1Confidential | © 2016 Flow Communications
INTRODUCTION TO FLOW
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Agenda
MISSION STATEMENT
CUSTOMER POSITIONING VS BUSINESS DRIVERS
COMPANY OVERVIEW
CUSTOMER & VENDOR RELATIONSHIPS
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Flow’s mission is to be the partner of “Choice”, delivering business efficiency to our customers through the provision of innovative solutions based upon leading and emerging technologies.
Flow Communications’ Mission Statement
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COMPANY OVERVIEW
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Principle focus on “Customer Experience” Proven track record Blue-chip Global Customers Bringing innovative technologies to market Delivering above and beyond customer expectation
Flow Communications’ Market Differentiation
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What is different about Flow?
• In depth Technical Expertise & Experience of delivering complex networking, data centre and security projects
• Pragmatism and an understanding of our Client’s businesses is imperative
• Excellent & Agile Customer Service
• A trusted advisor who will always go the extra mile to support customers in good times and bad
• Working with Best of Breed & Emerging Technologies
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Success built on 9 years of experience
£2.8m+Recurring Contracts Blue chip customer base
97%retention
Growth EBITDA 29%Revenue 83%Cash 55%
43%conversions
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Directors
Nick Sonigra, Managing Director
Responsible for leading the board in the development of
the corporate culture, structure and strategy in order to achieve the
business plan objectives
Claire Seckington, Finance Director
Responsible for financial management and controls, legal and
corporate affairs
Nick Arthurs, Chief Technology
Officer
Responsible for strategic technology
leadership. Also responsible for project
and service delivery, consultancy services
and service management
Gary LloydCommercial
Director
Responsible for all Sales and Marketing
Activity to ensure Sales targets are achieved
Kevin Kearns, Non-Exec Director
Joined the Board of Flow in 2015 bringing
a wealth of entrepreneurial
experience
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Key milestones – The first 9 years
2009 First major
customer Turnover £229k
2011 Hired Admin, Sales and
Technical support staff to support growth
Turnover £1.8m with EBITDA of £380k
2013 Further contract wins Turnover £4.3m with EBITDA of
£900k
2008 Flow founded
2010 Move to New Offices Hired Jon Feldman as
Account Director Turnover £1.6m
2012 Moved to New Offices Hired Nick Arthurs as
Chief Technology Officer Turnover £2.4m with
EBITDA of £400k
2014 Turnover £3.6m with EBITDA
of £860k
2015 Hired Claire Seckington as Finance
Director Completed PE buyout with Maven
Capital Turnover £6.2m with EBITDA of
£1.04m
2016 New Office Move Gary Lloyd joined as
Commercial Director Scaling the sales team
& Market offerings
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CUSTOMER POSITIONING VS BUSINESS DRIVERS
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Today’s Business Drivers
The worlds fastest growing Retailer but they hold NO STOCK
The worlds fastest growing Media Company
The worlds largest Hotel Groupbut they have NO BEDS
The worlds largest Taxi Firmbut they have NO TAXIs
Although they are alldependent upon highly“Secure Networks”
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CIO CHALLENGE
2013 2014 2015 2016
Business Landscape
IT Budget Complexity User Expectation
Clo
se th
e G
ap
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CIO CHALLENGE
2013 2014 2015 2016
Business Landscape
IT Budget Complexity User Expectation
Clo
se th
e G
apConverged IP Network
Flows’ Core Competence
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CIO PRIORITIES – MARKET OPPORTUNITIES
Rank Priorities Within Flow’s offering1 BI/Analytics No2 Cloud Partial3 Mobility and Flexible Working Yes4 Digitization/Digital Marketing No5 Infrastructure & Data Centre Yes6 ERP No7 Security Yes8 Industry Specific Applications No9 CRM No10 Networking/Voice/Data Communication Yes
Gartner 2016
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FLOW MARKET OFFERINGS
Converged IP Network
Smart Buildings
Hybrid Cloud
Business Security
Mobile Working
Global CPE
SDN
Under pinned by “Complete Managed Service”
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TRUSTED IP PARTNER
Customer Centric
Vendor Agnostic
Leveraging Leading
Technology
Deliver Optimum Solution
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CUSTOMER & VENDOR RELATIONSHIPS
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NEXT STEPS
Engage with Flow
to “Scope” your “Solution”
NEXT STEPS