Sue Sullivan

Utilizing these powers in annever ending battle for

truth & justice

Faster than a speedingoutreach trigger

Can leap anoperational barrier ina single bound

More powerful thanany data issueUp in the sky, look: It's a bird.

It's a plane. It's Super Sue

As the years passed atWellPoint.......... Sue found

herself with amazingsuper human powers

Super Human Powers

Part I: The Making of aLegend

Years at WellPoint

US Airways Miles WellPoint Re-Orgs

Hours in DiscoverySessions

3 50,0 0 0

18 1 0,0 0 0

35

Lesson 1If your project isn't

working out, don't worryyourself sick; there will benew priorities next year.

Never take on an ITproject. Never. Ever.

Read this one out loudand repeat.

When in Doubt, Just Ask Yourself:"What Would Sue Do?"

Lesson 2

Lesson 6Lesson 5Lesson 4

Lesson 3Lactation pads in vending

machines is an ideawhose time has come.

Enough said.

You can’t make asilk purse out of a

sow’s ear so it’s bestnot to even try.

To play the systemalways ask for morethan what is actually

needed.

If you have anyquestions, go askLarry. And good

luck with that.

Super Sue: ACM Influence

Lessons We LearnedSue has been an amazing partner these past years—her skill at spanningstrategy to detailed execution, including the inevitable issue managementalong the way, is incredible and has been instructive to me directly.

Through all the organization changes these past years, wherever we sit,whoever are our new colleagues, I always get really positive feedback reSue’s contributions and skills. I will miss her greatly!-- Sherry Dubester

exceptional partner

I met Sue on my 1st day 17 years ago.She has always been the person I go to when I’m in a crisis. She will:1) Tell me it couldn’t possibly be my fault, 2) Provide an example of how it could be much, much worse3) Find a way to spin it so it seems positive instead of negative,4) Make me laugh5) Give me the strength to go & tackle whatever lies ahead.

I proposed a summer plan where she can lounge at my pool & I willbring her frozen drinks in exchange for crisis management!--Darcy Riley

"Go - To" when there is a crisis

Stay Calm

Teamwork

Be Kind

Do it Right

Act II: Recommendations"The Next Chapter"

Ambassadorto

Switzerland

Own theClippers

Cruise LineClinicalDirector

Reality TVStar

Top Chef &Blogger

We will miss you

With my Kleenexnearby, I will miss

everything about Sue,from her always readysarcastic sum-ups of

situations, to hersteadfastness,

expertise and warmheart.

--Sherry Dubester

Dear Sue,You have been such anamazing boss here atWellPoint and I only wish wecould have spent more yearstogether. You are sopersonable, helpful, smart andfun. You were alwaysavailable to help me, nomatter how small orinsignificant my problem; youhave been a wonderfulresource. I wish you the bestin your future and please,keep in touch!!Anne Spencer

When I need inspiration,pragmatism, problemsolving, or quick wit todiffuse a tense situation, I’llchannel Sue sporting myWWSD? duct tape bracelet. If that doesn’t work, I’mhoping she’ll leave hercontact information anddole out advice seasidesipping margaritas. Sue, thank you for yourservice, partnership andfriendship. You will be sorelymissed.-- Lisa Fritz

Dear Sue,

I never worked closely withyou during most of youryears at Anthem, but wherewe know common people,the relationships were alwayswith utmost respect to yourknowledge and experienceand, most importantly, as aperson. I wish you the verybest with the new chapter inyour life!-- Pam Day

Best Wishes