MADE BY : NAIMA ASHRAF
BBA-III
INTERACTING WITH OTHERS
FACIAL EXPRESSIONS
Use facial expressions
consciously. Aim to reflect
passion and generate empathy
with the listener by using soft,
gentle, and aware facial
expressions. As much as
possible, except when culture
dictates, avoid negative facial
expressions, such as frowns or
raised eyebrows.
EYE CONTACT
Communicate eye to eye. Eye contact
establishes rapport, helps to
convince that you're trustworthy,
and displays interest. During a
conversation or presentation, it is
important to look into the other
person's eyes if possible and
maintain contact for a reasonable
amount of time.
BODY LANGUAGE
Determine whether your body language is
in sync with your message. Your body
language is effective if it communicates the
message you want it to communicate. Does
your posture communicate confidence, or
does it make you seem unsure of yourself
even though your words express
confidence? If your non-verbal signals
match your words, you'll not only
communicate more clearly, you'll also be
perceived as being more charismatic.
EMOTIONS
Controlling Emotions.
Not Letting Emotions Control You.
Recognizing Ideas that Cause Negative Emotions.
Recognizing Ideas that Make Negative Emotions Worse.
VOICE
Speak up.
Slow down.
Enunciate.
Vary your pitch.
HUMOUR
Know the difference between being funny and having a sense of humour.
Having a sense of humour means being able to laugh at—or at least see the humour in—life's absurdities.
Not all kinds of humour appeals to everybody, and some humour simply cannot be brought into everyday life.
What might be humorous, or even funny, could also be seen as clueless, or even tasteless, depending on the situation.
MANAGING EMBARRASSMENT
Let it off and laugh about it.
Think about your problem carefully.
Improve your awareness.
SMILES
Smiles, they're beautiful and yet freely given to everyone around you. A smile can never run out of style and out of mode for they are the best things one can ever wear.
Inexpensive too, smiles create an infinite impact on people and life in general. A smile given to the right person at the right time could influence what that person does next and the choices they make.
Smiles have the power to break down the cold walls of indifference and warm a lonely heart that's blue. Discover one of life's most constructive weapons and that's the power of your smile positioned for your own advantage.