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Page 1: Your API Sucks

Your API Sucks

Why developers hang up and how to stop that.

Marsh Gardiner @earth2marshProduct Manager, Apigee

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• User experience wins• API users = developers• Developer experiences (generally) suck• But they don’t have to…

IN A NUTSHELLTHIS TALK

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Simple things should be simple.

Complex things should be possible.

— Alan Kay

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POST /InStock HTTP/1.1Host: www.example.orgContent-Type: application/soap+xml; charset=utf-8Content-Length: 299 <?xml version="1.0"?><soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"> <soap:Header> </soap:Header> <soap:Body> <m:GetStockPrice xmlns:m="http://www.example.org/stock"> <m:StockName>IBM</m:StockName> </m:GetStockPrice> </soap:Body></soap:Envelope>

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http://api.twitter.com/1/statuses/public_timeline.json

Why REST is winning:

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Why did youbuild an API?

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Why is this so hard?

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Why does Freemium work?

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Do it better

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Your API is a product.

Treat it that way.Your developers are your customers.

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Your engineers may be great at writing the code behind your API.

Are they great at writing API docs?

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“Because you can,” doesn’t mean, “you should.”

Good visual design involves restraint. Good code involves restraint. Good API design involves restraint.

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Opacity is inscrutable. (Also, unforgivable.)

Give devs the information they need to succeed.

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Put yourself in their shoes.

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THANK YOUQuestions, examples, and ideas to:

@[email protected]