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Growing Sales During Difficult Times Brother, Can You Spare A Purchase Order? AAUP June, 2010

AAUP Growing Sales Slides

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From shrinking library budgets to consolidation of key accounts to the loss of retail space, the last year has been a struggle for many university presses. What tangible steps we should consider to minimize sales short falls? How do we improve our profitability as we look for new opportunities to increase demand for our books? This panel will consider how a university press can respond to changing markets by taking practical steps to improve sales from re–evaluating budgeting processes to changing production workflow to refocusing editorial programs. With more sales data available than ever before, how can we use information on emerging sales trends, pricing issues, and market shifts in the scholarly and university press field to improve our own sales? Even for presses weathering this unprecedented storm, this panel offers tangible suggestions for publishers of all sizes to further strengthen our bottom lines.Chair: Melissanne Scheld: Associate Director Sales & Marketing, CambridgePanelists: Fred Nachbaur, Director, Fordham; Lenny Allen, Director of Wholesaler & Pharmaceutical Sales, Oxford; Dan Kervick, Publisher Alley Reporting & Training Manager, Baker & Taylor

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Page 1: AAUP Growing Sales Slides

Growing Sales During

Difficult Times

Brother, Can You Spare A Purchase Order?

AAUP

June, 2010

Page 2: AAUP Growing Sales Slides

AAUP Sales Through Q3 FY10

+3% over YTD F09 actual

+2.8% over budget

Returns down 2%

18.5% to 16.7% of sales

66 presses reporting

According to AAUP stats posted 4-14-2010

Page 3: AAUP Growing Sales Slides

MELISSANNE SCHELDCambridge University Press

DAN KERVICHYankee Book Peddlar

FRED NACHBAURFordham University Press

LENNY ALLENOxford University Press

Page 4: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

University Press Publication Year

UP Publications by Month 2007

0200400

600800

10001200

14001600

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

UP Publications by Month 2009

0

500

1000

1500

2000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Page 5: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Quarterly Sales Trends

Total Dollar Sales

$10,000,000$11,000,000$12,000,000$13,000,000$14,000,000$15,000,000$16,000,000$17,000,000$18,000,000

1st

Qtr

200

7

2nd

Qtr

200

7

3rd

Qtr

200

7

4th

Qtr

200

7

1st

Qtr

200

8

2nd

Qtr

200

8

3rd

Qtr

200

8

4th

Qtr

200

8

1st

Qtr

200

9

2nd

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200

9

3rd

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200

9

4th

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9

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Quarters

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Page 6: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Quarterly Sales Trends

Academic Dollar Sales

$4,000,000$5,000,000$6,000,000$7,000,000$8,000,000$9,000,000

$10,000,000$11,000,000

1st

Qtr

200

7

2nd

Qtr

200

7

3rd

Qtr

200

7

4th

Qtr

200

7

1st

Qtr

200

8

2nd

Qtr

200

8

3rd

Qtr

200

8

4th

Qtr

200

8

1st

Qtr

200

9

2nd

Qtr

200

9

3rd

Qtr

200

9

4th

Qtr

200

9

1st

Qtr

201

0

Quarters

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oll

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ales

Page 7: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Relative UP Sales Share by Category, 2009

