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Copyright 2010 Private & Confidential 1 Presentation on The SaudiEDI e-trade System 2010 United Nations Public Service Day –Awards and Forum (21 – 23 June 2010, Barcelona, Spain). Workshop 1, Promoting Innovation in Transparency, Accountability and Public Service Delivery for Achieving the Millennium Development Goals. Monday 21 June, 2010. Salman Adi Alsubaie, Business Development Specialist, SaudiEDI, Tabadul Co. www.saudiedi.com

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Page 1: Presentation on The SaudiEDI e-trade Systemunpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan... · 9 Key stakeholders or beneficiaries of the SaudiEDI project include

Copyright 2010 Private & Confidential 1

Presentation on The SaudiEDI e-trade System

2010 United Nations Public Service Day –Awards and Forum (21 – 23 June 2010, Barcelona, Spain).

Workshop 1, Promoting Innovation in Transparency, Accountability and Public Service Delivery for Achieving the Millennium Development Goals.

Monday 21 June, 2010. Salman Adi Alsubaie, Business Development Specialist, SaudiEDI, Tabadul Co.

www.saudiedi.com

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» Introduction » Overview of ICT Landscape at the Kingdom of Saudi Arabia» History (Purpose of implementing SaudiEDI e-trade system) » Main Stakeholders » Vision, Mission and Goals/ Objectives » Before and after

» Current Services provided» Key Benefits » Implementation status & plan » Awards won» Future Plans

» Replicated and sustainable innovated value added services» Key Lessons Learned

» Promoting a culture of innovation in the public sector?

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Content

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TelecommAct

IntellectualProperty Rights

e-TransactionsLaw

Cyber CrimeLaw

HomeComputing

SMEs & Smart Cities

ContentDevelopment

Building Confidence

(CERT, SPAM,..)

Strategy &Action Plan Portal PKI Centre Setting

Standards

Sadad(e-payment

Gateway)

Smart National ID Cards e-Umrah Saudi EDI

(e-Trade System)

e-Zakat (DZIT) MOI Citizen Portal

Invest-In-SaudiPortal

Legal and Regulatory

ICT Development

e-Government Project

National Projects

e- Courts

Source: CITCSource: CITC

» Introduction:» Overview (The ICT Landscape)

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Private Sectors

Ministry of Finance (MOF)

Public Investment Fund (PIF)

Saudi e-Trade System (SaudiEDI)Tabadul Company

Other Government Agencies

» Introduction:

4

International Parties “in future”

Saudi Customs “Strategic Partner”

Saudi Customs “Strategic Partner”

» History (Purpose of implementing SaudiEDI e-trade system) The Public Investment Fund (PIF), had the foresight and vision to undertake this enormous

project to implement a kingdom-wide automated trade clearance facilitation system to tie-in with the World Trade Organization (WTO)’s guidelines.

PIF and Saudi Customs envisaged that the Saudi import-export trade with the region and the world at large will grow significantly over the years. PIF desired a paperless, automated, robust and scalable system, which links the whole trading community and the Government.

» Main Stakeholders (Beneficiaries) Key stakeholders or beneficiaries of the SaudiEDI project include Government sector

stakeholders like Saudi Customs Department (Strategic partner), Ports Authority, Department of Zakat and Income Tax (DZIT), Costal Guards, Statistics Dept, to name a few.

Private sector stakeholders include Stevedores, Shipping Agents, Customs Brokers, Port Contractors, Port Operators, Express Mail Compaines and Traders.

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Vision: ”Serving the Kingdom Digitally by providing value added e-services to Government and business sectors

to facilitate e-trade ”_________________________________

Mission:“Automating Customs regulations in coordination with Saudi Customs as well as reengineering

integration processes within all import and export related stakeholders through one unified electronic gateway

_________________________________Goals/ Objectives:

• The two key goals are transparency and speedy trade clearance.

•The main objectives are :To have an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies.

To help improve and smoothen the interaction and the level of coordination and collaboration between the many stakeholders.

To help improve the control and monitoring of the information, goods and processes, resulting in increased transparencies and enhanced public services.

To enhance the kingdom’s port standards, competitiveness and image in the global marketplace.

To set the pace and precedence to lift the Kingdom’s IT capabilities and confidence to implement more of such large-scale e-Government initiatives.

