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PROFESSIONAL GROWTH IN NONPROFITS WITH LIMITED OPPORTUNITIES
Specialty Webinar Series
April 21, 2015
2Topic Agenda
Item Time
(min)
Introduction (Louie Mosca) 2
The Professional Growth Challenge in Not-for-
Profits
10
Four New Ways to Enhance Professional
Growth
15
Q&A 5Norm Baillie-David, MBA
SVP Engagement - TalentMap
Louie Mosca
Director of Sales, Ontario
TalentMap
Agenda
TalentMap = Engagement Experts to Nonprofits
3
We provide online survey technology, award-winning project support and unparalleled survey expertise in the
nonprofit sector.
Measure Analyze Act
Sample Clients & Benchmark
• Copyright©2014, Talent Map. All rights reserved.
Professional Services Public Sector Healthcare Sector Private Sector Clients
Association / Not-for-Profit Sector
March 2013
The Professional Growth Challenge inNot-for-Profits
Engagement Matters to Nonprofit Success 6
Member Growth
Increase in Fundraising
Stakeholder Satisfaction
Productivity
Attendance
Volunteer Retention
Stronger Voice
1. Job or Task Engagement
2. Team Engagement
3. Organizational Engagement
Types of Engagement
7
1. Job or Task Engagement
2. Team Engagement
3. Organizational Engagement
• Many excel at #3 but struggle with #1.
• Few excel at both #1 and #3
• Unsuccessful nonprofits struggle with both (#1 and #3)
Types of Engagement in Nonprofits
8
Highest to Lowest Drivers of Engagement in Nonprofits
Survey Dimension (Impact on
Engagement)
Organizational Vision
5X
Professional Growth 3X
Innovation 2X
Teamwork 1X
Senior Leadership 1X
Immediate Management 1X
Work/Life Balance .50X
Compensation .50X
Member/Stakeholder Focus .25X
Work Environment .25X
Information and Communication
.25X
Performance Feedback .25X
9
18
11
21
22
30
5
22
23
21
25
29
10
61
67
59
53
41
85
0% 20% 40% 60% 80% 100%
Overall Professional Growth
Most of my work is challenging.
At work, I have the opportunity to do whatI do best every day.
I have continuous opportunities to learnand grow professionally.
My career aspirations can be achieved atthis organization.
I can make a positive impact at work.
% Frequency
Unfavourable Neutral Favourable +/- Previous
Year
+/- TM
Benchmark
Data is rounded to the nearest whole number
* Number indicates % Favourable score
-3 -8
-2 -7
0 -9
-6 -8
-6 -12
0 -3
Typical NFP Client Example: Professional Growth 10
How do we provide ample professional growth opportunities in a small, flat, and/or low growth organization(i.e. most nonprofits)?
The Challenge
11
Not like this!• Based on lifetime loyalty
paradigm – creates inflexibility – and it’s gone anyway
• Demand exceeds supply
• Rewards risk-avoidance, not innovative/visionary behaviour.
12
Four New Ways to Enhance Professional Growth
13
4 Ways to Improve Professional Growth (and increase engagement and retention)
14
Career Management
Career Management (vs. Performance Management)
15
Performance Management
Looks at the past…
Based on the employee’s current
position and skills
Focuses on Results & Competencies
Provides feedback - strengths and
weaknesses
Addresses problems/gaps and
identifies action plans for improvement
Involves 2-way dialogue (Manager –
Employee)
Career Management
Looks to the future…aspirational
Focuses on engaging employees with
their career goals for sustainable results
Focuses on the employee’s unique
strengths
Helps employees identify and realize
their career goals
Empowers the employee to find
solutions and answers to own his or her
career
Is a resource for collaboration and
progress
About understanding what the employee
means and his or her chosen career path
Creates a safe space for risk-taking
Source: Knightsbridge
Encourage Network Development
16
“Just as an individual’s power rises with the strength of his/her network, a company’s power rises with the strength of its employees’ networks”
The Start Up of You – Reid Hoffman, Ben Casnocha, Chris Yeh
CIIF thenIWE
Tours of Duty
17
• Recognizes the old paradigm no longer applies.
• A Clear Business Alliance: “Win-win”
• A Two to Five Year renewable “contract”, in which:
• The organization gets an engaged employee who strives to produce tangible achievements for the organization, who can be an important advocate and resource
• The employee takes a significant step towards life-time employability as opposed to employment – encouraged and supported by the organization
• The Tour can be renewed if both parties agree – a recipe for further motivation and engagement
• Proven to boost both recruiting and retention.
• The employer encourages career development – without promising lifetime career growth.
Build an (Open) Alumni Network
18
If after all that, what if they still leave?
1. Try to change his/her mind.
2. Congratulate him/her and welcome them to the company’s alumni network
3. The Goal is not retaining employees – it’s lifelong affiliation
Current Employee Benefits• Networking• Experience • Corporate memory
Alumni Benefits• Networking
• Maintain contacts and friendships
• References• On-going affiliation
strengthens personal brand/reputation
Organization Benefits• Recruit former
employees• Revenue through client
placement
Engage your Talented, Visionary Employees
19
• Never lose sight of the difference they need to feel their making
• Recognize the step-ladder career paradigm is dead
• Help the employee build long-term employability• Career management
• Networking
• Tours of Duty
• Alumni
• The engagement rewards outweigh the risk
Event Format Topic Date
2015 HRIA Annual Conference
Edmonton Getting Employees to Own Engagement April 23
TalentMap Webinar Live Webinar Employee Engagement: Maintaining Momentum – Part 1
Apr 30th 12:00pm EDT
Conference Board“Engagement 2015”
Calgary NEW Research: 10 Years On – What Do We Really Know?
May 25th
TalentMap Specialty Webinar
Live Webinar Employee Engagement: Maintaining Momentum – Part 2
May 28th 12:00pm EDT
TalentMap Monthly Webinar Series
Live Webinar with special guest
How Edmonton International Airport Improved Employee Engagement – from Survey to Implementation and Beyond
June 25th
12:00pm EDT
TalentMap Monthly Webinar Series
Live Webinar Engaging your Employees through a Compelling Organizational Vision
July 30th
12:00pm EDT
Upcoming TalentMap Learning Sessions
EMPLOYEE ENGAGEMENT IN NONPROFIT ORGANIZATIONS
Webinar February 26, 2015
[email protected]@talentmap.com
