000 initial investment
Multiple Channel Reach
Speed to Market
Measureable Results
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PITFALLSP
OT
EN
TIA
L
What to Watch For
What to Watch For
… and why you need an experienced partner
•Placement transparency
•Brand integrity
•Compliance with media and government regulations
•Affiliate fraud potential
•Consumer experience
www.MediaWhiz.com @MediaWhizInc
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PERFORMANCEMARKETINGSUCCESS
FIV
E S
TE
PS
Step 1: Define the Goal
Define the Goal
www.MediaWhiz.com @MediaWhizInc
• Desired outcome is lead or sale
• 2 types of affiliate network:• Cost-per-Sale (CPS)• Cost-per-Lead (CPL/CPA)
• CPS networks charge percent of sale
• CPL/CPA networks generate leads at fixed price
Step 2: Choose the Right Affiliate Network
• Select one affiliate network to start
• Perform extensive due diligence
Choosing Your Affiliate Network
www.MediaWhiz.com @MediaWhizInc
Step 3: Plan the Media Mix
Media Planning
Share the following with affiliate network:• Desired media channels:
• Affiliate• Display• Social• Mobile• Email• SEO / SEM
• Budget• KPIs• Demographic• Geo-location info
www.MediaWhiz.com @MediaWhizInc
Step 4: Monitor the Campaign
Monitoring & Compliance
www.MediaWhiz.com @MediaWhizInc
Work doesn’t stop once the campaign launches
•Ensure budget is spent properly•Adherence to brand guidelines•Performance tracked against plan/KPIs •Use services like CPA Detective and Lashback
Step 5: Optimize
Optimizing Your Campaign
You get what you pay for
•ROI goals achieved by optimizing campaign sources
•Pay more for quality, profitable traffic to scale volume
•OR cut off unprofitable traffic sources
www.MediaWhiz.com @MediaWhizInc
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RESOURCESIN
DU
ST
RY
MediaWhiz Report
Download at: www.MediaWhiz.com/Insights
Additional Resources
www.MediaWhiz.com @MediaWhizInc
QUESTIONS?
Peter KleinSenior Vice PresidentMediaWhizP: 646-442-5512E: [email protected] Tw: @MediaWhizInc
Find out more at www.MediaWhiz.com Call us toll-free at 888.866.9449Follow us on Twitter: @MediaWhizIncBecome a fan at facebook.com/MediaWhizHoldingsLLC
Stay Connected
www.MediaWhiz.com @MediaWhizInc
…………........……. THANK YOU.