» Introduction» Vision, Mission & Goals/Objectives

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SaudiEDI system is not solely to automate a manual process but it is to reengineer the import & export processes, reduce cycle time data entry errors and increase transparency within the e-trade community

» Introduction

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Yenbo

Diba

Jubail

Jeddah

Ras Tanura

Jizan

Riyadh Al Batha

Al DrahHalat Ammar

Al HadethahJadedat Arar

Al RugleAl Khafji

Al Tuwal

Alab

Al KhadraAl Wadyah

SalwaDammam Causeway

Al Medina

Dammam

With the implementation of SaudiEDI, the Kingdom will be able to link and integrate all trade documents from all

stakeholders in all ports types by one unified e-trade system.

» Introduction

Sea PortSea Port Land port Land port AirportAirport

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Ports AuthorityPorts Authority

Statistics DeptStatistics Dept

SFDASFDA Ministry of Interior

Ministry of Interior

Customs

SASOSASOMCITMCITDZITDZIT

Shipping Shipping CompaniesCompanies

Port ContractorsPort Contractors

Customs BrokersCustoms Brokers

Importers/ Importers/ ExportersExporters

Shipping AgentsShipping Agents

Ministry of TradeMinistry of Trade

Before the implementation of SaudiEDI....the trade facilitation process was very much a manual and time-consuming.The many cross-linked G-G and B-G interactions were not seamless.

» Introduction» Before SaudiEDI

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Shipping Lines

English Manifest

Shipping Agents

Port Authority & other related Government Agencies (SFDA, SASO…)

Port Contractor

Arabic Manifest

English Manifest

Customs Brokers

Shipment arrivalDelivery Order

Import Declaration

DZIT Statistics Dept

Statistics

Customs fees Payment

Payment Notification

Payment NotificationBank

Inspection Appointment

Clearance (Inspection Appointment)

Customs Fees

CustomsCustoms

» Introduction» Before SaudiEDI (Manual Process – Imports)

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Port Authority

Port Authority

CustomsDept

CustomsDept

Shipping Agents

Port Authority

CustomsDept

Port Contractors

Port Contractors

PortContractors

Enter Manifest Data into Internal

System

Enter Manifest Details

Enter Manifest Header

Enter Manifest Data into Internal

System

Enter Manifest Data into Internal

System

Print & photocopy Manifest

» Introduction» Before SaudiEDI (Manual Process -Repetition of Data + papers)

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SaudiEDI

Ports AuthorityPorts Authority

Statistics DeptStatistics Dept

SASOSASO

MCITMCITDZIT/ TaxDZIT/ Tax

SFDASFDA

Ministry of CommerceMinistry of

Commerce

Ministry of Interior

Ministry of Interior

Port ContractorsPort Contractors

Customs BrokersCustoms BrokersTransports CompaniesTransports Companies

Importers/ Exporters

Shipping AgentsShipping Agents

Saudi Customs Saudi Customs

» Introduction» After SaudiEDI

SaudiEDI is an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies...Trade users are now able to file manifests and declarations, and obtain approvals electronically...Trade facilitation is now paperless and is accessible 24/7 from anywhere....

Shipping LinesShipping Lines

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SaudiEDI e-trade systemSANAM Services

SaudiEDI e-trade systemSANAM Services

Data Reuse

Data Reuse

Manifest DataContainer Details

Bill of Lading

Delivery Order

Import Declaration

Ports Authority

Port Contractor

Shipping Agents

Data integrationinto agencies’internal system

Bank

Customs Brokers

Other Gov/ Private Sector

e-Manifest

Customs Customs

» Introduction» After SaudiEDI (electronic Process)

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SaudiEDI provides several e-services for the trade sector called SANAM (Saudi Arabian Nationwide Automated Matrix) as follows:

1. e-Manifest (Import, Sea Module)2. e-Manifest (Import, Air Module)3. e-Manifest (Import, Train Module)4. e-Manifest (Export)5. e-Delivery Order6. e-Declaration (Import)7. e-Declaration (Export)8. e-Load Permit (Transhipment & Re-export)9. e-Transit Declaration 10. e-Statistics Declaration (Import & Export)11. e-Correction Letter12. Host 2 Host13. Web service14. e-Exemption letter (Industrial)15. e-Reconciliation report

