END-TO-END LANGUAGE & CONTENT SOLUTIONS

DELIVERED AROUND THE GLOBE

Knowledgeworks is one of the constituent companies of Valuepoint Group, a $50million IT/ITES conglomerate. Incorporated in 2001, Knowledgeworks today has grown to be the largest linguistic and content solution company in India. With over thousand clients across the globe, we provide solution in 60-plus languages. Our vast resource pool of native language experts, technology tools, in-house project management and competitive pricing structure makes us the most preferred partner with many clients across verticals.

Being rooted in India, our business model ensures unmatched quality and time management. Exclusive Project Management team, efficient Reporting tools, and invaluable 15 years across various verticals/domains, makes us raise above the competition.

INTERNATIONAL CERTIFICATIONS & ACCREDITATIONS STRINGENT STANDARDS OF QUALITY

ISO 9001: 2008 Certification for Quality Management

ISO 27001: 2013 Certification for Data Security

Adherence to these quality and security standards, and proven process management are key to our success

INTERNATIONAL STANDARD INFRASTRUCTUREINVALUABLE RESOURCE POOL OF EXPERTS

Being a sister concern of Valuepoint Systems, one of the leading IT infrastructure companies in India, it may not come as a surprise that our infrastructure is the most advanced

Highly secured wireless environment and advanced wired workstations

State-of-the-art Servers, Redundant backup & Fire-walled Networks

Advanced in-house voice recording and editing studio

Round-the-clock Power Backup System

Multiple Leased Line Connections, with Automatic Load Balancing and Failover Mode

Dedicated Department for Technology Assistance, Maintenance & Update

Sales Function to Order Processing to Project Management to final delivery is all managed by inbuilt secured ERP system

VALUEPOINT KNOWLEDGEWORKSBUILT ON A TRADITION OF KNOWLEDGE

REASONS GALOREFOR SUCCESSFUL PARTNERSHIPS

EXPERIENCE

We were found on the rich linguistic heritage of India

Proven record of being a stable economic unit, with the trust of many globally spread companies

Impressive list of Indian & Global companies as our esteemed clientele

Record of high client retain-ability

Huge resource pool of stringently evaluated internal & external experts across the globe

Expertise in multiple Domain/Vertical

Domain-driven with proven India delivery model

Invaluable collection of dictionaries and lists of glossaries compiled over a decade

Unmatched track record of 15 Years

ADAPTABILITY AND SECURITY

Adaptable to global processes, including handling time zone differences and ability to switch-over to 24/7 operations

Highly-secured, robust and scalable infrastructure

Flexible in our approach and highly adaptable

Adaptability to various CAT tools and different complex file formats

We are an ISO 27001:2013 Certified company for Data Security processes

PROCESSES AND DELIVERABLES

We are an ISO 9001:2008 Certified company for Quality Management

Highest commitment to ensure FTR (First Time Right) and OTD (On Time Delivery)

Processes audited by national and international standard bodies

Well-defined recruitment & training methodologies

Predefined processes for each step of our service offerings

Definite contingency plan and assurance of scalability and capacity building in short time

We have methodologies in delivering our services by utilising advanced knowledge base

Meticulous handling of processes to ensure highest quality of deliverables

Exclusive QAPED (Quality Assurance and Process Engineering Department) to monitor quality of internal and external resources

Tested BCP (Business Continuity Process)

In-house tool Development/Automation

CLIENT MANAGEMENT

Client management directly driven by the vertical specific client relationship manager & project management team

Dedicated and experienced internal project management team with handpicked SPOC deployment

COMPETITIVE PRICING STRUCTURE

Extremely competitive pricing structure, recurring advantage on overall cost by leveraging on TM (Translation Memory)

Why choose us as your partner for the language and content solutions? Reasons are not a few, but many

TYPES OF DOCUMENTS

Healthcare / Clinical Documents

Informed Consent Forms (ICF's), Case Report Forms (CRF's), Clinical Trial Protocols, Patient Diaries, Clinical Trial Reports, Dossiers, Regulatory documents, Marketing Collaterals (Brochures/ Presentations, Flyers, Pamphlets, Patient Education Material etc), Pack Inserts, Labels, IFU’s, Summary of Product Characteristics, User Guide/Manuals, Online Help, Software strings, etc.

