Lean-Insight.com

Lean Six Sigma Black Belt Training

Part 1Training Location: Bangalore / Bengaluru

Welcome

LET US DECIDE TOGETHER

Ways of Working (Team Rules)

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• All mobiles turned off or on silent• Take any urgent calls outside the classroom• Come to class prepared• Contribute: Learning is maximized with participation• Prompt: Be on time• Respect each other: Do not criticize and ridicule

others comments or questions• Lets discuss later: Use a parking lot to capture items

not covered in class• Have fun: Exercises and other activities are designed

for you to learn and enjoy the learning experience• Any others?

Team Introductions

Name Vertical Role Work Experience One Exciting thing done in life WHY DO YOU WANT TO ATTEND THIS

SESSION WHAT DO WANT TO TAKE AWAY

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Purpose

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• Learn/review goals and key principles of Lean and Six Sigma

• Be ready to lead improvement projects through the “DMAIC” process• Define• Measure• Analyze• Improve• Control

• Understand and be able to use improvement and team tools• Problem definition• Data gathering and analysis• Leadership and teamwork

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Six Sigma benefit for you

If you are Business School or College• In a recent survey, it was found

that 89% employer has preferred Six Sigma certified (Black Belt) candidates rather than just MBA

• Companies are increasingly making it mandatory to hire Green Belt/Black Belt for each department

If you are an Employer• Improve your sales, Revenue,

Profit & also provide quality and customer satisfaction

• Systematic approach to solve problem with statistical validation along with long term control plan

• Improve your creativity, Employee satisfaction, Productivity, Reduce cost, defects, delay, inefficiency, attrition, rejection, complaint & bad quality

If you are employee or student• Better Career- New Job

Opportunities, Progression in Current Job and recognition at work place

• Better skill set- Problem Solving, Data Analysis, Process Analysis, Creative Thinking & Process Improvement Skills

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What is Quality?

Customer come for business but stay for quality. Its very important to Bring quality in process & system to sustain any business in today’s Competitive world.I would say “Quality is meeting & exceeding customer requirement atMinimum cost”.Each Quality Guru define definition in their wayDeming: “Quality is defined from the customer’s

point of view as anything that enhances their satisfaction.”

Juran: “Fitness for use. Those product features which meet the needs of customers and thereby provide product satisfaction. Freedom from deficiencies.”

ASQC: “The totality of features and characteristics of a product or service that bear on its

ability to satisfy stated or implied needs.”

Quality

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Quality is need of business

Generally Checklist / Audit based Externally Validated Focus is on Adherence to

Documentation Examples: COPC, CMMI, ISO etc

Certification-Based Continuous-Improvement-Based Believes in striving for excellence as a

moving target Needs no external validation Documentation is just a part of the

outcome of an improvement initiative Examples: Six Sigma, Lean, BPR, TQM,

etc

Approaches to Quality

Quality

History of Six Sigma

1986: Motorola Starts Six Sigma Initiative. Bill Smith. The first team of professionals implementing Six Sigma in Motorola were Karate Belts, hence the term Black Belts, Green Belts.

2001: Motorola Saves $16 Billion cumulatively1995: Jack Welch Initiates Six Sigma at GE1998: Allied Signal Saves $0.5 Billion2000: GE Saves $2 Billion AnnuallyMotorola initiated Six Sigma for process improvement thereby reducing defects to negligible levels.

Motorola initiated the project when the company was not doing too well with Customer Satisfaction levels.

It was at GE that Six Sigma was used to improve the entire Business System

1998: Allied Signal Saves $0.5 Billion

2001: Motorola Saves $16

Billion cumulativel

y

2000: GE Saves $2

Billion Annually

P-Define

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Lean-Insight.com

If you are looking for Six Sigma (Black Belt) training in Bangalore along with certification visit: http://lean-insight.com/six-sigma-training-bangalore/