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Launching Your e-Learning Program: Six Secrets for Success with Skillsoft Jay Turner Director, Continuing Education and Training Georgia Public Library Service

Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

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You've become a Skillsoft client and want to introduce an impressive and effective e-learning program to your staff, but you are at a loss as to where to start. This presentation provides a snapshot of factors to consider before launching your program, challenges you to align your vision with Skillsoft's Learning Growth Model, and provides six simple secrets for engaging your employees with your new e-learning program.

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Page 1: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

Launching Your e-Learning Program:Six Secrets for Success with Skillsoft

Jay TurnerDirector, Continuing Education and TrainingGeorgia Public Library Service

Page 2: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft
Page 3: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

Budget cuts

Brain drain

TechnologyCompetence

Business Drivers

Page 4: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

Looking through the rearview mirror…

…we were a Stage 1 operation

• Initiating learning• Reducing expense• Expanding scale• Push, push, push

Page 5: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

Skillsoft Learning Growth Model® Outcomes by Stage

IndicatorsStage 1

Supplement Stage 2

TargetedStage 3

Strategic Stage 4

IntegratedStage 5

Optimized

Stage Goal Initiate Learning Manage Learning Align Learning Integrate Learning Enterprise-Wide Learning

Business Case for elearning

Reduce Expenses & Increase Scale

Enhance Savings & Remove

Redundancy

Align to Business Goals & Increase Business Impact

Increase Talent & Organizational

Agility

Broaden & Deepen Talent to Extended

Enterprise

Learning Culture

Learning is Operationally

Focused

Executive Support & New Learning

Strategies Emerge

Governance & Talent Management

Begins

Recognized as a‘Learning

Organization’

Learning Becomes Globally

Ubiquitous

Learning’s Role Contractor Consultant Key Player Architect C-level Role

Blended Design

Very Little Blending, Mostly Formal

Simple BlendsSocial & Mobile

Begins

Blending Scales to Balance Multiple

Modalities

Balanced Blends Become Routine

Sophisticated Blends Across All

Portfolios

Elearning Promotion

Traditional Awareness Marketing

Highlights & Success Stories

Portal Deep Linking Begins

Active Manager-Level Evangelism

Begins

Strong Learning Brand Equity

Attained

Learner Adoption

20%+Mostly ‘Push’

30%+‘Pull’ Increases

50%+ ‘Pull’ = ‘Push’

80%+ Increased ‘Pull’

90%+Mostly ‘Pull’

Learning Evaluation

Efficiency of elearning

Effectiveness of elearning

Business Impact of elearning

Targeted ROI Studies

Talent Management Analytics

Page 6: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

The Six Secrets

Page 7: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

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This is my Skillsoft program. There are many like it, but this one is mine. My Skillsoft program is my best friend. It is my life. I must master it as I master my life. My Skillsoft program, without me, is useless.

Secret 1

Page 8: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

8Prepare for launch (and actually take off).

Marketing

StructureTesting

Feedback

Marketing

Secret 2

Page 9: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

Mix up your marketing tactics.

I pity the fool that only markets by

email.

Secret 3

Page 10: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

We’re not moving your cheese…

… but it might taste a little different.

Familiar Contexts:

• Link assets to articles

• Provide a desktop icon

• Link Skillport to intranet

• Blend e-learning into classroom

• Take advantage of SSO

Secret 4

Page 11: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

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That’s amazing! You can do ALL

of that?!

Highlight the WOW features.

• Learning on the go

• Learning transcripts

• Goal management with My Plan

• DRM-free audio books and videos in Books 24x7

• Blended learning resources in Client Community

Secret 5

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Build champions by being a champion.

Secret 6

Page 13: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

• >40% active use

• LMS customizations

• Director-level buy in

• Brand recognition

Winning!

Page 14: Launching Your e-Learning Program: Six Secrets for Success with Skillsoft

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Jay Turner, Director of CE and [email protected]

404.235.7124@lawlesslbrarian