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Presentation on The SaudiEDI e-trade System
2010 United Nations Public Service Day –Awards and Forum (21 – 23 June 2010, Barcelona, Spain).
Workshop 1, Promoting Innovation in Transparency, Accountability and Public Service Delivery for Achieving the Millennium Development Goals.
Monday 21 June, 2010. Salman Adi Alsubaie, Business Development Specialist, SaudiEDI, Tabadul Co.
www.saudiedi.com
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» Introduction » Overview of ICT Landscape at the Kingdom of Saudi Arabia» History (Purpose of implementing SaudiEDI e-trade system) » Main Stakeholders » Vision, Mission and Goals/ Objectives » Before and after
» Current Services provided» Key Benefits » Implementation status & plan » Awards won» Future Plans
» Replicated and sustainable innovated value added services» Key Lessons Learned
» Promoting a culture of innovation in the public sector?
2
Content
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TelecommAct
IntellectualProperty Rights
e-TransactionsLaw
Cyber CrimeLaw
HomeComputing
SMEs & Smart Cities
ContentDevelopment
Building Confidence
(CERT, SPAM,..)
Strategy &Action Plan Portal PKI Centre Setting
Standards
Sadad(e-payment
Gateway)
Smart National ID Cards e-Umrah Saudi EDI
(e-Trade System)
e-Zakat (DZIT) MOI Citizen Portal
Invest-In-SaudiPortal
Legal and Regulatory
ICT Development
e-Government Project
National Projects
e- Courts
Source: CITCSource: CITC
» Introduction:» Overview (The ICT Landscape)
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Private Sectors
Ministry of Finance (MOF)
Public Investment Fund (PIF)
Saudi e-Trade System (SaudiEDI)Tabadul Company
Other Government Agencies
» Introduction:
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International Parties “in future”
Saudi Customs “Strategic Partner”
Saudi Customs “Strategic Partner”
» History (Purpose of implementing SaudiEDI e-trade system) The Public Investment Fund (PIF), had the foresight and vision to undertake this enormous
project to implement a kingdom-wide automated trade clearance facilitation system to tie-in with the World Trade Organization (WTO)’s guidelines.
PIF and Saudi Customs envisaged that the Saudi import-export trade with the region and the world at large will grow significantly over the years. PIF desired a paperless, automated, robust and scalable system, which links the whole trading community and the Government.
» Main Stakeholders (Beneficiaries) Key stakeholders or beneficiaries of the SaudiEDI project include Government sector
stakeholders like Saudi Customs Department (Strategic partner), Ports Authority, Department of Zakat and Income Tax (DZIT), Costal Guards, Statistics Dept, to name a few.
Private sector stakeholders include Stevedores, Shipping Agents, Customs Brokers, Port Contractors, Port Operators, Express Mail Compaines and Traders.
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Vision: ”Serving the Kingdom Digitally by providing value added e-services to Government and business sectors
to facilitate e-trade ”_________________________________
Mission:“Automating Customs regulations in coordination with Saudi Customs as well as reengineering
integration processes within all import and export related stakeholders through one unified electronic gateway
_________________________________Goals/ Objectives:
• The two key goals are transparency and speedy trade clearance.
•The main objectives are :To have an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies.
To help improve and smoothen the interaction and the level of coordination and collaboration between the many stakeholders.
To help improve the control and monitoring of the information, goods and processes, resulting in increased transparencies and enhanced public services.
To enhance the kingdom’s port standards, competitiveness and image in the global marketplace.
To set the pace and precedence to lift the Kingdom’s IT capabilities and confidence to implement more of such large-scale e-Government initiatives.
» Introduction» Vision, Mission & Goals/Objectives
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SaudiEDI system is not solely to automate a manual process but it is to reengineer the import & export processes, reduce cycle time data entry errors and increase transparency within the e-trade community
» Introduction
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Yenbo
Diba
Jubail
Jeddah
Ras Tanura
Jizan
Riyadh Al Batha
Al DrahHalat Ammar
Al HadethahJadedat Arar
Al RugleAl Khafji
Al Tuwal
Alab
Al KhadraAl Wadyah
SalwaDammam Causeway
Al Medina
Dammam
With the implementation of SaudiEDI, the Kingdom will be able to link and integrate all trade documents from all
stakeholders in all ports types by one unified e-trade system.