Software-related Content

Website Localisation, Web Pages, Online Help (PDF & HTML format files), Help files (Online/Printed), Software Components (Dialog boxes, Menus, Strings), Screens/Hot keys, Manuals (Body Text, Index, Markers, Callout Text, Screen Captures), Collateral Material (Quick Reference Cards, Packaging CD Labels, Promotional Materials, Registration Cards, etc.

Technical Documents

User Guide/Manual, RFP/RFI, Installation Instructions, Brochures, Product Specifications, Documents related to Computing and Electronics (Software & Hardware), Internet, Machinery Instruction Manuals, White Papers, etc.

e-Learning

All types of Learning/ Training content including K-12, Corporate Learning (CBT, ILT, WBT courses), User Guide, Story Board, Audio Scripts, OST, etc.

Business / Financial Documents

Business Plans, Company Profiles, Product Catalogues, Business Correspondence, Letter of Intent & Introduction, Marketing Collaterals, Tender Documents, Annual Reports, Financial Reports, Sales Reports, Media Reports, Training Materials, Price Lists, Invoices, Bills & Receipts, etc.

Scientific Documents

Patents & Standards, Research Papers, Formulations, Drawings, Manuals, Journal Articles & Reports, RFP/RFI, Literary/Academic & Generic Documents, Academic Papers, Essays, Novels, Text & Fiction Books, Subtitling of Movies, Labels, Stickers, etc.

Legal Documents

Laws, Regulations & Legal Notice, Contracts, Agreements, Lease, Certificates, Copyrights, Insurance Policies, Visa/Immigration Documents, etc.

A WIDE RANGE OF SOLUTIONSCOVERING ALL YOUR LINGUISTIC & CONTENT NEEDS

LINGUISTIC SOLUTIONS

Translation Translation of content/documents from various domains and multiple file formats.

Localisation of Products, Applications & Websites

Localisation of Software tools, Consumer products, Websites, Software Applications ( UI strings and documentation), related Help Files, and other content to suit a specific locale, etc.

Localisation Testing for Products , Applications & Websites

User Interface & Linguistic check for a localised product by language experts. Providing language resources for Linguistic Test, Graphical User Interface Test, Basic Functionality Test & Acceptance Test, etc.

Multilingual Voice-over Recording & Integration

Providing narration to e-Learning Modules, Corporate Presentations or Corporate Films, etc.

Multimedia Services

Video Development (2D/3D/Info graphics based), Audio/Video integration, BGM, Professional Video Shoot, Video Editing,VFX, Animation, Motion Graphics, Scoring, Creation of Title Theme Song/Score for Branding, etc.

Voice Transcription

Transcribing Audio Recordings to Text

Subtitling, Dubbing and Lip-sync

Multilingual Subtitling, Dubbing, Lip-Sync Services for Movies, Documentaries, Animations, Gaming Platforms, etc.

Interpretation of Languages

On-site Interpretation, Conference Interpretation & Telephonic Interpretation.

Linguistic Staffing

Providing long-term or short-term linguistic resource to address specific project needs related to all languages.

Language Training

Cross-cultural training on select languages.

E-LEARNING, CONTENT DEVELOPMENT

Instructor-led Training (ILT) Material, Web Based Training (WBT) Course Ware, Scenario, Simulation and Game-based Learning, Rapid learning methodologies, K-12 Content Development, Corporate Training, Digitisation, Video Development (2D / 3D / Info graphics based), etc.

TECHNICAL WRITING & DOCUMENTATION

User and Technical Documentation, User Manuals, Online Help, Installation Manuals, Administration guides, Quick Start Guides, Technical References, API References, Case Studies, White papers, Brochures, Website Content, Presentations, Training Material, Student Guides, Instructor Guides, etc.

