ObservationTomasz Bąkowski is paying

attention

No sign letteringAutomatic door

opened too lateTo less shopping

carts

Insights

3d sign on the floor of entrance

Open door with warm air curtain

Better system to exchange shopping cart

Opportunities

Very crowdedNoisy, stressed

customersNo musicA bit dirty in

between tilesUncomfortable

waiting in lines

Insights

A bit dirtySlippery tiles on

the floorChemical smellAggressive

lightning

Insights

Play nice music to make people not so stressed in crowded environment, use warmer light

Put bigger tiles to avoid dirty spaces, use another chemical to clean

Use tickets with estimated time (customer can choose) of waiting in line and caunter you have to go

Opportunities

Because of crowded space with lots of merchandise - commercial signs not visible for normal customer

- put arrows "look up" to direct people to signs:)

Insights

Opened front door - blocked with bin

Big nice sign Beer commercial -I know what I can

get there;)

Insights

few customersbig spacewarm light exposing

merchandise radio musicsmells a bit drunk

peopleno shopping cart

Insights

Light up the sign above entrance

Remove bin to make entering more comfotable

Organize few shopping cart so customers could buy more

Use smell of some snacks typical for beer to make customers buy more of them

Opportunities

Anything else you can see on

pictures? Please share

Thank youTomasz Bąkowski