» Current Services provided

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Time & Cost Savings and data errors minimizing as well as data sharingIncreasing transparency, accuracy, accountability, efficiency, responsiveness and productivity Facilitating and re-engineering procedures to cope with the international evolvementsIncreasing competitiveness of Saudi Ports Leveraging on IT by Supporting e-Gov programme at the Kingdom and Smoothen G2G & B2G interactions Reduce the import cost and increase the export added-value contributing to a stronger economic growth and enhancing public servicesProviding added value of exports. (It has led to a 250% increase in the volume of trade transaction (from 2001 to 2008)Increasing trade exchange and raising the level of trade balanceKeeping abreast of the strategies for public benefit in the implementation of mega projects at the Kingdom such as transportation, economic cities. Supporting decision-makers by providing fast and easy access to information and dataAccelerating the implementation of intergovernmental compacts: the World Trade OrganizationOptimum use of Information Technology in serving the National Economy

» Key Benefits

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SANAM Services Location (port) %e-Manifest (Import, Sea Module) Jeddah Islamic Port 100 %

e-Delivery Order

e-Declaration (Import)

e-Manifest (Export)

e-Load Permit (Transhipment & Re-export)

e-Declaration (Export)

e-Manifest (Import, Sea Module) King Abdulaziz port, Dammam 100%

e-Delivery Order

e-Declaration (Import)

e-Manifest (Export)

e-Declaration (Export)

e-Manifest (Import, Air Module) King Khalid International Airport, Riyadh 100%

e-Manifest (Import, Train Module) Dry Port, Riyadh 100%

e-Delivery Order

e-Declaration (Import)

Total e-transactionsas of 31/05/2010:

3,631,384

» Implementation status & plan» Status (%)

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Project PlanLocationSerial No

ImplementedJeddah Islamic Port1

ImplementedKing Abdulaziz Port, Dammam2

Under ProcessKing Khalid Intl Airport, Riyadh3

4th QuarterKing Abdulaziz Airport, Jeddah4

4th QuarterKing Fahad Airport, Dammam5

ImplementedDry Port, Riyadh6

Almost DoneKing Fahad Causeway7

3rd QuarterAlBatha Land Port8

3rd QuarterAlhaditha Land Port9

Represent almost 90% of total transactionsTotal (9 Ports)

» Implementation status & plan» Plan (2010)

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» Awards Won1. Most used e-services in the Kingdom (e-Gov portal ‘’ Yesser Program’’ (the 4th up to 9th). 21 March, 2010

http://www.alriyadh.com/2010/04/19/article517846.html http://www.saudi.gov.sa

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» Awards Won2. GCC eGov Award, Oman 21-23 December, 2009

Special Mention

Best e-Economy Saudi Electronic Data Interchange Project (SaudiEDI) – Tabadul Kingdom of Saudi Arabia

http://www.egulf-oman.com/winnerlist.htm

3. Saudi Customs Award for SaudiEDI’s role in implementing “Single Window Application”. Jeddah Islamic Port. 26 May, 2010. :

http://www.customs.gov.sa/CustomsNew/default_E.aspx

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» Awards Won4. United Nation Public Service award in the category of “Improving transparency,

accountabilityand responsiveness in the Public Service” (2nd place winner, West Asia) 21-23 June, 2010. http://unpan.org/unpsa

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Increasing development and improvement of processes as new technology develops to keep our sustainability. Providing more innovated and value added services to our customers (Cert of Origin, e-invoices) Linking with more other related Government & Privet entities (SFDA, SASO, MCIT, MOCI, Aramco, Sabic….)Integrating with similar projects to be the main hub for e-trade in GCC countries.Cooperating with international countries in providing consultancy services to replicate the same solution and share knowledge. Studying and developing new business opportunities in providing e-Gov mega services such as e- Procurement

» Future Plans » Replicated and Sustainable innovated value added services

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OnsiteGuidance

Changing Mindsets

In order to promote a culture of innovation in the public sector, we executed the following key strategies to ensure the successful implementation of SaudiEDI:

Garnering full support and cooperation of all the key stakeholders at various levels.Change management in terms of changing mindsets, work processes and tools. End-user training in terms of IT literacy and SaudiEDI applications.Upgrading internet and telecoms infrastructure services in the Kingdom.Aggressive marketing, hand-holding ,support servicesrecruitment and training of a competent and committed team.Increasing our clients knowlege by conducting contiouse

seminars and collecting feedback.

FeedbackTraining Seminars Visits toMgmt

» Key Lessons Learned

User Feedback

EnhancementsBased onPriority

Systems Usage

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»» Thank youThank you

[email protected]

www.saudiedi.com