International Council: Perception Survey || May 2016 ||
Edition | May 2016
International Council: Perception Survey
To actively contribute to making Barcelona one of the best cities in the world for attracting talent and developing economic activity.
OUR
MISSION
|| Pla d’Acció 2013 - 2014
Membres de la Comissió Executiva
Lluis BassatJordi CamíMàrius CarolAurora CatàJoaquim CoelloLuis CondeEmilio CuatrecasasPilar De TorresPedro FontanaMarian PuigMaria ReigGonzalo RodésPablo Sagnier
President
Corporatius Protectors
Corporatius Bàsics
Sòcis Corporatius setembre 2013
Vicepresidents
Director General
Emilio Cuatrecasas
Marian PuigGonzalo Rodés
Mateu Hernández
Members of the Executive Board
Jordi CamíAurora CatàJoaquim CoelloLuis ComasLuis CondeEmilio CuatrecasasPilar De TorresPedro FontanaMichael GoldenbergHelena GuardansMaria ReigJosep Lluís SanfeliuLluís SeguíJoaquim Serra
CEO
Mateu Hernández
Secretary
Enric Picanyol
President
Marian Puig
Vice-President
Gonzalo Rodés
3 International Council: Perception Survey || May 2016 ||
Barcelona Global International Council is an international network of Barcelonians committed to promoting the image and prestige of Barcelona and identifying investment and business opportunities for the city.
INTERNATIONAL
COUNCIL
|| International Council: Perception Survey || May 2016 4
International CouncilPerception Survey
Edition | May 2016
5 International Council: Perception Survey || May 2016 ||
About the International Council Perception SurveyThis is the fourth edition of the International Council Perception Survey. The survey aims to follow the progression over time of various measurements related to Barcelona’s image in order to increase its competitiveness and further Barcelona Global’s mission.
Rather than basing our analysis on statistics or data, we asked members of the International Council to give their instinctual reaction to each of the prompts. In this way, the true perception of Barcelona in the eyes of those living abroad is captured, through a combination of objective fact (coming from their experience living in or conducting business in Barcelona) and subjective opinion (stemming inherently from geographical distance). Ideally, these intuitive responses more accurately represent the perceptions of other professionals with the similar detached, distant perspective that comes from living outside of Barcelona.
The data represented comes from the average scores of 56 respondents from the International Council, out of 73 total members. The report is broken down into the Monitor (fixed) section and Special Report (mobile) section.
MethodologyThe objective of this survey is to ask a set group of professionals with ties to Barcelona, living in different cities around the world, how the economic competitiveness of Barcelona, among other characteristics, is perceived.
In total, the Barcelona Global International Council Perception Survey consists of 24 prompts, 17 of which measure on a scale of 1 to 5 the degree of agreement or disagreement pertaining to various topics related to Barcelona Global’s goals. 3 are open-ended multiple choice questions, 2 are Net Promoter Score questions, and 2 are open-ended text response questions.
Scale:
Strongly Disagree
Strongly Agree Disagree Neutral Agree
1 2 3 4 5
|| International Council: Perception Survey || May 2016 6
Section 1: Perception of Business AttractivenessRate your level of agreement with each statement from 1 to 5.
Barcelona is an alluring city for business in general.
3.413.43
3.603.643.62
It is easy to do business in Barcelona.
2.942.983.02
Barcelona has an efficient business infrastructure, with high quality and cost effective office space.
3.643.653.67
Barcelona’s airport has a high level of international connectivity.
2.803.25
2.97
Barcelona has the potential to be a major business hub.4.34
4.16
3.453.28
3.05
3.523.70
Barcelona is well-positioned in terms of research and development.
Autumn 2015
Summer 2016
Autumn 2014
Summer 2015
Summer 2014
Strongly Disagree
Strongly AgreeNeutral
54321
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Section 2: Perception of TalentRate your level of agreement with each statement from 1 to 5.
Barcelona is a city where it is easy to find qualified staff .
3.433.87
3.473.50
3.75
Barcelona is a hub for startups and entrepreneurship.
3.333.29
3.58
Barcelona is an inviting city for international professionals.
3.843.89
4.14
Barcelona has the potential to be a magnet for talent.4.53
4.07
Autumn 2015
Summer 2016
Autumn 2014
Summer 2015
Summer 2014
Strongly Disagree
Strongly AgreeNeutral
54321
|| International Council: Perception Survey || May 2016 8
Section 3: Perception of Quality of LifeRate your level of agreement with each statement from 1 to 5.
Barcelona is a city with a high quality of life.
