Opportunities for Community Transport in the NHS

Niall Mc Grogan Head of Community Engagement and

TransportNHS Greater Glasgow and Clyde

What is the NHS?What do we do?

• Treat sickness, prevent illness, promote good health and well being.

• Run hospitals and health centres

• Employ lots of people

• Work in partnership.

• Generate Traffic

What do we transport?

• Some patients• Some visitors• Some staff• Some samples• Some information• Some goods

Some staff

• Car parking constraints

• New Hospitals – section 75

• Shuttle services

Some patients

• Mostly Scottish Ambulance Service

• Some contracts

• Renal patients

• Cancer patients

• Out of area transport

• Community based initiatives

Some Visitors

• Evening Visitor Scheme

• Royal Alexandra Hospital – WRVS

Evening Visitor Scheme

• Fear of centralised services felt by carers more than patients

• A small number of people having big difficulties

• 5 vehicles every night – Community Transport Glasgow

• Phoneline everyday – SPT

• Marketing - NHSGGC

Evening Visitor Scheme

• 7,927 passengers/15,854 journeys

• £90,000

• Funded by Community Planning, SPT and NHSGGC

• Extremely high satisfaction rates

• Rolled out to other areas

RSVP – Retired and Senior Volunteers in East Renfrewshire

• 34 Volunteers – 40 p a mile

• 3000 patients a year/6000 journeys

• Volunteer co-ordinator

• Total costs c £24,000

• Funded by Community Health Partnership, Community Planning Partnership and SPT

• Scheme is high quality and valued - escorted

Vitality Exercise Classes

• For older patients – recovering:• From heart disease• From fractures• Exercise, physio and confidence• 12 weeks transport to community classes• Door – door, friendly, confidence building• Glasgow, East Dun, Inverclyde and

Paisley

Opportunities

• Flexibility to meet need

• Costs – CT should either be cheaper or added value

• Added value can be: door to door, friendliness, reliability, escorting

Who to know?

• Each Board has transport lead

• Each RTP has NHS member

• Each area has Scottish Ambulance Manager

• Each NHS Board has a Community Health Partnership

• Each NHS Board is a partner in community planning