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* Intro to Highland Mobile Customer Service New Hire 1

Assignment objective presentation

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This is an assignment for IX510 week 4. Objective training PowerPoint.

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2. *2 3. Given the current service standard ofexcellence, all customer serviceagents will respond to customerswhile receiving zero complaints. *3 4. In groups of 4, create whatyou feel is the true definition of phone etiquette. Giveexamples, at least 5.*4 5. itchnflectionourtesyonenderstandabilityatenunciation5 6. So how close wereyou?*6 7. *7 8. *8 9. Weebly, Inc. (2012). My Sites. Retrieved from Weebly Web Creation Made Easy: http://www.weebly.com/weebly/userHome .php * 9