INTEGRATED DIGITAL MARKETING

SEM (Search Engine Marketing), SEO (Search Engine Optimization), SMM (Social Media Marketing), ORM (Online Reputation Management), Online Media Planning & Buying, Email marketing, Website Development, Mobile Applications Development, Digital Marketing Strategy, etc.

In all Indian, Asian, European and African Languages with customisation according to your requirements.

YOU CAN EASILY COMMUNICATE TO THE WORLD WE SUPPORT 60-plus LANGUAGES

Knowledgeworks provides end-to-end linguistic services in all Indian, Asian, European and African Languages. Following are the categorized list of languages(partial):

SOUTH ASIAN (INDIAN)

Kannada Tamil Telugu

Malayalam Marathi Gujarati

Hindi Assamese Oriya (Odia)

Urdu (Indian) Bengali Bodo

Kashmiri Nepali Sylheti

Sanskrit Punjabi Konkani

FAR-EASTERN

Chinese (Simplified) Chinese (Traditional)

Japanese Korean

SOUTHWEST ASIAN

Arabic Dari Hebrew

Kurdish Pashto Persian

AMERICAS

LA Spanish BR Portuguese

EUROPEAN

French German Spanish (Castilian)

Flemish Italian Russian

Polish Portuguese Czech

Dutch Estonian Hungarian

Latvian Lithuanian Slovakian

Ukrainian Bulgarian Catalan

Greek Romanian

SOUTHEAST ASIAN

Indonesian Malay Thai

Sinhalese Burmese Tagalog

Tibetan Vietnamese

NORDIC

Danish Finnish Norwegian

Swedish

CENTRAL & NORTH ASIAN

Turkish

AFRICANFor details please contact us

MULTIPLE INDUSTRY KNOWLEDGE IN ALMOST ALL MAJOR VERTICALS

Knowledgeworks has been in business for over 15 years and has acquired an extensive experience and loyal customersacross the globe. Below is a partial list of industries/verticals we have expertise and experience in providing solutions.

EDUCATION

e-Learning

K-12/Higher Education

Corporate Training

Learning and Development

HEALTHCARE

Clinical Research Organizations (CRO)

Pharmaceuticals

Medical Device Manufacturers

Consulting Firms

TECHNOLOGY

Software Application/Product Development

IT Hardware Manufacturers

Mobile and Telecom

Other IT/ITES Companies

IT Consulting & Solutions

Big Data Analytics

MANUFACTURING

Equipment Manufacturers

Engineering Services

Power & Energy

Automotive

Chemical Industry

Aerospace & Defence

Consumer Goods (FMCG)

MEDIA, ENTERTAINMENT

Gaming

Media Houses

Animation

Films & Television

Music & Radio

OTHER VERTICALS

Banking, Finance & Insurance (BFSI)

Market Research Organizations (MRO)

Hospitality, Travel & Tourism

e-Commerce

Oil & Gas

Religion

NGO

Government and Public Sector

Valuepoint GroupThe $50 Million Conglomerate

VALUE POINT SYSTEMSTrusted Global IT Systems Integrator & Consulting Enterprise

VALUEPOINT TECHSOLKeeping Enterprise Information Safe, & Secure & Always Available

VALUEPOINT KNOWLEDGEWORKSLanguage Gateway Of The World, Creating Connected Communities

SOURCEHUB INDIAFortune 500 Preferred Partner For Document And Data Management Services

TECHNOBIND SOLUTIONSSpecialist Distributor Of Emerging And Niche Technologies & Services

REDFILE GLOBALDisruptive Visual Auto Classification Technology And Information Governance

THOUGHTNET TECHNOLOGIESPlatform for Educational Institutions And Student Life Cycle Management.

EDECOSYSMarket Place For Building A Holistic Education Ecosystem

TUTORPOD LEARNINGPioneering Competitive And Cognitive Learning In Rural India

Value Knowledgeworks Pvt. Ltd.point 2, 4th cross, Ex-Servicemen Colony, BanaswadiBengaluru 5600 43, INDIAP: +91 80 3075 2000 F: +91 80 3075 2001 E: info@knowledgew.com

BELGIUMMYSORE SINGAPORE | |

www.knowledgew.comwww.valuepointgroup.com