NCRD STERLING INATITUTE OF MANAGEMENT STUDIES
A
PRESENTATION
ON
Presented by:Presented to:Prof. Rajiv Wad Deepak R Gorad
Mahesh Surnar
Total Quality Management
TQM, as defined for ISO 8402Management approach of an organization centers on quality, based onthe participation of all its members aiming at long term success throughcustomer satisfaction and benefits to all members of the organization andthe society.
Quality ManagementQuality Management has four levels: Inspection, Control, Assurance andTotal Quality Management (TQM). Quality inspection and quality controlrely on supervision to make sure that no mistakes are made. The
* ISO 9001 : 2008 Quality Management System
*2. ISO 14001 : 2004 Environmental management System
*3. OHSAS 18001 : 2007 Occupational Health and Safety Management
*System*4. TUV approved Total
Management System
BIS Licenses* IS: 1786/2008 HSD Bar: Grade
: Fe - 415, Fe - 415D, Fe - 500,* Fe - 500D, Fe - 550, Fe - 550D,
Fe - 600* 2. IS: 2062/2006 structural
Steel Grade E 250 A* 3. IS: 2830/1992 - Carbon
Steel Cast Billet for General Engineering
*Grades A, B & C* 4. IS: 2831/2001 - Carbon
Steel Cast Billet for Low Tensile
* Structural Steel
Certificates
Quality Check flow chart
Responsibility Matrix
Process Map - Quality Management Process
*Thank you