Insights Into the Skills System | Learning Insights Live

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AN INSIGHT INTO THE SKILLS SYSTEM

Liz Deakin & Edwina McQueen

Date: 27/02/2014

© City & Guilds Kineo. All rights reserved 2

AGENDA

The Skills System 2

What employer say 3

Opportunities for eLearning 6

Questions 10

Discussion 18

3© City & Guilds Kineo. All rights reserved

The Skills System....How it was

How it is now

How it is likely to be

Skills Insights February 2014


How the education system can support skills development for employers and individuals

Education at all levels needs technology that is designed for learning, teaching and assessment.

Assessment needs to provide:

• useful information to employers about quality and consistency;

• useful diagnostic feedback to individuals about their learning;

• a solid basis for transferable skills to aid progression.



The Government Skills System

• Labour Government• Level 2 entitlement• NVQs• Adults• Existing workforce• Train to Gain• Huge amounts of

public money• Sector Skills

Councils (SSC)• National Skills

Academies• Skills Pledge

• Coalition Government• Apprenticeships• Traineeships• Young People and the

Unemployed• Level 3 and above• Reducing Public

Investment • Focus on employers at the

heart of the skills system

• Employers define Standards and Assessment

• Funding direct to Employers• Apprenticeships at Level 3

and above• New to Role and

Progression• Longer Programmes with

extended off the job training• GCSEs in Maths and

English• Reducing/removal of

SSCs?

2 How it is now? 3 How it is likely to be?1 How it was?



Government agenda is all about employers....

RELEVANCEFIT FOR PURPOSE

QUALITY

RIGOUR

TRANSFERABILITY

RECOGNITION



Skills Landscape – Key Organisation and Roles

EFA SFA NAS NES

schools and FE colleges private training providers higher education

other govt

Employers

fundingallocation

regulation

teaching

userslearners

OFSTED OFQUAL

14-19 DfE19+ BISpolicy

standardsdevelopment

UKCES SSCs

C&G Other AOs

C&G

Colleges

teacher training& support

ETFTeaching Schools

C&G

SQA DFE CCEA

HEFC

qualifications and assessment

employers



Current Government Initiatives

Existing workforceEmployer involvement Increased Private investment Focus on flexibility New design principles for qualifications Mandatory reporting on progression More use of technology Employer input through industrial partnerships

2 ApprenticeshipsRichard

3 Employer OwnershipWhitehead

Technology Technology Technology

Trailblazer

Knowledge & Standards writing

Development of assessment strategies

Industry Partnership Boards

Subject Sector Experts

A focus on work preparation training.

English and maths, are seen as crucial employability skills.

A high quality work placement to develop workplace skills.

Employers can specify what they require from a traineeship and use it is an induction/on-boarding tool

1 TraineeshipsRichard


What employerssay.....



Employer Investment

What they spend .....• £21.6bn on training....• 81% plan to maintain or increase investment in training

What on......• 85% of on job specific training• 74% on compliance training• 58% on induction training

What they want.....• 67% want more cost effective routes• 58% want vocational qualifications to be more business relevant * Data source UKCES and CBI



Employer return on investment.....

10,500 learners in 3 months

95.8% positive feedback

Cost saving of £2.7M

,

£600,000 saved in year one

2,700 Productive hours released to the firm

4.5 hours of time (not including travel time) saved per learner on average

Improving customer service by 22%

£500k of delivery saved in first year

6% improvement in like-for-like sales M&S




Apprentice performance improved by 142%. Based on revenue per employee this is worth £46,800 per annum

Apprenticeship retention rates are higher than for other drivers

Robert Wiseman Dairies

88% of employees report more job satisfaction

Over 30% of apprentices progressed to key positions

Reduced staff turnover

Genuinely improved the learning outcome

Over £5m in savings

45,000 achieved nationally recognised qualifications

Reported a 10% growth in sales




Sales and revenue per Apprentice has almost doubled

An increased value of approximately £30,000 per annum per Apprentice

Apprentice performance improved in all areas by an average of 46%Customer Satisfaction ratings for Apprentices improved by more than 10%

Dollond and Aitchison (now Boots Optician)

In the Travel Advisor role Apprentices were found to be 8% more productive than colleagues

In the 16-18 age group former Apprentices outperform colleagues by 26%

In the 19-24 age group former Apprentices outperform colleagues by 12%


Opportunities for eLearningTo demonstrate evidence of consistency, competency and capability



What employers want....

CONSISTENCY

COMPETENCY

CAPABILITY

STANDARDISATION

TO DO THE JOB

TO A STANDARD

Committed People

Cleanliness

Service

Quality

CustomerVisits Sales Profits

Employee Engagement Customer Loyalty Business Growth

Confidence

Competence

Commitment77% 91%2004 2013

Competence86% 96%2004 2013

Confidence68% 87%2004 2013

McDonalds – The Value of Learning to the Business Example



Bringing together eLearning and Qualification

ELEARNING

ASSESSMENT

LEARNING PLATFORMS

BLENDED PROGRAMMES

QUALITY & POLICY

QUALIFICATIONS & ACCREDITATION



Innovation in technology....

Delivering learning & assessment through multiple devices.



City & Guilds Recognition......

Quality Mark

Endorsement of learning material

Accreditation of learning outcome

Organisational Quality Mark for a Learning Organisation

......Which could be used as part of an eLearning programme

Qualification

Qualifications, Traineeships and Apprenticeships



This is what we are doing to bring education system closer to skills development for the employer and the individual (MQS)

Digital delivery and management of

qualifications

Blended programme design

and creation

Functional skills Learning

resources and delivery

Integrated qualifications platform

powered by Totara

Awarding organisationapproved and

quality assured

Consultancy and training for the

team

Robust assessment mapped to

qualification

Analytics and MIto inform strategy

and funding



Thank you