» Introduction
Sea PortSea Port Land port Land port AirportAirport
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Ports AuthorityPorts Authority
Statistics DeptStatistics Dept
SFDASFDA Ministry of Interior
Ministry of Interior
Customs
SASOSASOMCITMCITDZITDZIT
Shipping Shipping CompaniesCompanies
Port ContractorsPort Contractors
Customs BrokersCustoms Brokers
Importers/ Importers/ ExportersExporters
Shipping AgentsShipping Agents
Ministry of TradeMinistry of Trade
Before the implementation of SaudiEDI....the trade facilitation process was very much a manual and time-consuming.The many cross-linked G-G and B-G interactions were not seamless.
» Introduction» Before SaudiEDI
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Shipping Lines
English Manifest
Shipping Agents
Port Authority & other related Government Agencies (SFDA, SASO…)
Port Contractor
Arabic Manifest
English Manifest
Customs Brokers
Shipment arrivalDelivery Order
Import Declaration
DZIT Statistics Dept
Statistics
Customs fees Payment
Payment Notification
Payment NotificationBank
Inspection Appointment
Clearance (Inspection Appointment)
Customs Fees
CustomsCustoms
» Introduction» Before SaudiEDI (Manual Process – Imports)
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Port Authority
Port Authority
CustomsDept
CustomsDept
Shipping Agents
Port Authority
CustomsDept
Port Contractors
Port Contractors
PortContractors
Enter Manifest Data into Internal
System
Enter Manifest Details
Enter Manifest Header
Enter Manifest Data into Internal
System
Enter Manifest Data into Internal
System
Print & photocopy Manifest
» Introduction» Before SaudiEDI (Manual Process -Repetition of Data + papers)
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SaudiEDI
Ports AuthorityPorts Authority
Statistics DeptStatistics Dept
SASOSASO
MCITMCITDZIT/ TaxDZIT/ Tax
SFDASFDA
Ministry of CommerceMinistry of
Commerce
Ministry of Interior
Ministry of Interior
Port ContractorsPort Contractors
Customs BrokersCustoms BrokersTransports CompaniesTransports Companies
Importers/ Exporters
Shipping AgentsShipping Agents
Saudi Customs Saudi Customs
» Introduction» After SaudiEDI
SaudiEDI is an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies...Trade users are now able to file manifests and declarations, and obtain approvals electronically...Trade facilitation is now paperless and is accessible 24/7 from anywhere....
Shipping LinesShipping Lines
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SaudiEDI e-trade systemSANAM Services
SaudiEDI e-trade systemSANAM Services
Data Reuse
Data Reuse
Manifest DataContainer Details
Bill of Lading
Delivery Order
Import Declaration
Ports Authority
Port Contractor
Shipping Agents
Data integrationinto agencies’internal system
Bank
Customs Brokers
Other Gov/ Private Sector
e-Manifest
Customs Customs
» Introduction» After SaudiEDI (electronic Process)
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SaudiEDI provides several e-services for the trade sector called SANAM (Saudi Arabian Nationwide Automated Matrix) as follows:
1. e-Manifest (Import, Sea Module)2. e-Manifest (Import, Air Module)3. e-Manifest (Import, Train Module)4. e-Manifest (Export)5. e-Delivery Order6. e-Declaration (Import)7. e-Declaration (Export)8. e-Load Permit (Transhipment & Re-export)9. e-Transit Declaration 10. e-Statistics Declaration (Import & Export)11. e-Correction Letter12. Host 2 Host13. Web service14. e-Exemption letter (Industrial)15. e-Reconciliation report
» Current Services provided
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Time & Cost Savings and data errors minimizing as well as data sharingIncreasing transparency, accuracy, accountability, efficiency, responsiveness and productivity Facilitating and re-engineering procedures to cope with the international evolvementsIncreasing competitiveness of Saudi Ports Leveraging on IT by Supporting e-Gov programme at the Kingdom and Smoothen G2G & B2G interactions Reduce the import cost and increase the export added-value contributing to a stronger economic growth and enhancing public servicesProviding added value of exports. (It has led to a 250% increase in the volume of trade transaction (from 2001 to 2008)Increasing trade exchange and raising the level of trade balanceKeeping abreast of the strategies for public benefit in the implementation of mega projects at the Kingdom such as transportation, economic cities. Supporting decision-makers by providing fast and easy access to information and dataAccelerating the implementation of intergovernmental compacts: the World Trade OrganizationOptimum use of Information Technology in serving the National Economy