4.714.66
4.77
Barcelona is a culturally attractive city from an international point of view.
4.384.45
4.484.36
4.53
Barcelona is an environmentally sustainable city.
3.603.57
3.73
Barcelona has efficient transportation networks.
3.733.82
3.87
Strongly Disagree
Strongly AgreeNeutral
54321
Autumn 2015
Summer 2016
Autumn 2014
Summer 2015
Summer 2014
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Section 4: Perception of BrandRate your level of agreement with each statement from 1 to 5.
Barcelona is an internationally well-known brand.
4.704.78
4.624.644.65
Barcelona’s brand is currently associated with business.
2.512.53
2.382.62
2.58
Barcelona’s brand is associated with that of a “smart city.”
3.023.21
3.32
Barcelona’s brand is associated with that of a “global city.”
3.293.323.37
Barcelona’s brand is associated with that of a “creative city.”4.08
3.96
Barcelona has the potential to remake its brand/image.4.374.38
Strongly Disagree
Strongly AgreeNeutral
54321
Autumn 2015
Summer 2016
Autumn 2014
Summer 2015
Summer 2014
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Which sectors do you associate Barcelona with currently?
December 2015
11 International Council: Perception Survey || May 2016 ||
29%17%
27%
Workforce qualification and productivity
Please select what you perceive as some of Barcelona’s biggest challenges in terms of attracting new business, talent, and investment.
82%85%
75%
English language ability of the administration
61%63%
65%
Taxation
46%47%
44%
Localism and social integration
61%53%
71%
Bureaucracy, regulation, immigration policy and labor law
36%30%
51%
Access to capital and credit
64%57%
58%
Political uncertainty
25%13%
29%
Market size
23%30%
25%
Recession and unemployment
7%3%
4%
Availability, quality and cost of office space
14%8%
16%
Geographical location and international connectivity
Section 5: Challenges and NPS
Choose as many as you would like.
Autumn 2015
Summer 2016
Summer 2015
|| International Council: Perception Survey || May 2016 12
How likely is it that you would recommend Barcelona to a friend or colleague as a city to do business or invest in right now?
42%
35%
38%
50%
20%
15%
SU
MM
ER
201
6A
UT
UM
N
2015
2014
Net Promoter Score
Detractors Passives Promoters38% 44% 18%
0 1 2 3 4 5 6 7 8 9 10
10%22% 22% 22%
8%10%2% 2%3%0% 0%
Net Promoter Score = Promoters-Detractors
0-20 +100-100
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SU
MM
ER
201
6
How likely is it that you would recommend Barcelona to a friend or colleague as a city to live in right now?
Net Promoter Score
Detractors Passives Promoters10% 31% 59%
0 1 2 3 4 5 6 7 8 9 10
31%28%24%7%2% 3%5%0% 0% 0%0%
Net Promoter Score = Promoters-Detractors
0 +49 +100-100
12% 32% 56%
AU
TU
MN
2015
|| International Council: Perception Survey || May 2016 14
- International Council: Member’s Demographic Profile
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International Council: Member’s Demographic Profile.International Council Members (71 total)
Industries Regions
42.3% USA
9.9% Latin America9.9% UK
12.7% Switzerland
5.6% BENELUX
5.6% Rest of Europe
11.3% Asia
2.8% Middle East
4.2% Education
11% Food
7% Law
10% Retail/Manufacturing
14% Consulting/Advisory8% Technology
4% Marketing/Publicity/Media
20% Other
16% Finance/Other Professional Services
6% Healthcare/Pharmaceutical
Total respondents: 60/71 Which represents the 84% of International Council members.
|| International Council: Perception Survey || May 2016 16
Barcelona GlobalInternational Council
17 International Council: Perception Survey || May 2016 ||
International Council Members
Ignacio AbiaBethlehem
Olympus Corporation of the Americas
Fernando Aleu PascualDenver
Queen Sophia Spanish Institute
Andreu CasadellàMexico City
TomTom Telematics
Manuel DelgadoLondon
Cairn Capital
Carles FerrerLondon
Nauta Capital
James FiegerWayland
RSD S.A.
