Hakubi Japanese BrasseriePoint of Sales System
Team 3Amber Gillum
Sandeep AkkasaniPrateek ChoudaKarm Upadhyay
ShubhankAmrit Agarwal
Project Details
Project Name: Hakubi Japanese Brasserie
Project Sponsor: Mohammad A. Rob Ph.D.
Project Manager: Amber Gillum
Approval Date: February 14, 2010
Project Completion: May 02 , 2010
Background
Company LOGO
• Established in 2009• Aims to set the standard for contemporary
Japanese dining.• A modern vision of a traditional Japanese
Pub• Fastest growing Brasserie in the area• Expanded operations by 40% in 2 years• Expanded take out orders by 45 %
Business Need• The Brasserie needs a fully integrated
system to eliminate the waste in supplies and manpower and increase efficiency by automating the core business functions.
Company LOGO
Objectives• Develop a multi-station point of sales
system.• Automate core business functions by
tracking inventory, ordering supplies and managing labor.
• The system should comprise additional features like customer order history.
• System requires a Japanese language option
Company LOGO
Objectives Continued
• Generate Financial reports• Implement a low maintenance food
ordering system• System should be implemented in four
months.• Cost estimate for this system is
approximately $200,000
Company LOGO
Deliverables
• Project-Oriented Deliverables– Five POS Systems– Training Documentation– Technical architecture design– Tools Specification– Set up Instructions– Test plans and evaluation criteria for
conducting performance and stress testing
Deliverables Continued
• Internal Project Deliverables– Written evaluation of the performance of tools
and techniques within the context of the project
– Weekly project status reports– Overall project review which includes lessons
learned to be delivered at the end of the project
Technical Requirements
• All POS stations will generate an audit report
• Website must interface with POS system• Product will be built on a Oracle
Database with a GUI Interface• The website will cease taking orders 30
minutes prior to closing
Company LOGO
Benefits• Integrated workstations will provide a faster and
smarter system making the restaurant more efficient and enabling them to deliver a quicker and better service to customers.
• Terminals have a smaller environmental foot print by reducing paper trail
• Management can perform meaningful analysis and report at higher margins
• Customer database allows restaurant to know who their customers are for effective marketing
Benefits Continued
• Restaurant can track sales, inventory, payroll and schedules.
• Eliminate Loss of Product (Shrinkage)• Accuracy and connectivity of all products
with pricing• Customer will realize ROI in 2 to 3 years
Risk Assessment
• Customers fail to order from the website and continue calling in
• Customer can reject the system if it doesn’t work well
• Interface issues with current Japanese language based systems with possible loss of information
Limitations and Exclusions
• Dining Room Manager, Beverage Manager, Head Bartender and Head Server are responsible for training entire staff
• Site work limited to Monday through Friday 11:00 am to 4:00 pm
• Working around construction in some areas
Company LOGO
Hakubi Organizational ChartOwner
Restaurant Mgr
Asst Restaurant Mgr
Beverage Mgr Exec ChefDining Room Mgr
Head Bartender
Bartenders
Wine Steward
Sommeliers
Drink Runners
Host
Head Server
Servers Bussers
Asst Chef
Sous Chef
Line Cooks
Dependencies
• Timely and effective communication and support from the client.
• Business priorities and technical barriers may prevent them from adequately participating
• Network is in place and fully tested
Roles and Project Stakeholders
Company LOGO
Project Sponsor Provides executive team approval and sponsorship for the project
Project Manager Provides overall management to the project
Stakeholder Key provider of requirements and recipient of project deliverable and associated benefits
Team Member Working project team member who analyzes, designs and ultimately improves or replaces the business processes.
Assigned Roles & Stakeholders
Company LOGO
Role Name
Project Manager Amber Gillum
Deputy PM / Tech Lead Sandeep Akkasani
Business Analyst Sandeep Akkasani
Database Developer Prateek Chouda
System Architect Karm Upadhyay
Web Designer / Testing Shubhank Shrivastav
VB Developer Amrit Agarwal
Company LOGO
Chain Of Command
Approach
• Collect the data by analyzing the current records.
• Decide the team and their responsibilities.
• Design an Information system.• Develop a web based application.
Company LOGO
Estimated Cost• The estimated cost for this project is $200,000• POS System programmed, Installed and
Customized: $4,500 per terminal (not including licenses and excluding taxes)
• Team Estimated Effort in Days– Project Manager 35 days– Database Developer 60 days– Web Designer/Test Engineer 60 days– System Architect 50 days– Business Analyst 20 days– VB Developer 45 days
Company LOGO
Project Controls
• Weekly Status Reports• Risk Management Assessment• Issue Management• Change Management• Communication Management
Authorizations• The Project Charter will be approved by:
– The Project Sponsor– The Project Manager
• Project Changes will be approved by:– The Project Sponsor
• Project deliverables will be approved/accepted by:– The Project Sponsor– The key Stakeholders
Project Charter Approval FormName Signature Date
Muhammad Rob, Ph.D. Muhammad Rob, Ph.D.
February 14, 2011
Amber Gillum Amber Gillum February 14, 2011
Sandeep Akkasani Sandeep Akkasani February 14, 2011
Prateek Chouda Prateek Chouda February 14, 2011
Karm Upadhyay Karm Upadhyay February 14, 2011
Shubhank Shrivastav Shubhank Shrivastav
February 14, 2011
Amrit Agarwal Amrit Agarwal February 14, 2011
Comments and Questions
Company LOGO
Thank You Very Much