Opportunities for Community Transport in the NHS
Niall Mc Grogan Head of Community Engagement and
TransportNHS Greater Glasgow and Clyde
What is the NHS?What do we do?
• Treat sickness, prevent illness, promote good health and well being.
• Run hospitals and health centres
• Employ lots of people
• Work in partnership.
• Generate Traffic
What do we transport?
• Some patients• Some visitors• Some staff• Some samples• Some information• Some goods
Some staff
• Car parking constraints
• New Hospitals – section 75
• Shuttle services
Some patients
• Mostly Scottish Ambulance Service
• Some contracts
• Renal patients
• Cancer patients
• Out of area transport
• Community based initiatives
Some Visitors
• Evening Visitor Scheme
• Royal Alexandra Hospital – WRVS
Evening Visitor Scheme
• Fear of centralised services felt by carers more than patients
• A small number of people having big difficulties
• 5 vehicles every night – Community Transport Glasgow
• Phoneline everyday – SPT
• Marketing - NHSGGC
Evening Visitor Scheme
• 7,927 passengers/15,854 journeys
• £90,000
• Funded by Community Planning, SPT and NHSGGC
• Extremely high satisfaction rates
• Rolled out to other areas
RSVP – Retired and Senior Volunteers in East Renfrewshire
• 34 Volunteers – 40 p a mile
• 3000 patients a year/6000 journeys
• Volunteer co-ordinator
• Total costs c £24,000
• Funded by Community Health Partnership, Community Planning Partnership and SPT
• Scheme is high quality and valued - escorted
Vitality Exercise Classes
• For older patients – recovering:• From heart disease• From fractures• Exercise, physio and confidence• 12 weeks transport to community classes• Door – door, friendly, confidence building• Glasgow, East Dun, Inverclyde and
Paisley
Opportunities
• Flexibility to meet need
• Costs – CT should either be cheaper or added value
• Added value can be: door to door, friendliness, reliability, escorting
Who to know?
• Each Board has transport lead
• Each RTP has NHS member
• Each area has Scottish Ambulance Manager
• Each NHS Board has a Community Health Partnership
• Each NHS Board is a partner in community planning