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Interview Analysis Robert Ryder LIS 630

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  • 1. Interview AnalysisRobert RyderLIS 630

2. Western Carolina University 9,500 students Located 50 miles southwest of Asheville, NC Hunter Library is largest library in western North Carolina 3. Hardware and Software Library is on centralized campus network Has seven servers, one hosted on campus 50+ public PCs maintained by library tech staff Staff of four including the head of library technologyservices They manage the library catalog, integrated librarysystem, and other library software 4. Hardware and Software Uses Iliad for interlibrary loan and content DM platform Uses Sierra as its integrated library system Running Drupal experimentally Data server with 18 terabytes of space for digital archives 5. Technology Funding Library receives no dedicated library funding Shares funds from equipment budget Lack of funding leads to issues on PCs More troubleshooting required by staff 6. Outside Funding Library often seeks funding through grants Digital library office run mainly through grants Update of instruction lab funded through a grant 7. Technological Needs Assessment Perform LibQual survey every two years More assessment needed to determine needs 8. Computer Literacy Library does not teach computer skills Focuses on teaching research skills Instructs students on use of electronic indexes anddatabases Helps in understanding the nature of quality researchmaterials 9. E-books The library has thousands of e-books available Loans Kindles It is unclear to what degree students are takingadvantage of e-book availability 10. Technological Competencies With heavy dependence on technology, techcompetencies are vital Technology as a tool and not an end in itself Additional training needed Increasing distance between library and general IT staff 11. Staying Current Uses Google Reader as an RSS aggregator Includes EduCause, Inside Higher Ed, and otherpublications Staff uses webinars Reads professional journals and blogs Use email listservs Use of listservs, RSS feeds, and blogs confirm WebJunctionresults 12. Projects Working to catch up in the area of digitization Working with other campus entities to start digitizationprograms Starting a data management program to keep theuniversity up to date with changes in requirements ofgrant requests 13. Conclusion Funding issues are significant Uses grants to try to meet funding needs Technology managers must work to remain up to date ina rapidly developing field