*485postmortem

http://news.msu.edu/story/7393/&topic_id=5

• Adam Dutke

• Tori Zimmerman

• Amanda Kurtz

• Melissa Crossman

• Rachel Traurig

• Colleen Berendt

• Andrew Jeong

THANK YOU VOLUNTEERS!



Client Feedback:

Words from Dr. Cichy…• “Great job!”

• “Serve from the left (food) and clean from the right.”

• 4/5 Outstanding Checks


Positive Feedback:• “You did a fantastic job! Congratulations!”

• “Such a pleasant experience to have the chance to see our students in action!”

• “Wonderful! Thank you!” -- “Very good job. Thank you.” -- “Outstanding! Thank you.”

• “Thank you so much. Congratulations, you did a wonderful job representing the Broad College.”

• “As Tony the Tiger might say - It was GREAT!”

• “Complete and wonderful experience -- food, service, and presentation. Thank you & I wish you all success in reaching your goals upon graduation.”


What worked well:• Overall, we had very good team work, time management, quick problem solving, and task

delegation.

• We did a good job with the correct timing of the courses, and communicating with our

volunteers.

• Pre-prep went wonderfully -- everyone got a lot accomplished!

• The decorations looked great!


Areas to Improve:

• There was not enough stuff to do for the volunteers the day of the event.

• Communication got skewed between managers, contact, and the chefs about

certain wants.

• We needed to be a little more organized with the linens.

• Communication should be constant with the contact, and the menu & schedule of events should be double and triple checked to make

sure everyone is on the same page.


P&L Statement:

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Jen Ryan, Amy Howell, Kristen Lozen, Brian Collins, Shaun Colver, Rebecca Bemke, Jeffrey Kosick, Lauren Peterson, Cassandra Weisman

& Jeffrey Kosick

Education

*485postmortem