Subject Prefix

Total Unit Sales

Total Unit Sales %

Total Dollar Sales

Total Dollar Sales %

Academic Unit Sales

Academic Unit Sales %

Academic Dollar Sales

Academic Dollar Sales %

HIS 259,438 18.4% $10,387,368 17.1% 130,554 17.8% $6,057,156 16.8%

SOC 171,773 12.2% $6,594,830 10.9% 102,503 14.0% $4,295,181 11.9%

LIT 101,936 7.2% $5,209,043 8.6% 71,159 9.7% $3,907,650 10.9%

POL 130,308 9.2% $5,412,516 8.9% 76,176 10.4% $3,506,788 9.7%

SCI 83,973 6.0% $4,054,886 6.7% 39,734 5.4% $2,313,014 6.4%

PHI 66,332 4.7% $2,999,553 4.9% 39,357 5.4% $2,042,774 5.7%

LAW 41,237 2.9% $2,969,477 4.9% 26,254 3.6% $2,020,418 5.6%

REL 65,427 4.6% $2,779,445 4.6% 36,343 5.0% $1,777,874 4.9%

BUS 84,695 6.0% $3,215,886 5.3% 29,201 4.0% $1,420,001 3.9%

ART 49,154 3.5% $2,386,510 3.9% 26,932 3.7% $1,377,330 3.8%

MED 49,232 3.5% $2,603,998 4.3% 17,505 2.4% $924,138 2.6%

BIO 78,361 5.6% $2,430,601 4.0% 23,922 3.3% $859,080 2.4%

MUS 35,074 2.5% $1,481,122 2.4% 17,896 2.4% $852,517 2.4%

PER 32,896 2.3% $1,305,143 2.2% 18,855 2.6% $827,901 2.3%

PSY 29,722 2.1% $1,298,733 2.1% 14,754 2.0% $769,632 2.1%

LAN 24,492 1.7% $1,223,658 2.0% 13,544 1.8% $763,036 2.1%

LCO 19,853 1.4% $986,625 1.6% 11,076 1.5% $665,755 1.8%

EDU 31,662 2.2% $1,072,315 1.8% 17,679 2.4% $652,394 1.8%

TEC 14,666 1.0% $838,213 1.4% 7,946 1.1% $491,676 1.4%

NAT 39,618 2.8% $1,361,480 2.2% 11,943 1.6% $472,246 1.3%

Based on 2009 Sales

Page 8: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Quarterly Sales Trends

Internet Dollar Sales

$1,000,000$1,200,000$1,400,000$1,600,000$1,800,000$2,000,000$2,200,000$2,400,000

1st

Qtr

200

7

2nd

Qtr

200

7

3rd

Qtr

200

7

4th

Qtr

200

7

1st

Qtr

200

8

2nd

Qtr

200

8

3rd

Qtr

200

8

4th

Qtr

200

8

1st

Qtr

200

9

2nd

Qtr

200

9

3rd

Qtr

200

9

4th

Qtr

200

9

1st

Qtr

201

0

Quarters

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oll

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ales

Page 9: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Quarterly Sales Trends

Chain Dollar Sales

$0$100,000$200,000$300,000$400,000$500,000$600,000$700,000$800,000

1st

Qtr

200

7

2nd

Qtr

200

7

3rd

Qtr

200

7

4th

Qtr

200

7

1st

Qtr

200

8

2nd

Qtr

200

8

3rd

Qtr

200

8

4th

Qtr

200

8

1st

Qtr

200

9

2nd

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9

3rd

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9

4th

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200

9

1st

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201

0

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Page 10: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Quarterly Sales Trends

Total Int'l Dollar Sales

$1,000,000$1,200,000$1,400,000$1,600,000$1,800,000$2,000,000$2,200,000$2,400,000

1st

Qtr

200

7

2nd

Qtr

200

7

3rd

Qtr

200

7

4th

Qtr

200

7

1st

Qtr

200

8

2nd

Qtr

200

8

3rd

Qtr

200

8

4th

Qtr

200

8

1st

Qtr

200

9

2nd

Qtr

200

9

3rd

Qtr

200

9

4th

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201

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Page 11: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Academic Unit Sales

0

20

40

60

80

100

120

140

160

180

$1

5

$2

0

$2

5

$3

0

$3

5

$4

0

$4

5

$5

0

$5

5

$6

0

$6

5

$7

0

$7

5

$8

0

$8

5

$9

0

$9

5

$1

00

$1

05

$1

10

$1

15

$1

20

$1

25

$1

30

$1

35

$1

40

$1

50

$1

55

$1

70

$1

75

$2

15

University Press Advanced Academic Cloth Philosophy 9/2007- 8/2009

Page 12: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Academic Dollar Sales

