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Peter Klein Senior Vice President, MediaWhiz The CMO’s Guide to Performance Marketing www.MediaWhiz.com

The CMO's Guide to Performance Marketing

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The CMO's Guide to Performance Marketing by SVP Marketing Peter Klein of MediaWhiz, which took place at Performance Marketing Insights NYC on March 12 2013.

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Page 1: The CMO's Guide to Performance Marketing

Peter KleinSenior Vice President, MediaWhiz

The CMO’s Guide to Performance Marketing

www.MediaWhiz.com

Page 2: The CMO's Guide to Performance Marketing

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Agenda

Performance Marketing Basics1

Benefits of Performance Marketing2

3 Potential Pitfalls

4 Five Steps for ROI Success

Page 3: The CMO's Guide to Performance Marketing

About Me

• Oversee media-buying practice• 15 years’ experience in performance

marketing

About My Company — MediaWhiz• Integrated digital media and performance

marketing agency• Part of Matomy Media Group• Services: Affiliate, Display, Search, Social,

Email• Top-5 Affiliate Network, mThink, 2013• Top-25 Digital Agency, Ad Age, 2012

Page 4: The CMO's Guide to Performance Marketing

1. .

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MARKETING BASICS

PE

RF

OR

MA

NC

E

Page 5: The CMO's Guide to Performance Marketing

Performance marketing is the smartest online advertising investment.

It’s no longer a “nice-to-have.” It’s a “must-have” for CMOs.

Page 6: The CMO's Guide to Performance Marketing

You win by delivering ROI.

Page 7: The CMO's Guide to Performance Marketing

What Is Performance Marketing?

www.MediaWhiz.com @MediaWhizInc

Performance MarketingMarketing techniques and campaigns by which the advertiser pays only for results

• Method of interactive advertising

• Includes Affiliate Marketing paid on “performance”

• Performance actions are a sale (Cost Per Sale) or a lead (Cost Per Lead)

Page 8: The CMO's Guide to Performance Marketing

• Advertisers

• Affiliates (Publishers)

• Affiliate Networks • Act as intermediary

between advertisers & publishers

www.MediaWhiz.com @MediaWhizInc

Affiliate MarketingMethod of marketing whereby publishers (affiliates) conduct marketing campaigns on behalf of an advertiser.

What Is Affiliate Marketing?

Page 9: The CMO's Guide to Performance Marketing

Points of Interest

•Affiliate Networks typically act as a bank, tracking system, client support, media planner, creative, and compliance team.

•Affiliates are entrepreneurs and assume the advertising/testing risk though paid only on a specified action.

•Advertisers pay on performance, while affiliates typically must arbitrage their media spend (CPM, CPC, CPO, etc.).

What Is Affiliate Marketing?

www.MediaWhiz.com @MediaWhizInc

Page 10: The CMO's Guide to Performance Marketing

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PERFORMANCEMARKETING

BE

NE

FIT

S O

F

Page 11: The CMO's Guide to Performance Marketing

$25 billion industry

Page 12: The CMO's Guide to Performance Marketing

Small Investments = Big Gains

$10,000 – $20,000 initial investment

Page 13: The CMO's Guide to Performance Marketing

Multiple Channel Reach

Page 14: The CMO's Guide to Performance Marketing

Speed to Market

Page 15: The CMO's Guide to Performance Marketing

Measureable Results

Page 16: The CMO's Guide to Performance Marketing

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PITFALLSP

OT

EN

TIA

L

Page 17: The CMO's Guide to Performance Marketing

What to Watch For

Page 18: The CMO's Guide to Performance Marketing

What to Watch For

… and why you need an experienced partner

•Placement transparency

•Brand integrity

•Compliance with media and government regulations

•Affiliate fraud potential

•Consumer experience

www.MediaWhiz.com @MediaWhizInc

Page 19: The CMO's Guide to Performance Marketing

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PERFORMANCEMARKETINGSUCCESS

FIV

E S

TE

PS

Page 20: The CMO's Guide to Performance Marketing

Step 1: Define the Goal

Page 21: The CMO's Guide to Performance Marketing

Define the Goal

www.MediaWhiz.com @MediaWhizInc

• Desired outcome is lead or sale

• 2 types of affiliate network:• Cost-per-Sale (CPS)• Cost-per-Lead (CPL/CPA)

• CPS networks charge percent of sale

• CPL/CPA networks generate leads at fixed price

Page 22: The CMO's Guide to Performance Marketing

Step 2: Choose the Right Affiliate Network

Page 23: The CMO's Guide to Performance Marketing

• Select one affiliate network to start

• Perform extensive due diligence

Choosing Your Affiliate Network

www.MediaWhiz.com @MediaWhizInc

Page 24: The CMO's Guide to Performance Marketing

Step 3: Plan the Media Mix

Page 25: The CMO's Guide to Performance Marketing

Media Planning

Share the following with affiliate network:• Desired media channels:

• Affiliate• Display• Social• Mobile• Email• SEO / SEM

• Budget• KPIs• Demographic• Geo-location info

www.MediaWhiz.com @MediaWhizInc

Page 26: The CMO's Guide to Performance Marketing

Step 4: Monitor the Campaign

Page 27: The CMO's Guide to Performance Marketing

Monitoring & Compliance

www.MediaWhiz.com @MediaWhizInc

Work doesn’t stop once the campaign launches

•Ensure budget is spent properly•Adherence to brand guidelines•Performance tracked against plan/KPIs •Use services like CPA Detective and Lashback

Page 28: The CMO's Guide to Performance Marketing

Step 5: Optimize

Page 29: The CMO's Guide to Performance Marketing

Optimizing Your Campaign

You get what you pay for

•ROI goals achieved by optimizing campaign sources

•Pay more for quality, profitable traffic to scale volume

•OR cut off unprofitable traffic sources

www.MediaWhiz.com @MediaWhizInc

Page 30: The CMO's Guide to Performance Marketing

5. .

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RESOURCESIN

DU

ST

RY

Page 31: The CMO's Guide to Performance Marketing

MediaWhiz Report

Download at: www.MediaWhiz.com/Insights

Page 32: The CMO's Guide to Performance Marketing

Additional Resources

www.MediaWhiz.com @MediaWhizInc

Page 33: The CMO's Guide to Performance Marketing

QUESTIONS?

Page 34: The CMO's Guide to Performance Marketing

Peter KleinSenior Vice PresidentMediaWhizP: 646-442-5512E: [email protected] Tw: @MediaWhizInc

Find out more at www.MediaWhiz.com Call us toll-free at 888.866.9449Follow us on Twitter: @MediaWhizIncBecome a fan at facebook.com/MediaWhizHoldingsLLC

Stay Connected

www.MediaWhiz.com @MediaWhizInc

Page 35: The CMO's Guide to Performance Marketing

…………........……. THANK YOU.