Xavier AdseràLondon
Venture Capital
Craig AndrusNew York City
Skate-Key LLC
Gerardo AriñoNew York City
SeeUSAtours
Juan Carlos CasasMiami
Gamo USA Corporation
Aris De JuanMiami
Clear Channel Outdoor
Alfonso DíezParis
Nissan Europe
Vicenç FerrerNew York City
Leebow Partners
Oscar AguerMiami
ILUMNO
Lluís CantarellGeneva
Nestlé Health Science
Greg ClarkLondon
Business of Cities
Michael de MarcoBoston
K&L GATES
Manel EchevarriaMiami
Swarovski
Ignasi BrufauBasel
Novartis Pharmaceuticals
Fernando CarroGütersloh
Arvato
Ignacio Corbera DaleLondon
Garrigues UK
Marta CuatrecasasLos Angeles
Areas
Joan DedeuHong Kong
China Consultants
Ferran EscayolaNew York City
Garrigues
|| International Council: Perception Survey || May 2016 18
Francisco Garcia-ValdecasasLondon
Deloitte
International Council Members
Ignasi GuardansBrussels
K&L GATES
Carlos HomedesPortland
Nike
Jozef JansenLondon
Urdaneta Capital
Barbara JägerBerlin
Retail Consultant
Erik JohanssonDoha
Qatar Tourism Authority
Gustavo MartínezNew York
J. Walter Thompson
Roberto HayerZurich
REBER Law
Christopher KlisowskiLuxembourg
KWI Global
Fede MembrilleraDubai
Delta Partners
Bartomeu MaríSeoul
MMCA
Manuel IsabalLima
Grupo Iberoamericano de Fomento
Pedro MartínMunich
Quantum Partners Capital
Juan MoreraLondon
Crystal Amber Advisers
Fernando Gil de BernabéSingapore
Cisco Systems
José Maria Giménez ArnauBasel
Novartis Pharmaceuticals AG
Lluís GómezNew York
Smart City World Congress
Xavier González FlorenzanoSingapore
Vandaleen Swiss Value Partners
Manel GrauBogotá
Smart Rooms Company
Gema OlivarZurich
PricewaterhouseCoopers
Hugo PerisSan Francisco
Loop Therapeutics Inc.
Pol Pla i ConesaSan Francisco
Samsung
Xavier FrigolaRochester
Mayo Clinic Bussiness Accelerator
Xavier FreixesMonaco
Tyrus Capital S.A.M
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Alexis RoigShangai
GlobalTaixue
Juan RoviraMiami
Bacardi North America
Ismael RoigShangai
Archer Daniels Midland
Ramon Ros ParelladaShanghai
Gyvenchy, LVMH Group
Fabrizio RoselliniLuxembourg
Leopard SA
Xavier Ruiz SenaBoston
Santander USA
Maria Mercè SantaflorentinaMiami
Business Consultant
International Council Members
Mauro SchnaidmanSanta Monica
Jafra Cosmetics
Gabriel ZalmanLos Angeles
Mattel
Xavier RossinyolZurich
Dufry Group
Ignasi SerratMexico City
Nike
Jordi VallsSantiago
Aguas Andinas
Rosa SugrañesMiami
Rosa Gres
Cristina VenturaHong Kong
Lane Crawford Joyce Group
Salvador Tomás LoeffelEschenbach
DOW Chemical
Xavier VerdaguerSan Francisco
Innovalley
Carlos RecoderZurich
Credit Suisse
Pepe RaventósNew York
Raventós i Blanc
Sergio RaventosBarcelona
Event Planning Knowledge
Xavier RabellMiami
Areas
Ignasi PuigMiami
SCPF
Eduardo RabassaMiami
Amrop Seeliger y Conde
|| International Council: Perception Survey || May 2016 20
President Vice-President International Council leader Secretary CEO
Marian Puig
ISDIN
Enric Picanyol
Cuatrecasas Gonçalves Pereira
Mateu Hernández
Barcelona Global
Jordi Camí
PRBB
Aurora Catà
Seeliger & Conde
Joaquim Coello
Industrial Engineer
Luis Conde
Seeliger & Conde
Emilio Cuatrecasas
Cuatrecasas Gonçalves Pereira
Maria Reig
Reig Capital Group
Pedro Fontana
AREAS
Josep Lluís Sanfeliu
YSIOS Capital
Pilar de Torres
Economist
Michael Goldenberg
Value Retail
Helena Guardans
Sellbytel
Luis Comas
SEAT
Gonzalo Rodés
GBS Finanzas
Joaquín Serra
Natura Bissé
Lluís Seguí
Miura Private Equity
EXECUTIVE
BOARD
Members of the Executive Board
21 International Council: Perception Survey || May 2016 ||
Over 600 professionals committed to Barcelona
Corporate PartnersMay 2016
Protective Corporate Partners Corporate Partners
Diagonal 579Barcelona, 08014
[email protected]@barcelonaglobal