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$1

5

$2

0

$2

5

$3

0

$3

5

$4

0

$4

5

$5

0

$5

5

$6

0

$6

5

$7

0

$7

5

$8

0

$8

5

$9

0

$9

5

$1

00

$1

05

$1

10

$1

15

$1

20

$1

25

$1

30

$1

35

$1

40

$1

50

$1

55

$1

70

$1

75

$2

15

University Press Advanced Academic Cloth Philosophy 9/2007- 8/2009

Page 13: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Academic Unit Sales

0

20

40

60

80

100

120

140

$20

$30

$35

$40

$45

$50

$55

$60

$65

$70

$75

$80

$85

$90

$95

$100

$105

$110

$115

$120

$125

$130

$135

$140

$145

$150

$155

$160

$165

$170

$175

$180

$185

$190

$195

$200

$205

$210

$215

$220

$225

$230

$240

$250

$260

$265

$270

$280

$295

All Presses Press Advanced Academic Cloth Math 9/2007- 8/2009

Page 14: AAUP Growing Sales Slides

AAUP Annual Meeting 2010_______________________

Salt Lake City

Academic Dollar Sales

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$20

$30

$35

$40

$45

$50

$55

$60

$65

$70

$75

$80

$85

$90

$95

$100

$105

$110

$115

$120

$125

$130

$135

$140

$145

$150

$155

$160

$165

$170

$175

$180

$185

$190

$195

$200

$205

$210

$215

$220

$225

$230

$240

$250

$260

$265

$270

$280

$295

All Presses Press Advanced Academic Cloth Math 9/2007- 8/2009

Page 15: AAUP Growing Sales Slides

Series Evaluations

•Series questionnaire for acquiring editor at the press

•Series questionnaire for series editor(s)

•Financial report of series

•Discussion at board meeting

•Review by outside scholars

•Decision made

Page 16: AAUP Growing Sales Slides

University Mission

•Talk to scholars on your campus

•Meet with department heads, chairs and directors

•Take the lead

•Raise the profile of the press

Page 17: AAUP Growing Sales Slides

Establish an Imprint for Regional Books

•Differentiate from academic monograph and edited

collections

•Brand and market the books to a general interest

audience

•New and reprints of regional books

•Same vetting process

•Much more accessible and warrant a trade imprimatur

Page 18: AAUP Growing Sales Slides

Budgeting

•Critical to create title budgets

•Proposal stage, seasonal launch stage, print stage

•Small print runs

•Title by title sales projections

Page 19: AAUP Growing Sales Slides

Creative Models

•Digital printing versus sheet fed

•Born POD/Digital

•Hardcover only for specialized monographs

•Price increases

•Different paper stock

Page 20: AAUP Growing Sales Slides

XML Workflow

•Front-end workflow is optimal

•Most neutral file

•Build infrastructure

•Little return on investment yet in first year

•Cut print advertising and direct mail

Page 21: AAUP Growing Sales Slides

Emarketing

•Online seasonal catalog

•Press blog -- FordhamImPRESSions.com

•Revamp website to be more dynamic and current

•Send eblasts for every new book published

•Themed campaigns

•Electronic course adoption campaigns

•Social Networking – Facebook, Twitter

Page 22: AAUP Growing Sales Slides

Sales in a Cold Climate

Lenny AllenOxford University PressJune 18, 2010

Page 23: AAUP Growing Sales Slides

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Account Review

Review your account base regularly

Mine your existing database or prospect for new

accounts?

Analyze profitability and minimize time wasters

Page 24: AAUP Growing Sales Slides

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Account Management

Use the tools that accounts make available

Ensure your buyer has the right information

Don’t be afraid to second guess your buyers

Page 25: AAUP Growing Sales Slides

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Focus on Adoption College enrollment rates are at an historical high, with 70% of the members of the high school graduating class of 2009 being enrolled in college by October 20091

1. Rampell, Catherine. “College Enrollment Rate at Record High.” The New York Times Economix Blog, April 28, 2010, Business section, online.

Page 26: AAUP Growing Sales Slides

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Think Like an Editor…

…Or a marketer,

But avoid thinking like a salesperson.