Transcript
Page 1: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media for meetings & events

why, optimize network & messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 2: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 3: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Gerrit HeijkoopHow Can I Be Social (HCIBS)

Twitter: @HCIBS

Facebook: /HCIBS

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 4: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Photos, Feedback and Findings

Twitter: @HCIBS Facebook: /HCIBS

Page 5: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 6: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 7: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 8: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

3.500

500

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

20

Page 9: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 10: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 11: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 12: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 13: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 14: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 15: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Lessons #Haren1. Power of networks2. User generated content3. Access to mass media4. Community takes action

Page 16: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Where do you stand?

Page 17: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 18: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 19: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 20: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

“I find myself quitea good networker”

AgreeDisagree

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 21: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media explainedTwitterFacebookFoursquareInstagramYoutubeLinkedinPinterestLast FMGoogle+

I’m eating a donutI like donutsThis is where I eat donutsLook at my donut!Watch me eating my donutMy skills include donut eatingA collection of the best donut picturesNow listening to “Donuts”I’m a Google employee who eats donuts

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 22: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Statistics Belgium

: 0,9 million

: 1.1 million

: 4.8 million (46,5% of population)

Page 23: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 24: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas1. #learning2. #communication3. #attitude4. #relevance

Page 25: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#learning

Page 26: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Anything that is

invented after your 35th,

feels as against the natural

order of the world.”

Credits: @lykle

Page 27: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Anything that is invented

between your 15th and 35th feels

as new and exciting and will play

an important role in your

professional career.”Credits: @lykle

Page 28: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Everything that already

exists when you are born,

feels like normal and is a

regular part of the world

around you.”Credits: @lykle

Page 29: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

why

Page 30: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Social Media = Communication

… » cave drawing » pigeon » letter » telegraph » telephone » e-mail » mobile » online » …

Page 31: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“What is the impact of Social Media on

our communication?”

Page 32: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 33: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 34: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 35: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“With Social Mediait takes less effort

to reach more people”

Page 36: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

HCIBS social media solutions

Page 37: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication3. #attitude4. #relevance

Page 38: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

fundamental difference

Page 39: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

HCIBS social media solutions

fundamental difference:

Page 40: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

AIDA still exists…

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Attention Interest Desire Action Share

Page 41: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Capital vs Relations

Bought mediaAdvertisingCommercialsFlyers & PostersDirect mailings

Earned mediaTweetsShares & LikesPhoto & videoForwarded e-mails

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 42: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“How can you activate

your network?”

Page 43: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#daretogive

Page 44: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Exercisethe power of networks

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 45: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“How can I …

Page 46: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#reflectionthe power ofnetworks

Page 47: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

how

Page 48: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Video link:http://bit.ly/KLMSurpriseVideo

Page 49: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#daretogive

Page 50: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

1. Authenticity2. Friends & family3. Employees & colleagues4. Partners & suppliers5. Clients6. Rest of the world

Page 51: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication #attitude4. #relevance

Page 52: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Video link:http://bit.ly/ChooseYourWordsWisely

Page 53: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

LearnLoveLaughLocation

5×L

Page 54: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

LearnLoveLaughLocation

5×L

Page 55: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication #attitude #relevance

Page 56: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#reflectionapplying toyour own context

Page 57: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Before I go …

Page 58: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 59: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 60: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Level 2 session after lunch:1. Social Networking Strategy2. How to measure ROI3. How to determine what & what not

Page 61: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Do you know someone who needs some help with …

… event technology… Social Media… a speaker about those topics?

Page 62: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Gerrit HeijkoopPartner HCIBSWant to receive these slides?Leave me your businesscard and I will e-mail you the link!

@gheijkoop or @hcibs

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 63: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media for meetings & events

why, optimize network & messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 64: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv


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