» Key Benefits
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SANAM Services Location (port) %e-Manifest (Import, Sea Module) Jeddah Islamic Port 100 %
e-Delivery Order
e-Declaration (Import)
e-Manifest (Export)
e-Load Permit (Transhipment & Re-export)
e-Declaration (Export)
e-Manifest (Import, Sea Module) King Abdulaziz port, Dammam 100%
e-Delivery Order
e-Declaration (Import)
e-Manifest (Export)
e-Declaration (Export)
e-Manifest (Import, Air Module) King Khalid International Airport, Riyadh 100%
e-Manifest (Import, Train Module) Dry Port, Riyadh 100%
e-Delivery Order
e-Declaration (Import)
Total e-transactionsas of 31/05/2010:
3,631,384
» Implementation status & plan» Status (%)
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Project PlanLocationSerial No
ImplementedJeddah Islamic Port1
ImplementedKing Abdulaziz Port, Dammam2
Under ProcessKing Khalid Intl Airport, Riyadh3
4th QuarterKing Abdulaziz Airport, Jeddah4
4th QuarterKing Fahad Airport, Dammam5
ImplementedDry Port, Riyadh6
Almost DoneKing Fahad Causeway7
3rd QuarterAlBatha Land Port8
3rd QuarterAlhaditha Land Port9
Represent almost 90% of total transactionsTotal (9 Ports)
» Implementation status & plan» Plan (2010)
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» Awards Won1. Most used e-services in the Kingdom (e-Gov portal ‘’ Yesser Program’’ (the 4th up to 9th). 21 March, 2010
http://www.alriyadh.com/2010/04/19/article517846.html http://www.saudi.gov.sa
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» Awards Won2. GCC eGov Award, Oman 21-23 December, 2009
Special Mention
Best e-Economy Saudi Electronic Data Interchange Project (SaudiEDI) – Tabadul Kingdom of Saudi Arabia
http://www.egulf-oman.com/winnerlist.htm
3. Saudi Customs Award for SaudiEDI’s role in implementing “Single Window Application”. Jeddah Islamic Port. 26 May, 2010. :
http://www.customs.gov.sa/CustomsNew/default_E.aspx
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» Awards Won4. United Nation Public Service award in the category of “Improving transparency,
accountabilityand responsiveness in the Public Service” (2nd place winner, West Asia) 21-23 June, 2010. http://unpan.org/unpsa
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Increasing development and improvement of processes as new technology develops to keep our sustainability. Providing more innovated and value added services to our customers (Cert of Origin, e-invoices) Linking with more other related Government & Privet entities (SFDA, SASO, MCIT, MOCI, Aramco, Sabic….)Integrating with similar projects to be the main hub for e-trade in GCC countries.Cooperating with international countries in providing consultancy services to replicate the same solution and share knowledge. Studying and developing new business opportunities in providing e-Gov mega services such as e- Procurement
» Future Plans » Replicated and Sustainable innovated value added services
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OnsiteGuidance
Changing Mindsets
In order to promote a culture of innovation in the public sector, we executed the following key strategies to ensure the successful implementation of SaudiEDI:
Garnering full support and cooperation of all the key stakeholders at various levels.Change management in terms of changing mindsets, work processes and tools. End-user training in terms of IT literacy and SaudiEDI applications.Upgrading internet and telecoms infrastructure services in the Kingdom.Aggressive marketing, hand-holding ,support servicesrecruitment and training of a competent and committed team.Increasing our clients knowlege by conducting contiouse
seminars and collecting feedback.
FeedbackTraining Seminars Visits toMgmt
» Key Lessons Learned
User Feedback
EnhancementsBased onPriority
Systems Usage